Akixi

Akixi

1.1.1 for iPhone, iPad
Free
0

0 Ratings

Release Date

2019-04-16

Size

17.6 MB

Screenshots for iPhone

More Screenshots for iPad
Akixi Description
Akixi is a cloud-based call management and analytics company, offering unprecedented insight into how your contact processes are working and how you can optimise them for a game-changing, ultra-responsive customer experience.

The wallboard, which is available with both Akixi 1000 and 2000, can be customised on the desktop to suit your company’s specific needs and offers you a fantastic overview of your business’s performance, helping to motivate your teams. And now with this app users can display their real-time call statistics from a mobile device. It offers a highly visual display with options to notify you with a sound notification or vibration alert when SLA alarms are triggered - perfect if you are in a meeting, on the road or working remotely.

The Akixi app also includes the option to benefit from enhanced functionality with ACD Agent reporting and control. With this option enabled by your Akixi reseller or Service Provider, you are able to view ACD Agent lists and statistics, BLF reports, as well as control an agent’s status, for example, changing their do-not-disturb status or setting their not-available codes.
Akixi 1.1.1 Update
2019-04-16 Version History
This latest version of the Akixi app includes enhanced functionality for ACD Agent reporting and control:
- ACD Agent List Report
- ACD Agent BLF Report
- ACD Agent Statistics Summary
- ACD Agent Statistics Details
- ACD Agent Control
More
More Information
Price:
Free
Version:
1.1.1
Size:
17.6 MB
Release Date:
2019-04-16
Developer:
Akixi Limited
Language:
English
More
You May Also Like