Alula Security

Alula Security


Smart Security · Smart Control


Free

3.23.0for iPhone, iPad and more
9.5
3K+ Ratings
Alula Holdings, LLC
Developer
228.8 MB
Size
Mar 14, 2024
Update Date
Lifestyle
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
Alula Security Screenshots
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About Alula Security

About Alula

At Alula, we believe that the best security solution is provided by the professional security dealer. And we know that today’s security customer expects more than just basic security. In order to deliver the best experience for the needs of today’s modern security customer, you need to design and develop the hardware, software, and services for a complete, end-to-end professional security system for the professional security dealer.

The thoughtful technology in our products are designed to keep up with a changing world. Intuitive. Reliable. Innovative. Simplifying your business while saving you money. It’s what you deserve and what people expect. And we’re only scratching the surface of possibilities. Keeping people and property safe is your business. At Alula, creating the tools and support you need to do that, is in our DNA.

It’s your home, you set the rules.
The Alula App gives you what you deserve, reliability and control. Set rules for real-time notifications. Know instantly when doors and windows are opened or when motion is detected. 


Technology at your pace
With event based “Scenes” and “Recipes”, your smart devices can support your way of life. Adjust the entire atmosphere in your home based on your day to day routines. Lights, cameras, garage doors and thermostats can adjust to great you in the morning or when you arrive back home in the evenings. 


Alula Home Security Zone Configurations
Alula uses zones in coordination with armed modes and zone configurations to determine how your security system responds when a sensor or detector is triggered. Customize your own zone configurations.

Cloud Video Services
Alula Cloud is an easy-to-use and affordable cloud video solution designed for businesses and homeowners. Now your customers can keep an eye on their home or business with the comfort of knowing their video is securely stored and can be retrieved from anywhere.
- Cost Effective: ​​Why purchase expensive hardware storage, especially if there are multiple sites that need surveillance. Easily manage all camera from one platform.
- Easy to Use: ​​Built for users who do not want to bother with complicated and expensive systems, with simple setup for dealers.
- Flexible Camera Support: ​​Alula Cloud video works with the largest number of leading IP Cameras. Select the right camera for each customer.
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What's New in the Latest Version 3.23.0

Last updated on Mar 14, 2024
Old Versions
- Added support for silence trouble beeps on certain panels.
- Z-Wave thermostat controls updated for all known system modes.
- Added Spanish support.
- Trouble conditions for the Touchpad should now show the correct touchpad hardware ID.
- Resolved an issue where doorbell press notifications didn't contain a thumbnail.
- Added support for BAT-Mini.
- Added support for Heat sensors on certain panels.
- Cleared type ahead after selecting a zone token on certain panels.
- Added time sensitivity notification support.
- Improved chat notifications to better to more accurately inform the user of the sender.
- Resolved an issue that prevented the New User form from being scrollable at times.
- Fixed a bug that causes issues with FaceID permissions.
- Fixed a crash that could occur when using the Suggest button while changing your password.
- The camera reboot option will now show for a certain camera firmware that wasn't previously supported but should have been.
- Misc performance improvements and bug fixes.
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Version History
3.23.0
Mar 14, 2024
- Added support for silence trouble beeps on certain panels.
- Z-Wave thermostat controls updated for all known system modes.
- Added Spanish support.
- Trouble conditions for the Touchpad should now show the correct touchpad hardware ID.
- Resolved an issue where doorbell press notifications didn't contain a thumbnail.
- Added support for BAT-Mini.
- Added support for Heat sensors on certain panels.
- Cleared type ahead after selecting a zone token on certain panels.
- Added time sensitivity notification support.
- Improved chat notifications to better to more accurately inform the user of the sender.
- Resolved an issue that prevented the New User form from being scrollable at times.
- Fixed a bug that causes issues with FaceID permissions.
- Fixed a crash that could occur when using the Suggest button while changing your password.
- The camera reboot option will now show for a certain camera firmware that wasn't previously supported but should have been.
- Misc performance improvements and bug fixes.
3.21.2
Oct 16, 2023
- Resolved a bug that could result in the no-entry delay modifier being incorrectly shown.
- Resolved an issue that prevented the New User form from being scrollable at times.
- Fixed a bug that causes issues with FaceID permissions.
- Fixed a crash that could occur when using the Suggest button while changing your password.
- Improved chat notifications to better to more accurately inform the user of the sender.
- General performance and stability enhancements as well as bug fixes.
3.20.1
Jun 1, 2023
- Made modifications to camera enrollment flows to better support different models.
- Resolved an issue that prevented the password strength meter from working when adding a user.
- Updated some verbiage around certain camera motion detection area configurations.
- Added missing localizations.
- Resolved an issue where unenrolling a zone would temporarily remove all zones associated with that sensor regardless of zone input index.
- Resolved user device permissions UI issues.
- Resolved issues with the arm silent / arm audibly modifier.
- Resolved issues that caused various lists to be incorrectly sorted.
- Resolved camera related issues for certain models.
3.20.0
Apr 20, 2023
- Resolved some issues with the arm silent / arm audibly modifier.
- Resolved issues that caused various lists to be incorrectly sorted.
- Fixed an issue that prevented the app from ingesting some camera names at provisioning time.
3.19.0
Apr 5, 2023
- Fixed demo mode which was only showing cameras.
- "Demo" mode button is now disabled when there is text in the password field
- Network call improvements.
3.18.0
Mar 26, 2023
- Removed un-utilzied contact info fields.
- Peripheral display support added.
- Peripheral management support added (when allowed).
- Resolved an issue that could cause camera info to not be properly populated.
- Resolved an issue that resulted in notification tokens not being registered on the first launch correctly.
- Improved user management, especially "by system".
- The user will now be prompted to double check changes after attempting a WiFi network reconfiguration on a camera to verify desired settings.
- Post WiFi reconfiguration on a camera, the application will kick off an automatic configuration migration attempt to sync the camera with previously known settings.
3.17.0
Feb 15, 2023
- Resolved an issue where the OK button on the Wi-Fi Credentials modal during camera enrollment could become disabled w/out recourse.
- Added support for alula siren enrollment.
- Local Access Users now have their own section in the user management list.
- Resolved an issue where BAT-Connect could create a disarm action with the silent modifier, which isn't supported.
- Added user promotion support.
- Resolved an issue where newly created Sub-Users w/out access to any cameras or devices would see the camera tab.
- Resolved a french localization issue that caused a good chunk of the application from being translated appropriately in French. This also created some weird UI layout issues.
- Resolved an issue that resulted in failed branding logo retrievals.
- Resolved an issue that prevented certain zone configuration features from being set.
- Resolved an issue where you couldn't rename a system from the "Done" button above the keyboard in Settings.
- Resolved an issue where you couldn't toggle the camera microphone setting on certain cameras.
- Resolved an issue where the app could crash during camera enrollment when going down the manual enrollment flow.
- Resolved a crash.
- Added support for new cameras.
3.16.3
Dec 6, 2022
- Resolved an issue that could prevent certain cameras from provisioning over ethernet.
3.16.2
Nov 29, 2022
- Resolved an issue where the app would incorrectly show Privacy Mode for a camera.
- Minor verbiage changes.
3.16.1
Nov 28, 2022
- Resolved an issue where cameras could show offline even when they were online.
3.16.0
Nov 17, 2022
- Resolved an issue where deleting a user wouldn't update locally until the app was restarted.
- Resolved an issue for a certain camera that allowed it to attempt a wired provisioning flow when it wasn't supported by the firmware of the camera.
- Improved wired provisioning flow on certain camera models.
- Added some additional dialogs around saving camera screenshots and videos to the photo album if permissions prevented it.
- Fixed an issue where the "Add Camera" button or camera device messages in the cameras list could appear incorrectly in demo mode as well as between user sessions.
- Resolved some post-log-in issues that resulted in premature dialogs regarding devices or incorrectly configured tabs.
- Resolved some account management issues.
- Resolved an issue where users under the same primary account, with access to the same cameras, couldn't see clips after logging in without first backgrounding the application.
- Resolved camera related performance issue that can reduce CPU usage by roughly 40%.
- Demo mode now disables unsupported camera features, including the ability to add cameras.
- After logging out of demo mode, the theme is now reset to the default.
- Switching accounts should now clear the debug log.
- Demo mode camera missing firmware version and problem conditions have been resolved.
- Resolved an issue where first-time users would prematurely see a message regarding a lack of devices.
- Resolved an issue where the live view wasn't showing data rate info for certain cameras.
- Resolved a crash that could occur when saving camera snapshots.
- Disabled editing on debug view.
- Improved performance with certain cameras.
- Added additional logging for cameras.
- Misc fixes and improvements.
3.15.1
Nov 11, 2022
- Resolved an issue that prevented suppressed events from showing in the event log.
3.15.0
Oct 19, 2022
- Fixed a bug that caused issues with the navigation bar on rotation in the camera region editor.
- Camera card gear icon problem conditions updated.
- Added offline overlay changes to the camera card.
- Added some additional camera debugging output.
- Fixed an issue on certain cameras during WiFi config that resulted in premature provisioning attempts.
- Improved handling of poor camera connections.
- Resolved an issue where some camera previews would return with an incomplete image.
- The login screen will now disable the login button when appropriate.
- Improved logic around changing passwords. Biometric auth pre-password change now removes the need for redundant password entry.
- Misc bug fixes and improvements.
3.14.0
Sep 28, 2022
- Fixed demo mode.
- Added messaging around authentication failures.
- Resolved some messaging notification issues.
- Misc bug fixes and improvements.
3.13.0
Sep 14, 2022
- Added supported camera checking and notices along with a link to the camera support url.
- Added a logout button and some user-type-specific text to the screen if you log in to an account without any devices.
- Moved the chat/messenger icon to the tab bar.
- Added support for tab bar sorting.
- Modified the navigation behavior of the "More" tab.
- Added a password suggestion button and password visibility toggles to the create user screen via the "Manage Access" flow.
- Added support for the Ecolink PIR.
- Resolved an issue where clicking on cameras on certain user management screens would navigate to a blank permissions screen.
- Resolved an issue that was causing navigation controllers to unnecessarily pop back to their root view controllers.
- Reworked panel picker UI.
- Added dashboard item sorting.
- Pull to refresh indicator added to cameras and scenes.
- Added a feature to show processing video events for cameras where it is supported.
- Improved some video event network calls, notification handling and event processing.
- Added visibility toggle to user pin codes.
- Added video event pull to refresh support.
- Misc bug fixes and improvements.
3.12.0
Jul 21, 2022
- Improved display performance/consistency/reliability for Cancel/Confirm.
- Fixed a bug where switching between dates on the camera cells wouldn't transition the slider thumbnail icon.
- The video cell slider should now default to showing the most recent clips first when looking at "Today".
- Fixed a bug where account holders couldn't delete other account/admin level users.
- Updated some camera provisioning screens.
- Removed the floating chat icon from non-primary screens.
- Added support for new tilt sensor.
- Added motion detection region support.
3.11.0
Jul 6, 2022
- Fixed a bug that caused the app to crash sometimes.
- Reworked some camera motion detection configuration menus.
3.10.0
Jun 20, 2022
- If camera provisioning fails due to what appears to be incorrect credentials, the stored password is cleared and the user must re-enter the password.
- Improved camera firmware update messaging to decrease confusion with new cameras.
- Added PTZ home + calibrate support for certain cameras.
- Restored previously broken notification live view action options for video notifications.
- Resolved an issue where validate on resume/disarm would show as enabled for new accounts.
- Resolved an animation issue with the QR code scanner.
- Improved BLE connection failure handling for provisioning of certain cameras.
3.9.0
Apr 26, 2022
- Improved the manual input flow for camera registration and added support for new cameras.
- Added an in-app notification settings link in the app's notification system settings.
- Improved new camera online/offline status handling.
- Improved Concord 4 support.
- User permissions are no longer allowed to be modifiable while a system is armed.
- The video event player should now allow you to go back to the last event at the end of the list instead of the previous to the last event.
- Resolved an issue where a user would be incorrectly informed that they don't have permission to perform an alarm arming action in certain scenarios when they actually do.
3.8.0
Mar 31, 2022
- Added an SD-Card check message at the beginning of camera provisioning.
- Fixed a branding issue when switching between different accounts where one account has branding disabled.
- Fixed an issue where an account that doesn't have devices but is configured for cameras, doesn't see the camera controls without a forced restart.
- The app should now prevent your phone from "falling asleep" during camera provisioning.
- Updated branding code to use provided color as the primary.
- Improved camera list refresh behavior when a new camera is provisioned.
- Fixed a bug on certain forms that could cause the app to crash.
- Improved camera notification thumbnail handling.
- The camera firmware screen should no longer show the Update Firmware button once a firmware update is in progress (on supported cameras).
- Added support for new cameras.
3.7.3
Jan 28, 2022
- Fixed a bug that prevented BAT-Fire from seeing the event log.
- Fixed a bug that prevented certain legacy security panels from displaying in the app.
- Fixed a bug that resulted in an error message when provisioning a new camera model.
- Fixed a bug that caused a crash during device naming procedures.
3.7.2
Jan 4, 2022
- Fixed some crashing bugs.
- Added a firmware check following provisioning of cameras. Provided there is an available firmware update, the app will kick off the update and prompt the user.
- Added support for new camera models.
3.7.1
Dec 2, 2021
- Fixed some crashing bugs.
3.7.0
Oct 29, 2021
- Resolved an issue that prevented the UI from honoring inherited `Validate on Disarm` and `Validate on Resume` preferences for Account Manager accounts. The app will now correctly prevent toggling of those when the Account Holder has turned them on and set them to be inherited.
- Fixed a bug that could result in the incorrect password being used during password validation scenarios if the client has had multiple users log in since the last cold launch.
- Account-holders will now be prompted to validate their password when trying to toggle on validating on resume/disarm.
- Added dealer branding logo to the dealer info screen.
- Zone chime toggles should now be disabled if Global Chime is disabled or the user isn't an account manager.
- Improved dynamic dealer branding support.
- Added a theme color picker.
- Fixed a bug where the validate on disarm state wouldn't be honored during an alarm if toggled off.
- Added cancel/confirm support where the feature is enabled by a device.
- Fixed an issue that could prevent camera WiFi reconfiguration from working properly.
- Fixed a video landscape rotation issue as well as some other layout issues related to the device rotation.
- The EULA accept button is now enabled by default.
3.6.3
Sep 16, 2021
- Fixed a bug that incorrectly allowed sub-users access to the camera provisioning workflow, which would fail as a result of their user type.

Alula Security FAQ

Click here to learn how to download Alula Security in restricted country or region.
Check the following list to see the minimum requirements of Alula Security.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Alula Security supports English, French, Simplified Chinese, Spanish

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