ABP-EoD
Free
11.0.0for iPhone, iPad and more
Age Rating
ABP-EoD Screenshots
About ABP-EoD
The app ABP Expert on Demand (EoD) is the perfect way to communicate with ABP engineers and technicians. This application will enable you to start a video call and share information in order to troubleshoot your equipment, get guidance during maintenance and clarify technical questions.
Together with MyABP portal, this app is a powerful tool to improve the uptime of your equipment and respond quickly to unforeseen scenarios.
Together with MyABP portal, this app is a powerful tool to improve the uptime of your equipment and respond quickly to unforeseen scenarios.
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What's New in the Latest Version 11.0.0
Last updated on Nov 13, 2022
Old Versions
• Videocall improvements:
- Feature to mute other participants
- Improved automatic rejoin
- Pre-Call UI
• Pre-fill username for guests: add guest user information to autofill within call invitation link
• Mixed small improvements
- Feature to mute other participants
- Improved automatic rejoin
- Pre-Call UI
• Pre-fill username for guests: add guest user information to autofill within call invitation link
• Mixed small improvements
Show More
Version History
11.0.0
Nov 13, 2022
• Videocall improvements:
- Feature to mute other participants
- Improved automatic rejoin
- Pre-Call UI
• Pre-fill username for guests: add guest user information to autofill within call invitation link
• Mixed small improvements
- Feature to mute other participants
- Improved automatic rejoin
- Pre-Call UI
• Pre-fill username for guests: add guest user information to autofill within call invitation link
• Mixed small improvements
10.0.2
Oct 17, 2022
Small bug fixes for iOS 16
10.0.0
Aug 12, 2022
Multi-User Call
· Remote support video calls with up to 20 participants
· Improved handling of video and audio streams (bandwidth requirements)
1. Reduced and constant upload rate (regardless of the number of participants in the call)
2. Reduced download rate for smaller videos in side menu (dynamic improvement of video quality after switching main view)
3. Increased video quality for screen sharing (screensharing)
4. Increased video quality for live stream in web application
· Customized UI / UX design in video call
1. Activity based arrangement of participants
2. Highlighted audio status of participants
3. Changed appearance of participants (based on video/audio status and in video call or not in video call)
• Chat for externals: chat functionality is now available for external users
• Hyperlinks: links you store in chats, cases, products, etc. are now clickable and redirect to the dedicated webpage
• Revised client navigation
• Copy chat messages on mobile applications
• Change password function for externals
• Pre-fill username for guests: provided user information of guest user, who already had used your solution, are pre-filled when using your system again
· Various stability improvements
AR Viewer
Workflows
· Remote support video calls with up to 20 participants
· Improved handling of video and audio streams (bandwidth requirements)
1. Reduced and constant upload rate (regardless of the number of participants in the call)
2. Reduced download rate for smaller videos in side menu (dynamic improvement of video quality after switching main view)
3. Increased video quality for screen sharing (screensharing)
4. Increased video quality for live stream in web application
· Customized UI / UX design in video call
1. Activity based arrangement of participants
2. Highlighted audio status of participants
3. Changed appearance of participants (based on video/audio status and in video call or not in video call)
• Chat for externals: chat functionality is now available for external users
• Hyperlinks: links you store in chats, cases, products, etc. are now clickable and redirect to the dedicated webpage
• Revised client navigation
• Copy chat messages on mobile applications
• Change password function for externals
• Pre-fill username for guests: provided user information of guest user, who already had used your solution, are pre-filled when using your system again
· Various stability improvements
AR Viewer
Workflows
5.0
Oct 9, 2020
* New supported languages: Spanish, French and Turkish
* Forget password feature
* Change color for annotations
* Various bug fixes and small improvements
* Forget password feature
* Change color for annotations
* Various bug fixes and small improvements
4.1.4
Jan 9, 2020
* Improved procedure to join a video call
4.1
Nov 18, 2019
* Fixes and improvements for iOS 13
* Improvements in stability and performance
* Minor adjustment of the UI
* Various bug fixes
* Improvements in stability and performance
* Minor adjustment of the UI
* Various bug fixes
4.0
Sep 4, 2019
ABP-EoD FAQ
Click here to learn how to download ABP-EoD in restricted country or region.
Check the following list to see the minimum requirements of ABP-EoD.
iPhone
Requires iOS 14.5 or later.
iPad
Requires iPadOS 14.5 or later.
iPod touch
Requires iOS 14.5 or later.
ABP-EoD supports English, French, German, Portuguese, Simplified Chinese, Spanish, Turkish
