Fronius Solar.SOS
Fronius Customer Support Tool
Free
2.8.0for iPhone, iPod touch
2.9
2 Ratings
Fronius International GmbH
Developer
24.2 MB
Size
Jun 13, 2024
Update Date
Utilities
Category
4+
Age Rating
Age Rating
Fronius Solar.SOS Screenshots
About Fronius Solar.SOS
Fronius Solar.SOS is a self-service solution for all technical queries. This is a business application that installers can use to initiate the service process online directly at the system location - quite simply with the serial number of the inverter or a state code.
In the space of a few clicks, Solar.SOS supports installers with troubleshooting and ordering replacement parts. The big advantage is that with this app installers can resolve technical problems themselves at any time.
Attention - this app is purely a solution for installers (B2B).
Features:
- Manage multiple accounts, all from a single account
- All orders at a glance (case overview)
- Rapid ordering of replacement parts
- Check the status of orders with ease
- Messaging function with technical support (case messages)
- Push notifications, e.g. information on current order status
- Access to all relevant Installation Instructions and Operating Instructions (YouTube, etc.)
In the space of a few clicks, Solar.SOS supports installers with troubleshooting and ordering replacement parts. The big advantage is that with this app installers can resolve technical problems themselves at any time.
Attention - this app is purely a solution for installers (B2B).
Features:
- Manage multiple accounts, all from a single account
- All orders at a glance (case overview)
- Rapid ordering of replacement parts
- Check the status of orders with ease
- Messaging function with technical support (case messages)
- Push notifications, e.g. information on current order status
- Access to all relevant Installation Instructions and Operating Instructions (YouTube, etc.)
Show More
What's New in the Latest Version 2.8.0
Last updated on Jun 13, 2024
Old Versions
This version includes new features that contribute to a better use of the tool, as well as improvements that fix crashes.
Show More
Version History
2.8.0
Jun 13, 2024
This version includes new features that contribute to a better use of the tool, as well as improvements that fix crashes.
2.7.0
May 21, 2024
This version includes new features that contribute to a better use of the tool, as well as improvements that fix crashes.
2.6.0
Nov 28, 2023
This version includes new features that contribute to a better use of the tool, as well as improvements that fix crashes.
2.5.0
Jul 5, 2023
This version includes new features that contribute to a better use of the tool, as well as improvements that fix crashes.
2.4.2
May 30, 2023
This version includes improvements that fix crashes and shorten loading times of features.
2.4.1
Apr 27, 2023
This version includes the following new features:
- The ability to submit multiple serial numbers in one case.
- A news area that informs users about current topics.
- In addition, this version includes improvements that fix crashes and shorten loading times of features
- The ability to submit multiple serial numbers in one case.
- A news area that informs users about current topics.
- In addition, this version includes improvements that fix crashes and shorten loading times of features
2.4.0
Apr 26, 2023
This version includes the following new features:
- The ability to submit multiple serial numbers in one case.
- A news area that informs users about current topics.
- In addition, this version includes improvements that fix crashes and shorten loading times of features
- The ability to submit multiple serial numbers in one case.
- A news area that informs users about current topics.
- In addition, this version includes improvements that fix crashes and shorten loading times of features
2.3.0
Jan 16, 2023
This version includes the following new features:
- Improvement of the "Manuals" feature.
- In addition, this version includes improvements that fix crashes and shorten loading times of features
- Improvement of the "Manuals" feature.
- In addition, this version includes improvements that fix crashes and shorten loading times of features
2.1.2
Dec 13, 2022
This version includes minor bug fixes. Thanks for using Solar.SOS
2.1.1
Nov 16, 2022
This version includes the following new features:
- Offline availability of troubleshooting.
- Offline availability of case creation.
- Digital registration process for Australia, Canada, Italy and UK.
- Possibility to create a service order from an existing case.
- Possibility to close an existing Service Order.
- In addition, this version includes improvements that fix crashes and reduce feature load times.
- Offline availability of troubleshooting.
- Offline availability of case creation.
- Digital registration process for Australia, Canada, Italy and UK.
- Possibility to create a service order from an existing case.
- Possibility to close an existing Service Order.
- In addition, this version includes improvements that fix crashes and reduce feature load times.
2.0.7
Jul 14, 2022
This version includes improvements that fix crashes and shorten loading times of features.
2.0.3
May 17, 2021
This version includes minor bug fixes. Thanks for using Solar.SOS.
1.0.1
Feb 18, 2021
This version includes minor bug fixes. Thanks for using Solar.SOS.
1.0
Nov 25, 2020
Fronius Solar.SOS FAQ
Click here to learn how to download Fronius Solar.SOS in restricted country or region.
Check the following list to see the minimum requirements of Fronius Solar.SOS.
iPhone
Requires iOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
Fronius Solar.SOS supports English, Czech, Dutch, French, German, Hungarian, Italian, Polish, Portuguese, Russian, Spanish
