Ace Retailer Customer Journey
Free
2.1.00for iPhone, iPad
Age Rating
Ace Retailer Customer Journey Screenshots
About Ace Retailer Customer Journey
The Ace Hardware Retailer Customer Journey Application is now available!
To help us achieve our Train and Execute Helpful goals there is a new, simple tool, retailers and field staff can use in their pursuit of amazing customer service – The Customer Journey App.
Two of the most critical factors to increasing our Helpful scores are:
• Availability of staff to provide meaningful assistance in the aisle and
• Speed of checkout.
Retailers can use the Customer Journey app to track their customers’ in-store experience and measure how long it takes for customers to:
• Be greeted by an associate
• Receive assistance in the aisle
• Checkout
With our NEW Version of the Journey App, you can now:
• View both current and previous customer journey results and get your rolled up scores
• Create reports using data collected through the app.
o Monthly Journey Report
o Monthly Journey Reports via Email
To help us achieve our Train and Execute Helpful goals there is a new, simple tool, retailers and field staff can use in their pursuit of amazing customer service – The Customer Journey App.
Two of the most critical factors to increasing our Helpful scores are:
• Availability of staff to provide meaningful assistance in the aisle and
• Speed of checkout.
Retailers can use the Customer Journey app to track their customers’ in-store experience and measure how long it takes for customers to:
• Be greeted by an associate
• Receive assistance in the aisle
• Checkout
With our NEW Version of the Journey App, you can now:
• View both current and previous customer journey results and get your rolled up scores
• Create reports using data collected through the app.
o Monthly Journey Report
o Monthly Journey Reports via Email
Show More
What's New in the Latest Version 2.1.00
Last updated on Jan 11, 2020
Old Versions
To help achieve our Train and Execute Helpful goals, Customer Journey is a new, simple tool, retailers and field staff can use in pursuit of amazing customer service.
Two of the most critical factors to increasing our Helpful scores are: Availability of staff to provide meaningful assistance in the aisle and Speed of checkout.
Retailers can now track customer in-store experiences and measure how long it takes for customers to: Be greeted by an associate; Receive assistance in the aisle; Checkout
Two of the most critical factors to increasing our Helpful scores are: Availability of staff to provide meaningful assistance in the aisle and Speed of checkout.
Retailers can now track customer in-store experiences and measure how long it takes for customers to: Be greeted by an associate; Receive assistance in the aisle; Checkout
Show More
Version History
2.1.00
Jan 11, 2020
To help achieve our Train and Execute Helpful goals, Customer Journey is a new, simple tool, retailers and field staff can use in pursuit of amazing customer service.
Two of the most critical factors to increasing our Helpful scores are: Availability of staff to provide meaningful assistance in the aisle and Speed of checkout.
Retailers can now track customer in-store experiences and measure how long it takes for customers to: Be greeted by an associate; Receive assistance in the aisle; Checkout
Two of the most critical factors to increasing our Helpful scores are: Availability of staff to provide meaningful assistance in the aisle and Speed of checkout.
Retailers can now track customer in-store experiences and measure how long it takes for customers to: Be greeted by an associate; Receive assistance in the aisle; Checkout
2.0.01
Jul 26, 2018
Ace Retailer Customer Journey FAQ
Click here to learn how to download Ace Retailer Customer Journey in restricted country or region.
Check the following list to see the minimum requirements of Ace Retailer Customer Journey.
iPhone
iPad
