John Deere Expert App

Enhancement
-- Super Techs Can View All Their Open Work Orders

Fixes
-- Delete Service Estimate Pop-Up Window
-- Some Android Devices Not Connecting Bluetooth

Enhancement
-- Upgrading the frontend Expert App code
-- Added a new informational Offline banner
Fixes
-- Images not successfully saving after being added into an Inspection Task
-- The Segment details page displays a blank white screen after scrolling

Fixes:
- 401 authorize issue

Fixes:
- Unable to View Saved Photos on a Completed Inspection

Fixes
- Expert App files were not passing into the Service Delivery Work Order
- European Retail Customers were not getting added into the Expert App Work Order
- German & French translations reverted back to English when the App was closed
- Service Technicians did not see the right drawer Icon on their Home Screen

Enhancements
- Upgraded Expert App code version

- Changed the Documents button to an Icon for better visibility
- Fixed an issue where Recommended Jobs sporadically dropped after being selected in an Inspection
- Added an enhancement to upload multiple saved images to an Inspection at one time
- Fixed an issue with the Not Applicable button not working in the “Steel Undercarriage Inspection – By Component” Inspection
- Updated our Expert Mobile App French translations

Defect Fix: Pop-over windows show a grayed-out background
Enhancement: Upload a saved photo into an Inspection Task or Job
Enhancement: Quick Skip Not Applicable button
Enhancement: Undercarriage Inspections ONLY - Auto-skip the Position page in the Alternate Steel Undercarriage

Undercarriage features are now available to be enabled.
Service Estimates can now be re-sent if items are changed after the initial customer response.
Updated some grammatical errors.
Photo Icon has been returned to the Inspection summary

- Fixed an issue with the App. freezing while viewing a Support Document.  

- Fixed an issue with Part descriptions not displaying in the App.
- Fixed an issue where Parts could not be added into an Ad Hoc Job.
- Fixed an issue where the App failing to Download / “Save for Offline” large checklists.
- Added a new Part number search filter in the Search Jobs Screen.

* GST/VAT information for Australia, New Zealand and South Africa Region
* Bug Fixes and Improvement

* Updates: 
- Select Images to show on Inspection Report
- New Customer Notes section on the Inspection
- Realm database upgrade for future enhancements and bug fixes

* Bug fixes:
- Users not getting prompted for the Send to WO option after Recommended jobs are accepted on a Service Estimate.  This was an intermittent issue.
- Users not getting the Service Estimate shown in the Search results after typing in the actual Service Estimate number in the Search SE screen

* Fixes various issues related to iOS 15.

* Fixed an issue where Job segments were being duplicated when they were T Completed

Updates:
* When two or more of the same Job segments are added to the current work order, they are now merged into one segment; instead of this happening upon closing or completing the work order.

Bug fixes:
* The task status is now updated to “Completed” if a response is changed on an already completed task.
* When a Job has a Regular part and an Alternate part listed the app no longer crashes or shows a white screen when tapping on the job.

Updates:

* Users now have the option to Include Parts / Labor Pricing Per Segment on the Service Estimate.
* The link name, when downloading a Work Order for offline, has changed from ‘Download’ to ‘Save for Offline’ to eliminate some confusion users had with the previous link.

Bug fixes:

* Fixed an issue where sometimes Service Delivery parts show doubled quantity and prices.
* Fixed the issue where Response Type of Multiple Choice with the same word causes both boxes to be checked.
* Fixed an issue where sometimes Accepted Jobs from an Estimate would not add to the Work Order.
* Fixed the issue while offline and tapping into a Rec Job where the Rec Job would never load.
* The performance time to sync after being offline is improved.
* Fixed an issue on iOS devices where sometimes the Take Photo option when tapped did not work. [only add to iOS build?]

* Fixed issue where region 2 users could not add customers to a Work Order or Service Estimate

• Numerous UI alignment fixes
• Fixed issue where recommended jobs were incorrectly added to General service area
• Fixed segment ordering issue when adding to current work order
• Fixed issue where quantity field was incorrectly hidden inside price breakdown dialog

• Improved performance on checklists and when downloading Work Orders.
• Service Estimate segments now have consistent ordering and are grouped by task when created for an inspection.

• Improved performance on checklists and when downloading Work Orders.
• Service Estimate segments now have consistent ordering and are grouped by task when created for an inspection.

Improvements:
• Easily add multiple of the same recommended job to a Service Estimate
• Add parts while working offline!
• Better error handling around Work Order downloads failure
Bug fixes:
• Users were getting logged out after a period of inactivity
• Show Work Orders from all locations in the technician worklist
• Machine hours entered on a Work Order or Service Estimate are now saved
• Other miscellaneous bug fixes
• Fixed crash on app start

Improvements:
• Easily add multiple of the same recommended job to a Service Estimate
• Add parts while working offline!
• Better error handling around Work Order downloads failure
Bug fixes:
• Users were getting logged out after a period of inactivity
• Show Work Orders from all locations in the technician worklist
• Machine hours entered on a Work Order or Service Estimate are now saved
• Other miscellaneous bug fixes

• Consume new dealership preferences from Expert Services
• Images and notes added to email reports
• You can now download Work Orders that have already been started
• Various bug fixes

New Features:
• Offline Mode is here! You can now download and execute jobs while in the field
• Login flow has been revamped to improve security and let you stay logged in for longer periods of time

Performance:
• Eliminated lag when viewing a Service Estimate
• Adding recommended jobs to a Work Order is faster
• Improved battery life
• Reduced network usage
• General performance improvements

Bug Fixes:
• Occasional crash when launching app
• Crash when assigning tech to a Work Order

• Fix intermittent startup crash

• Fixed bug preventing service estimate segments from being accepted
• Fixed bug where certain check-ins would not show up in the search
• Fixed bug around entering a serial number
• Fixed bug preventing service managers from seeing the service manager home screen
• Added support for program pricing
• Various performance improvements