CareAware Connect Messenger

CareAware Connect Messenger



Free

3.26.0for iPhone, iPad and more
6.3
15 Ratings
Cerner Corporation
Developer
26.3 MB
Size
Mar 19, 2024
Update Date
Medical
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
CareAware Connect Messenger Screenshots
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About CareAware Connect Messenger

CareAware Connect Messenger for iPhone supports clinical mobility by providing secure communication, simplifying care-team collaboration, and supporting effective alert management. With a focus on workflow that supports voice communication, text messaging and alerting on a single device, CareAware Connect Messenger unifies clinical communications across roles and venues.

CareAware Connect Messenger facilitates care team communication and collaboration:

• Quickly text message colleagues within your team, or across your organization
• Engage care team members via a robust unit and service-based directory
• Search the enterprise directory to determine caregiver availability and identify favorites
• Receive alerts and notifications from medical devices, nurse call systems, and Electronic Health Record (EHR)

CareAware Connect Messenger enables secure, clinical communication within a single platform.

IMPORTANT: CareAware Connect Messenger requires your organization to have a valid license and be on Cerner Millennium 2012.01 or higher. If you are unsure about the availability of CareAware Connect Messenger at your organization, please contact your IT department or your Cerner representative. For technical assistance, please contact 1-800-927-1024.
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What's New in the Latest Version 3.26.0

Last updated on Mar 19, 2024
Old Versions
Updates are made to support advancements in the Apple iOS platform
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Version History
3.26.0
Mar 19, 2024
Updates are made to support advancements in the Apple iOS platform
3.25.0
Oct 18, 2023
The application no longer unexpectedly changes the device screen orientation from Portrait to Landscape.
3.24.0
May 10, 2023
CareAware Connect Voice and CareAware Connect Messenger session management supports updates to Apple iOS.
The application is now supported in Sweden & Ireland regions.
3.23.0
Dec 5, 2022
CareAware Connect Voice and CareAware Connect Messenger session management supports updates to Apple iOS
3.22.0
Aug 31, 2022
CareAware Connect Voice and CareAware Connect Messenger session management is optimized to support advancements in the iOS operating system.
3.21.0
Jun 29, 2022
iPhone SE (3rd generation) is now supported.
The minimum required iOS version has been updated to iOS 14.5.
3.20.0
Dec 1, 2021
An update has been made in preparation for future support of SSO on iPhone 13 devices
3.19.0
Aug 25, 2021
• The application now provides the ability to set the priority of a message to urgent.
• The application now supports the ability to remove alert notifications from the notification center when they've been addressed by any recipient.
3.18.1
May 19, 2021
An issue has been addressed which caused the application to unexpectedly terminate.
3.18.0
Apr 28, 2021
• An issue has been resolved where users may have received push notifications intended for the previous user of a device if the current user is not provisioned to the same facility (communication cluster) as the device, and the previous user did not log out of their CareAware Connect Messenger session.
• An issue has been resolved in which the login prompt would display twice in a row if a user with an existing attempted to launch the application again after the session became locked.
3.17.1
Dec 2, 2020
The application now supports the ability for users to allow critical alerts to play a sound and display on the lock screen while the device is on Do Not Disturb or silenced.
3.16.0
Nov 18, 2020
• Bluetooth is now supported when using speech to text to compose a message.
• Improved the session unlock experience when bringing the application to the foreground.
• An issue has been addressed which caused the application to unexpectedly terminate for a small percentage of users when opening the app.
3.15.2
Sep 27, 2020
• Connect Messenger now supports the ability to open a patient's care team directly from an external application.
• An issue has been addressed, which in some scenarios caused the UI to not properly display when opening the application after having reached the PIN lock duration.
• New visuals for security workflows.
• Native resolution support for iPad Pro models.
• Connect Messenger requires iOS 13.2 or iPadOS 13.2 or greater.
• Connect Messenger requires your site to be on Cerner Millennium 2015.01.21 (or later), or have EP 94465 installed.
• Connect Messenger supports mouse and keyboard on iPadOS 13.4 or greater.
3.14.1
Apr 10, 2020
This update mitigates log-in issues caused by changes to authorization data storage implemented in iOS 13.4 and iPadOS 13.4 prior to upgrading.
3.14.0
Mar 5, 2020
The application now requests microphone permission to support speech to text.
3.13.0
Feb 20, 2020
The application icon has been updated.
3.12.1
Dec 10, 2019
• Connect Messenger now supports the display of some non-numeric characters when initiating a phone call from a Care Team member's contact details.
• Critical Alert Reminders are now dismissed if the user launches the application or responds to a critical alert from the notification.
• Resolved an issue where incorrect amounts of new messages and alerts were displaying.
3.12.0
Oct 31, 2019
• Connect Messenger will now remind the user of Critical Alerts. If the alert has gone unaddressed for 60 seconds, the app will play an audible reminder. This reminder will repeat every 60 seconds until the Critical Alert has been addressed.
• Resolved an issue where Connect Messenger terminates unexpectedly when two different sounds are played at the same time.
• The application now supports new presence profile configurations within iCommand.
3.11.2
Oct 6, 2019
Fixed performance issues caused by the system attempting to login to CareAware Connect Voice when the app isn't installed.
3.11.1
Sep 15, 2019
The keyboard no longer covers the message entry field on devices running iOS 13.
3.11.0
Aug 25, 2019
Organizations now have the ability to customize critical and non-critical alert tones.
Users no longer encounter a Remote Process Terminated message when opening the app.
3.10.0
Apr 29, 2019
• PowerChart Touch can now be launched directly from the patient's demographic banner.
• Message notifications and non-critical alert notifications can now be stacked in the Notification Center.
• Message reminder notifications no longer continue playing a sound after being dismissed.
3.9.1
Dec 14, 2018
When logging out with single sign-out, a new screen displays confirming the user has successfully logged out.
3.9.0
Nov 9, 2018
* Users now have the option to be reminded when they've received a message while away from the app.
* Cerner's Single Sign-On authentication is now supported.
* An issue has been addressed which prevented users from being able to log out from the PIN screen.
3.8.1
Oct 1, 2018
* A notification now displays when the application experiences network connectivity issues during login.
* iOS 12 is now supported.

CareAware Connect Messenger FAQ

Click here to learn how to download CareAware Connect Messenger in restricted country or region.
Check the following list to see the minimum requirements of CareAware Connect Messenger.
iPhone
Requires iOS 15.5 or later.
iPad
Requires iPadOS 15.5 or later.
iPod touch
Requires iOS 15.5 or later.
CareAware Connect Messenger supports English, French, Portuguese, Spanish, Swedish

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