ActiveCore℠
Free
5.1for iPhone, iPod touch
9.3
29 Ratings
Comcast Cable Communications
Developer
8.5 MB
Size
Mar 31, 2023
Update Date
Utilities
Category
4+
Age Rating
Age Rating
ActiveCore℠ Screenshots
About ActiveCore℠
Stay connected to your network from anywhere at any time with the ActiveCore mobile app. This powerful tool allows you to access critical data when you need it from Comcast Business SD-WAN, the first NFV launched on our ActiveCore SDN Platform. Following network activity has never been easier with our geographic display of your network’s overall health where you can select sites from the interactive map for closer details. You’ll stay alert with port and device notifications delivered to you in real time and access to a full record of live and past network events.
Monitor your network with:
• Insights delivered via text, email, and in-app notifications
• An interactive network map
• Quick access to site and device health statuses
Monitor your network with:
• Insights delivered via text, email, and in-app notifications
• An interactive network map
• Quick access to site and device health statuses
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What's New in the Latest Version 5.1
Last updated on Mar 31, 2023
Old Versions
The ActiveCore mobile app has been retired. You’ll still be able to access your ActiveCore service features and settings online at business.comcast.com/activecore or by visiting ActiveCore in My Account on your desktop or mobile device. We appreciate your understanding and thank you for being a Comcast Business customer.
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Version History
5.1
Mar 31, 2023
The ActiveCore mobile app has been retired. You’ll still be able to access your ActiveCore service features and settings online at business.comcast.com/activecore or by visiting ActiveCore in My Account on your desktop or mobile device. We appreciate your understanding and thank you for being a Comcast Business customer.
5.0
Feb 2, 2022
With this latest release, we’ve been working behind the scenes to improve your app experience.
4.9
Dec 16, 2021
Push notifications have been improved to link directly to event detail pages, for enhanced navigation that delivers you straight to key insights about your service.
4.8
Nov 19, 2021
With this latest release, we've been working behind the scenes to improve your app experience.
4.7
Sep 30, 2021
You can now customize notification preferences at the transport type (underlay) level for WAN port and data path events. LTE data path events are now available for all customers with this change, defaulted in off state. All other transport type options are selected (on) by default.
We now support an interface impaired status when the data path of a port is impacted. The network map, interface, and site details status indicators now show an interface impaired (yellow circle) symbol.
We now support an interface impaired status when the data path of a port is impacted. The network map, interface, and site details status indicators now show an interface impaired (yellow circle) symbol.
4.6
Sep 2, 2021
With this latest release, we've been working behind the scenes to improve your app experience.
4.5
Aug 19, 2021
With this latest release, we've been working behind the scenes to improve your app experience.
4.4
Jun 29, 2021
With this latest release, we've been working behind the scenes to improve your app experience.
4.3
May 12, 2021
With this latest release, we've been working behind the scenes to improve your app experience.
4.2
Apr 22, 2021
The reorganized Settings section makes it easier to access user guides, contact ActiveCore support, request training, and give feedback about your ActiveCore experience.
4.1
Mar 31, 2021
Users can now select time frame options on all analytical charts ranging from the last 30 minutes up to the year-to-date. To change the time frame, select Last 30 Minutes, then select your desired range. Previously, data could only be viewed for to the last 12 hours.
4.0
Mar 3, 2021
Data path events are now separate from WAN port up/down events, giving you more flexibility with your notification preferences. Manage your Preferences to opt in to new data path-specific email, text, and push notifications.
You now have a new access point to the Tunnels page. Previously only accessible from the Dashboard, the Tunnels page can now be viewed from the Network tab. Select the top dropdown “Sites” and choose “Tunnels” to view tunnel data.
If you have a deactivated device in your network, we now label and store it as such. View these deactivated devices in the app through the dropdown of the network map or within search filters.
3.9
Dec 7, 2020
With this latest release, we've been working behind the scenes to improve your app experience.
3.8
Nov 23, 2020
We will now alert you when data path-related events are detected on your network.
Data path alerts monitor the load of your major network components that data packets pass through within the ActiveCore controller. These events do not mean the WAN port is down, but rather the data path of the interface is impacted.
You can view data path events via your:
• Activity feed
• Port insight pages (which now includes more detailed troubleshooting tips)
• Alert bell
• Email, text, and push notifications*
*To receive notifications for data path events, review your settings and ensure you have WAN port / data path notifications enabled.
Data path alerts monitor the load of your major network components that data packets pass through within the ActiveCore controller. These events do not mean the WAN port is down, but rather the data path of the interface is impacted.
You can view data path events via your:
• Activity feed
• Port insight pages (which now includes more detailed troubleshooting tips)
• Alert bell
• Email, text, and push notifications*
*To receive notifications for data path events, review your settings and ensure you have WAN port / data path notifications enabled.
3.7
Oct 8, 2020
• Primary Managers can set custom network level thresholds for jitter, latency, and packet loss performance metrics for VPN Tunnels within Settings.
• Services Managers can now customize site names from the Site Details pages.
• You can pull-to-refresh data from the Dashboard and Tunnels pages.
• Services Managers can now customize site names from the Site Details pages.
• You can pull-to-refresh data from the Dashboard and Tunnels pages.
3.6
Sep 3, 2020
With the latest release, we fixed an issue where users were logged out of their accounts after 1 hour of inactivity
3.5
Aug 27, 2020
With the latest release, we fixed an issue where some users experienced trouble logging into the app.
3.4
Aug 24, 2020
Primary Managers can now assign a custom name to any site - right from the app. Go to any Site Details page and use the edit tool next to the site name to get started.
3.3
Jul 23, 2020
We have made significant performance improvements, so you can quickly find the network information you need.
You can now access port and device activity insights right from the site details screen, providing you with key information faster.
You can now access port and device activity insights right from the site details screen, providing you with key information faster.
3.2
Jun 12, 2020
We’ve made it even easier to find the network information you need when you need it. You can now:
· View a personalized list of your recently visited sites under the new “Last Visited” section on the Dashboard
· Get an at-a-glance view of all Active Tunnels from the Dashboard and a real-time count of those exceeding performance thresholds
· Review circuit details from the new Tunnels screen to see performance data by transport type
· Find site information faster in Site Details, with device details and analytics now separated to make navigation quick and easy
· View a personalized list of your recently visited sites under the new “Last Visited” section on the Dashboard
· Get an at-a-glance view of all Active Tunnels from the Dashboard and a real-time count of those exceeding performance thresholds
· Review circuit details from the new Tunnels screen to see performance data by transport type
· Find site information faster in Site Details, with device details and analytics now separated to make navigation quick and easy
3.1
Apr 16, 2020
Fixed Text getting truncated in Dashboard Screen for the Network Sites up Percentage.
3.0
Apr 6, 2020
In this update, we are excited to launch the new Home screen – providing you with a data-driven overview of your network health and activity.
2.6
Jan 28, 2020
With this latest release, we’ve made some behind-the-scenes fixes and updates for an improved ActiveCore mobile app experience.
2.5
Dec 19, 2019
In this update, we are delivering you new ways to stay informed about your network health and activity. Also, if you have VLANs configured on your ActiveCore devices, you can now view their information from Site Details.
If you are assigned as a Primary, Services, or Services & Billing Manager, head over to Settings & Support in the app to opt in for text, email, and push notifications to alert you when:
• A device or port restores connectivity
• . A service configuration deployment completes or fails
If you are assigned as a Primary, Services, or Services & Billing Manager, head over to Settings & Support in the app to opt in for text, email, and push notifications to alert you when:
• A device or port restores connectivity
• . A service configuration deployment completes or fails
2.4
Oct 22, 2019
We’ve enhanced the look, feel, and function of your network Activity feed. You can now:
• View port and device events when network connectivity has been restored
• View deployment events for service configuration request completion and failure
• Quickly access issues affecting your network at any time by tapping the new bell icon found at the top right of your screen
• Tap an event to reveal additional data
• Easily filter the list by site, event type, or time frame
• View port and device events when network connectivity has been restored
• View deployment events for service configuration request completion and failure
• Quickly access issues affecting your network at any time by tapping the new bell icon found at the top right of your screen
• Tap an event to reveal additional data
• Easily filter the list by site, event type, or time frame
ActiveCore℠ FAQ
Click here to learn how to download ActiveCore℠ in restricted country or region.
Check the following list to see the minimum requirements of ActiveCore℠.
iPhone
Requires iOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
ActiveCore℠ supports English
