Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

Active Eye | BLM GROUP Screenshots

iPad

iPhone

About Active Eye | BLM GROUP

Active Eye is the BLM GROUP app to access your Remote Technical Assistance Service in real time, conveniently and quickly.

Active Eye allows you to receive assistance at any time, putting you in touch with an expert who, through a live video session, can see the problem through your camera, will seek a solution or will give you precise instructions on how to proceed.

Features:
- Recording and exchange of photographs, videos and audio data.
- Chat-type communication function.
- The BLM GROUP operator can see your problem live, and guide you to the resolution through your iPhone or iPad.
- You can share photos and documents and interact with the framed image to facilitate communication with our technician.

Active Eye runs perfectly on all iOS versions for iPhone or iPad.

What's New in the Latest Version 7.0.3

Last updated on Nov 10, 2023

Old Versions

Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.

Version History

7.0.3

Nov 10, 2023

Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.

6.3.5

Nov 21, 2022

- Added support for WorkInstructions.
- Greatly improved AR feature.
- Improved video quality.
- License and privacy documents have now been translated in japanese.
- Fixed some bugs.

6.0.4

Mar 1, 2022

- Added chinese language.
- Added QR code scanning feature.
- Added support for calls when leaving the assistance queue.
- Added embedded WebExpert support.
- Improved GPS location fetching.
- Fixed management of uploaded photos EXIF data.
- Fixed bug that blocked translated chat messages from being received after changing the translation settings while in assistance.
- Fixed other bugs.

5.1.2

May 13, 2021

- Improved reconnection after assistance lost.
- Improved code sharing.
- Fixed some minor bugs.

5.0.2

Jan 29, 2021

- Improved AR drawings precision.
- Fixed some bugs.

5.0.1

Jan 27, 2021

- Improved AR drawings precision.
- Fixed some bugs.

3.7

Sep 20, 2019

Feedback Report

Active Eye | BLM GROUP FAQ

How to download Active Eye | BLM GROUP if it’s not available in your country?

Click here to learn how to download Active Eye | BLM GROUP in restricted country or region.

What's the minimum requirements to run Active Eye | BLM GROUP?

Check the following list to see the minimum requirements of Active Eye | BLM GROUP.

iPhone

Requires iOS 12.0 or later.

iPad

Requires iPadOS 12.0 or later.

iPod touch

Requires iOS 12.0 or later.

What language does Active Eye | BLM GROUP support?

Active Eye | BLM GROUP supports English, Czech, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Turkish