John Deere Expert App

John Deere Expert App



Free

4.0.2for iPhone, iPad and more
5.1
5 Ratings
John Deere
Developer
30.9 MB
Size
Feb 21, 2024
Update Date
Business
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
John Deere Expert App Screenshots
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About John Deere Expert App

The John Deere Expert App™ is a Mobile Application for John Deere dealers to execute inspections & jobs developed in John Deere Expert Services™. Technicians can view their worklist, perform step-by-step jobs, easily create work orders/estimates, and recommend additional jobs to the customer.
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What's New in the Latest Version 4.0.2

Last updated on Feb 21, 2024
Old Versions
- Fix
- To check if logged in user has permission to display Create AdHoc Job button.
- Missing segments sporadically on submitting the accepted segments to current workorder.
- Disabled Done button on Task with no response value.
- Displaying close Icon on popup when user is back to online from offline.
- Unable to get out of Work Order When user toggles between Online and Offline.
- Enable photo icon even when user is not in edit mode on a completed inspection.
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Version History
4.0.2
Feb 21, 2024
- Fix
- To check if logged in user has permission to display Create AdHoc Job button.
- Missing segments sporadically on submitting the accepted segments to current workorder.
- Disabled Done button on Task with no response value.
- Displaying close Icon on popup when user is back to online from offline.
- Unable to get out of Work Order When user toggles between Online and Offline.
- Enable photo icon even when user is not in edit mode on a completed inspection.
4.0.1
Jan 17, 2024
- Fix to resolve the issue with send to existing work order
4.0.0
Jan 16, 2024
- Realm version upgraded to 11.X
- Enhance offline work order sync workflow
- Offline pop-up message
- Make segment read-only
- Actions download option
- Online sync pop-up message
- Make segment read-only in offline mode
- Downloaded label on the work order details screen
- Keep user on the same page after sync finishes
- Loading indicator when downloading a work order
- Change how often offline message appear
- Change behavior of sync later button
- Change the response type coloring on the segment details page
3.3.5
Oct 30, 2023
Fixes:
- Too much white space at the top of a Recommended Job
- Service Estimate Segment Responses are not enable after date change
- Labor only service estimate segment not passing correctly into a current WO
3.3.4
Aug 17, 2023
Enhancement
-- Super Techs Can View All Their Open Work Orders

Fixes
-- Delete Service Estimate Pop-Up Window
-- Some Android Devices Not Connecting Bluetooth
3.3.3
Jul 10, 2023
Enhancement
-- Upgrading the frontend Expert App code
-- Added a new informational Offline banner
Fixes
-- Images not successfully saving after being added into an Inspection Task
-- The Segment details page displays a blank white screen after scrolling
3.3.2
May 19, 2023
Fixes:
- 401 authorize issue
3.3.1
May 12, 2023
Fixes:
- Unable to View Saved Photos on a Completed Inspection
3.3.0
Mar 17, 2023
Fixes
- Expert App files were not passing into the Service Delivery Work Order
- European Retail Customers were not getting added into the Expert App Work Order
- German & French translations reverted back to English when the App was closed
- Service Technicians did not see the right drawer Icon on their Home Screen

Enhancements
- Upgraded Expert App code version
3.2.1
Jan 23, 2023
- Changed the Documents button to an Icon for better visibility
- Fixed an issue where Recommended Jobs sporadically dropped after being selected in an Inspection
- Added an enhancement to upload multiple saved images to an Inspection at one time
- Fixed an issue with the Not Applicable button not working in the “Steel Undercarriage Inspection – By Component” Inspection
- Updated our Expert Mobile App French translations
3.2.0
Nov 23, 2022
Defect Fix: Pop-over windows show a grayed-out background
Enhancement: Upload a saved photo into an Inspection Task or Job
Enhancement: Quick Skip Not Applicable button
Enhancement: Undercarriage Inspections ONLY - Auto-skip the Position page in the Alternate Steel Undercarriage
3.1.2
Oct 18, 2022
Undercarriage features are now available to be enabled.
Service Estimates can now be re-sent if items are changed after the initial customer response.
Updated some grammatical errors.
Photo Icon has been returned to the Inspection summary
3.1.1
Aug 31, 2022
- Fixed an issue with the App. freezing while viewing a Support Document.  

- Fixed an issue with Part descriptions not displaying in the App.
- Fixed an issue where Parts could not be added into an Ad Hoc Job.
- Fixed an issue where the App failing to Download / “Save for Offline” large checklists.
- Added a new Part number search filter in the Search Jobs Screen.
3.1.0
Jun 1, 2022
* GST/VAT information for Australia, New Zealand and South Africa Region
* Bug Fixes and Improvement
3.0.0
Apr 5, 2022
* Updates: 
- Select Images to show on Inspection Report
- New Customer Notes section on the Inspection
- Realm database upgrade for future enhancements and bug fixes

* Bug fixes:
- Users not getting prompted for the Send to WO option after Recommended jobs are accepted on a Service Estimate.  This was an intermittent issue.
- Users not getting the Service Estimate shown in the Search results after typing in the actual Service Estimate number in the Search SE screen
2.6.1
Oct 8, 2021
* Fixes various issues related to iOS 15.
2.6.0
Oct 7, 2021
* Fixed an issue where Job segments were being duplicated when they were T Completed
2.5.0
Sep 23, 2021
Updates:
* When two or more of the same Job segments are added to the current work order, they are now merged into one segment; instead of this happening upon closing or completing the work order.

Bug fixes:
* The task status is now updated to “Completed” if a response is changed on an already completed task.
* When a Job has a Regular part and an Alternate part listed the app no longer crashes or shows a white screen when tapping on the job.
2.4.0
Aug 19, 2021
Updates:

* Users now have the option to Include Parts / Labor Pricing Per Segment on the Service Estimate.
* The link name, when downloading a Work Order for offline, has changed from ‘Download’ to ‘Save for Offline’ to eliminate some confusion users had with the previous link.

Bug fixes:

* Fixed an issue where sometimes Service Delivery parts show doubled quantity and prices.
* Fixed the issue where Response Type of Multiple Choice with the same word causes both boxes to be checked.
* Fixed an issue where sometimes Accepted Jobs from an Estimate would not add to the Work Order.
* Fixed the issue while offline and tapping into a Rec Job where the Rec Job would never load.
* The performance time to sync after being offline is improved.
* Fixed an issue on iOS devices where sometimes the Take Photo option when tapped did not work. [only add to iOS build?]
2.3.2
Jun 23, 2021
* Fixed issue where region 2 users could not add customers to a Work Order or Service Estimate
2.3.1
Feb 23, 2021
• Numerous UI alignment fixes
• Fixed issue where recommended jobs were incorrectly added to General service area
• Fixed segment ordering issue when adding to current work order
• Fixed issue where quantity field was incorrectly hidden inside price breakdown dialog
2.3.0
Feb 2, 2021
• Improved performance on checklists and when downloading Work Orders.
• Service Estimate segments now have consistent ordering and are grouped by task when created for an inspection.
2.2.0
Jan 14, 2021
• Improved performance on checklists and when downloading Work Orders.
• Service Estimate segments now have consistent ordering and are grouped by task when created for an inspection.
2.1.3
Dec 22, 2020
Improvements:
• Easily add multiple of the same recommended job to a Service Estimate
• Add parts while working offline!
• Better error handling around Work Order downloads failure
Bug fixes:
• Users were getting logged out after a period of inactivity
• Show Work Orders from all locations in the technician worklist
• Machine hours entered on a Work Order or Service Estimate are now saved
• Other miscellaneous bug fixes
• Fixed crash on app start
2.1.2
Dec 20, 2020
Improvements:
• Easily add multiple of the same recommended job to a Service Estimate
• Add parts while working offline!
• Better error handling around Work Order downloads failure
Bug fixes:
• Users were getting logged out after a period of inactivity
• Show Work Orders from all locations in the technician worklist
• Machine hours entered on a Work Order or Service Estimate are now saved
• Other miscellaneous bug fixes

John Deere Expert App FAQ

Click here to learn how to download John Deere Expert App in restricted country or region.
Check the following list to see the minimum requirements of John Deere Expert App.
iPhone
Requires iOS 12.4 or later.
iPad
Requires iPadOS 12.4 or later.
iPod touch
Requires iOS 12.4 or later.
John Deere Expert App supports English

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