Field Service Dispatch
by Verizon Connect
Free
2.4.7for iPhone, iPad and more
9.3
105 Ratings
Verizon Connect Inc.
Developer
64.5 MB
Size
Aug 6, 2019
Update Date
Business
Category
4+
Age Rating
Age Rating
Field Service Dispatch Screenshots
About Field Service Dispatch
Reveal Field (formerly known as Field Service Dispatch for Reveal) makes it easy for dispatchers to efficiently schedule and communicate about jobs with technicians and customers. With the Reveal Field mobile app, technicians can easily share job progress and important job details with the office, helping to simplify communication and increase productivity in the field. Technicians can also capture proof of service details, such as job notes, photos and signatures.
The Reveal Field app lets you:
• Review your jobs for the day and receive notifications when your schedule changes.
• Capture important job notes, photos and signatures.
• Access everything you need for a job—including customer information and history, location and directions.
• Keep dispatchers updated on job statuses, including travel time and time on site.
• Continue using the app when there's no signal; information will sync when you're back online.
Download Reveal Field and simplify communication with your teams in the field now.
Not a Reveal Field customer? Contact the Verizon Connect team at 866.844.2235 to request a live demo.
The Reveal Field app lets you:
• Review your jobs for the day and receive notifications when your schedule changes.
• Capture important job notes, photos and signatures.
• Access everything you need for a job—including customer information and history, location and directions.
• Keep dispatchers updated on job statuses, including travel time and time on site.
• Continue using the app when there's no signal; information will sync when you're back online.
Download Reveal Field and simplify communication with your teams in the field now.
Not a Reveal Field customer? Contact the Verizon Connect team at 866.844.2235 to request a live demo.
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What's New in the Latest Version 2.4.7
Last updated on May 11, 2023
Old Versions
This version of the app includes bug fixes and performance improvements.
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Version History
2.4.7
May 11, 2023
This version of the app includes bug fixes and performance improvements.
2.4.6
Aug 23, 2022
Updated app icon. improvements and bug fixes.
2.4.4
Feb 24, 2022
Fixed a bug that was causing crashes for users on iOS10 through iOS13.
2.4.3
Oct 26, 2021
Bug fixes and improvements.
2.4.2
Sep 30, 2021
Minor bug fixes and enhancements.
2.4.1
Aug 9, 2021
Minor bug fixes and enhancements.
2.4.0
Apr 8, 2021
- App now available in Italian
- Minor bug fixes
- Minor bug fixes
2.3.2
Nov 24, 2020
Fixed a bug that was causing crashes for users on iOS10 through iOS13.
2.3.1
Nov 2, 2020
Performance fixes and improvements
2.3
Oct 8, 2020
What’s new in release 2.3:
Improved onboarding flow for new technicians, Minor bug fixes
2.2
Aug 24, 2020
What’s new in release 2.2:
- Easily view custom Job IDs that are created by Dispatchers
- Small improvement to the ‘Start’ job notification
- Minor bug fixes
- Easily view custom Job IDs that are created by Dispatchers
- Small improvement to the ‘Start’ job notification
- Minor bug fixes
2.1
Jul 27, 2020
Whats new in release 2.1: You can now quickly update your job status to 'Start' when you receive a notification on your mobile device. Minor bug fixes.
2.0
May 6, 2020
What's new in release 2.0:
- Easily view a contact’s job history and come better prepared for the job
- Minor bug fixes
- Easily view a contact’s job history and come better prepared for the job
- Minor bug fixes
1.7
Mar 30, 2020
What’s new in release 1.7:
- Technicians that are Drivers can now easily assign and unassign themselves to vehicles.
- Technicians can now quickly call for Roadside Assistance in the event of an incident. Note: This feature is currently available to customers in North America.
- Technicians can now assign a vehicle from the Roadside Assistance page to quickly receive services.
- Minor bug fixes
Note: Field Service Dispatch is also known as Reveal Field.
- Technicians that are Drivers can now easily assign and unassign themselves to vehicles.
- Technicians can now quickly call for Roadside Assistance in the event of an incident. Note: This feature is currently available to customers in North America.
- Technicians can now assign a vehicle from the Roadside Assistance page to quickly receive services.
- Minor bug fixes
Note: Field Service Dispatch is also known as Reveal Field.
1.6
Feb 27, 2020
What’s new in release 1.6:
- Easily view documents that are uploaded by Dispatchers
- Localization enhancements and translations for Poland and Portugal
- Minor bug fixes
- Easily view documents that are uploaded by Dispatchers
- Localization enhancements and translations for Poland and Portugal
- Minor bug fixes
1.5.1
Feb 17, 2020
The Reveal FSD app icon and name has changed to Reveal Field.
Note: The former Reveal Field app icon and name was recently changed to Reveal Driver.
Note: The former Reveal Field app icon and name was recently changed to Reveal Driver.
1.5
Jan 30, 2020
What’s new in release 1.5:
Easily capture customer signatures in landscape mode
Localization enhancements and translations for the following:
- Legal terms and conditions
- Push notifications
- Date and number formats
- Help Center
Easily capture customer signatures in landscape mode
Localization enhancements and translations for the following:
- Legal terms and conditions
- Push notifications
- Date and number formats
- Help Center
1.4
Jan 9, 2020
What’s new in Release 1.4.0 :
- Easily view any photos or notes that are added by a Dispatcher.
- Receive automatic reminders to update your job status as you get closer to the job.
- Enhancements to continuously monitor and improve the app’s performance over time.
- Easily view any photos or notes that are added by a Dispatcher.
- Receive automatic reminders to update your job status as you get closer to the job.
- Enhancements to continuously monitor and improve the app’s performance over time.
1.3
Nov 20, 2019
What's new in Release 1.3.0:
- Zoom in and out of photos while in preview mode
- Swipe through multiple photos attached to a job
- Swipe through Job Cards in the expanded map view
- View job details when selecting the Job Card in the expanded map view
- Access and open hyperlinks from the Job Description
- Localization improvements to the Help Center
- Minor bug fixes
- Zoom in and out of photos while in preview mode
- Swipe through multiple photos attached to a job
- Swipe through Job Cards in the expanded map view
- View job details when selecting the Job Card in the expanded map view
- Access and open hyperlinks from the Job Description
- Localization improvements to the Help Center
- Minor bug fixes
1.2
Sep 30, 2019
Minor design improvements to the Job Details page, allowing technicians to clearly see the information that's most important to them.
Plus, enhancements to support international languages and data.
Plus, enhancements to support international languages and data.
1.1
Sep 4, 2019
The following small design improvements and bug fixes were recently released:
Offline animation update
Job Status responsive buttons for tablets
Copy update (on side menu)
Primary button color & color tint
Offline (first time) content update
Update Login button design (when keyboard is active)
Add background overlay
Copy update to camera permissions
Bug fixes
Offline animation update
Job Status responsive buttons for tablets
Copy update (on side menu)
Primary button color & color tint
Offline (first time) content update
Update Login button design (when keyboard is active)
Add background overlay
Copy update to camera permissions
Bug fixes
1.0
Aug 1, 2019
Field Service Dispatch FAQ
Click here to learn how to download Field Service Dispatch in restricted country or region.
Check the following list to see the minimum requirements of Field Service Dispatch.
iPhone
Requires iOS 12.0 or later.
iPad
Requires iPadOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
Field Service Dispatch supports English, Dutch, French, German, Italian, Polish, Portuguese, Spanish
