Maven Business
Manage conversations on the go
Free
2.1.6for iPhone, iPod touch
Age Rating
Maven Business Screenshots
About Maven Business
Maven Business is our free companion app that allows you to manage all of your Maven WebChat conversations on the go.
Maven WebChat is LivePerson's new conversational AI platform for Shopify. Businesses can now integrate live chat onto their website to help improve their customer's experience and boost sales, through powerful conversational AI automations.
Using Maven Business you can:
Speak with your customers whenever, wherever you are
Review all chatbot activity within each conversation
Receive push notifications for new messages, even when the app is closed
Real Conversations in Real-Time
Customers can contact businesses through our free live chat window. You can ensure their needs are met without any unnecessary delays before they decide to shop elsewhere by directly engaging with customers.
Easy to Install
We designed Maven WebChat to be simple to join and use directly on your website. No developers are needed to assist, and in a few simple steps, the chat window will be up and running.
Automated Customer Care
Coming soon, our AI-powered WebChat can handle all the most common service issues that are time-sensitive. Your support team will focus on the complicated and escalated problems that need additional attention.
Why Maven WebChat?
We have created a live chat experience that mitigates any hassle for customers looking to have their questions answered in a limited amount of time. Maven WebChat is the perfect support network for business owners, as we continue to develop automations from checking order statuses to shipping policies, dealing with cancellations and refunds, updating personal information, and providing customer feedback ratings.
Customers are empowered to stop wasting time on hold or navigating aimlessly for products and solutions to issues. With Maven WebChat, customers message with their favorite businesses which can make the difference between a sale or a lost opportunity.
Maven WebChat is LivePerson's new conversational AI platform for Shopify. Businesses can now integrate live chat onto their website to help improve their customer's experience and boost sales, through powerful conversational AI automations.
Using Maven Business you can:
Speak with your customers whenever, wherever you are
Review all chatbot activity within each conversation
Receive push notifications for new messages, even when the app is closed
Real Conversations in Real-Time
Customers can contact businesses through our free live chat window. You can ensure their needs are met without any unnecessary delays before they decide to shop elsewhere by directly engaging with customers.
Easy to Install
We designed Maven WebChat to be simple to join and use directly on your website. No developers are needed to assist, and in a few simple steps, the chat window will be up and running.
Automated Customer Care
Coming soon, our AI-powered WebChat can handle all the most common service issues that are time-sensitive. Your support team will focus on the complicated and escalated problems that need additional attention.
Why Maven WebChat?
We have created a live chat experience that mitigates any hassle for customers looking to have their questions answered in a limited amount of time. Maven WebChat is the perfect support network for business owners, as we continue to develop automations from checking order statuses to shipping policies, dealing with cancellations and refunds, updating personal information, and providing customer feedback ratings.
Customers are empowered to stop wasting time on hold or navigating aimlessly for products and solutions to issues. With Maven WebChat, customers message with their favorite businesses which can make the difference between a sale or a lost opportunity.
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What's New in the Latest Version 2.1.6
Last updated on Jan 31, 2023
Old Versions
We've added new chat filters to help manage messages received while you're away and return request conversations. The consumer panel has been enhanced to include consumer journey (page view history).
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Version History
2.1.6
Jan 31, 2023
We've added new chat filters to help manage messages received while you're away and return request conversations. The consumer panel has been enhanced to include consumer journey (page view history).
2.1.4
Nov 3, 2022
What's New
Maven Business now highlights conversations that originate from Facebook and Instagram.
Maven Business now highlights conversations that originate from Facebook and Instagram.
2.1.3
Oct 18, 2022
What's New
We've added Consumer Panel so you can see relevant information while chatting with consumers.
We've added Consumer Panel so you can see relevant information while chatting with consumers.
2.1.2
Sep 26, 2022
What's New
We've added analytics so you can see how Maven impacts your business.
We've added analytics so you can see how Maven impacts your business.
2.1.1
Sep 20, 2022
We've made performance and stability improvements.
2.1.0
Sep 13, 2022
We've added a new way to search through all your existing customer conversations.
2.0.2
Aug 17, 2022
We’ve update Maven Business to help manage all of your Maven WebChat conversations on the go.
2.0.1
Aug 15, 2022
We’ve update Maven Business to help manage all of your Maven WebChat conversations on the go.
1.3.48
May 2, 2022
We've added support for account deletion and campaign activation changes, along with bug fixes and improved performance.
1.3.47
Apr 15, 2022
Bug fixes and performance improvements
1.3.46
Feb 22, 2022
Bug fixes and performance improvements
1.3.45
Jan 27, 2022
We've added new metrics, so you will have better insights into how your business is growing with Maven.
1.3.44
Jan 12, 2022
We've added new metrics, so you will have better insights into how your business is growing with Maven.
1.3.43
Dec 7, 2021
We've added new metrics, so you will have better insights into how your business is growing with Maven.
1.3.42
Nov 24, 2021
We've added new metrics, so you will have better insights into how your business is growing with Maven.
1.3.41
Nov 1, 2021
We've added new metrics, so you will have better insights into how your business is growing with Maven.
1.3.40
Oct 20, 2021
We've added new metrics, so you will have better insights into how your business is growing with Maven.
1.3.39
Sep 27, 2021
We've added segments to our broadcast feature so you can better engage different groups of customers. When you are done chatting, you can now clean up your chat lists by closing conversations.
1.3.38
Sep 20, 2021
We've added segments to our broadcast feature so you can better engage different groups of customers. When you are done chatting, you can now clean up your chat lists by closing conversations.
1.3.37
Sep 15, 2021
We've added segments to our broadcast feature so you can better engage different groups of customers. When you are done chatting, you can now clean up your chat lists by closing conversations.
1.3.26
Aug 10, 2021
Maven's made it easier to connect and engage with your customers. You can now share videos directly with individual customers. Additionally, you can now quickly view how customers see your product catalog.
1.3.23
Jul 16, 2021
Maven has enhanced your experience when chatting with one of your amazing customers.
1.3.20
Jul 4, 2021
Maven's made a few improvements to optimize the quality of your experience.
1.3.15
Jun 21, 2021
Now you can include a video when you message all your customers using broadcast.
1.3.11
Jun 13, 2021
Maven made it easier to get started by improving in-app onboarding. We’ve also added the ability for you to save any images sent in chat to your camera roll.
Maven Business FAQ
Click here to learn how to download Maven Business in restricted country or region.
Check the following list to see the minimum requirements of Maven Business.
iPhone
Requires iOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Maven Business supports English
