J.D. Power
Free
2.0.2for iPhone, iPad
Age Rating
J.D. Power Screenshots
About J.D. Power
J.D. Power’s customer experience measurement and management (CEM) solution combines globally-recognized industry benchmarks, an innovative platform, and our data and analytics expertise. Our mobile app puts the power in your pocket with alert resolution and understanding key metrics that drive your customer satisfaction.
With the J.D. Power CEM mobile app, you can:
* Resolve customer issues no matter where you are—get notifications when an alert is triggered and email or call the customer directly from the app
* Close the loop with your customers while on the go—send a quick survey to confirm your customer is satisfied with issue resolution
* Always know what your customers are saying—view insights anytime, anywhere
Please note that only individuals in companies that have activated the mobile app will be able to log in. Are you a J.D. Power client and want access to the mobile app? Just email us at jdpowervox@jdpa.com and we’ll work with your company to put the power in *your* pocket!
With the J.D. Power CEM mobile app, you can:
* Resolve customer issues no matter where you are—get notifications when an alert is triggered and email or call the customer directly from the app
* Close the loop with your customers while on the go—send a quick survey to confirm your customer is satisfied with issue resolution
* Always know what your customers are saying—view insights anytime, anywhere
Please note that only individuals in companies that have activated the mobile app will be able to log in. Are you a J.D. Power client and want access to the mobile app? Just email us at jdpowervox@jdpa.com and we’ll work with your company to put the power in *your* pocket!
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What's New in the Latest Version 2.0.2
Last updated on Mar 23, 2018
Old Versions
- Add capability to search within hierarchy.
- Add capability to apply comparator.
- Bug fixes
- Add capability to apply comparator.
- Bug fixes
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Version History
2.0.2
Mar 23, 2018
- Add capability to search within hierarchy.
- Add capability to apply comparator.
- Bug fixes
- Add capability to apply comparator.
- Bug fixes
2.0.1
Dec 4, 2017
- Update functionality of score tile card.
- Bug fixes.
- Bug fixes.
2.0
Nov 17, 2017
1. Performance improvements
2. Enhanced filters on data and alerts
3. Ability to direct dial customer
4. View new chart type and customize view of alerts and surveys
5. Bug fixes
2. Enhanced filters on data and alerts
3. Ability to direct dial customer
4. View new chart type and customize view of alerts and surveys
5. Bug fixes
1.4
Oct 18, 2016
1. Performance improvements
2. Bug fixes
2. Bug fixes
1.3.1
Aug 26, 2016
1. Fixed a bug which would cause the app to show a blank page on startup for certain users.
2. Improved initial dashboard load times.
3. Ability to search for a user during alert escalation process.
4. Other minor bug fixes.
2. Improved initial dashboard load times.
3. Ability to search for a user during alert escalation process.
4. Other minor bug fixes.
1.3
Aug 25, 2016
1. Fixed a bug which would cause the app to show a blank page on startup for certain users.
2. Improved initial dashboard load times.
3. Ability to search for a user during alert escalation process.
4. Other minor bug fixes.
2. Improved initial dashboard load times.
3. Ability to search for a user during alert escalation process.
4. Other minor bug fixes.
1.2
Aug 23, 2016
1. Major performance improvements
2. Bug fixes
2. Bug fixes
1.0
Jun 6, 2016
J.D. Power FAQ
Click here to learn how to download J.D. Power in restricted country or region.
Check the following list to see the minimum requirements of J.D. Power.
iPhone
iPad
J.D. Power supports English
