Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

SymphonyAI Summit Screenshots

iPad

iPhone

About SymphonyAI Summit

SymphonyAI Summit Mobile App enables the organizations to deliver the right digital experience to the employees from anywhere!

By leveraging on this mobile app, you can:
• Easily find answers to your questions
• Quickly report your issues
• Request for new services
• View the status of your tickets & provide additional information instantaneously
• Cancel your ticket if it is already resolved
• Escalate if you need faster response
• Provide feedback on the resolved tickets
• View your allocated assets & report issues
• Approve the Service Requests on the go!

SymphonyAI Summit Mobile App, powered by SymphonyAI Summit, comes with a configurable widget based Self Service Portal that instantly provides details on your issues, service requests, knowledge articles & assets along with easy options to log issues/ requests.

Supported Language(s): English

Note: This app requires SymphonyAI Summit Denali HF02 instance or later.

What's New in the Latest Version 1.9.0

Last updated on Jan 31, 2024

Old Versions

Introducing Survey in Mobile App.

Version History

1.9.0

Jan 31, 2024

Introducing Survey in Mobile App.

1.8.0

Nov 7, 2023

• Mobile Version Update Alerts.
• Domain Name Based Login.

1.7.2

Oct 10, 2023

Fixed session timeout issue.

1.7.1

Aug 22, 2023

OTP/mPIN based user authentication.

1.6.5

Jul 5, 2023

Fixed issues in Log Service Request page.

1.6.4

May 11, 2023

• Fixed issues in Log Incident and Service Request pages.
• Requires iOS 14.0 or later

1.6.3

Mar 10, 2023

Fixed issues in Log Incident, My Service Request and Approve Service Request pages.

1.6.2

Jan 4, 2023

• Fixed issue in Incident and Service Request detail page.
• Changed App name.

1.6.1

Dec 2, 2022

Changed the App Icon, Name and Logo.

1.6.0

Nov 22, 2022

• Reverification feature in Log Service Request and Approve Service Request
• Incident Rules based on Customer
• View other Caller Incidents and Service Requests
• Category Routing based on Customer
• Notify Standard Change Record to CAB Members

1.5.2

Sep 28, 2022

Fixed issues in the Log New Incident page.

1.5.1

Aug 1, 2022

Fixed HTML tag issue in Description, Solution and Remarks field.

1.5.0

Apr 26, 2022

Approve Change Records.

1.4.1

Jan 27, 2022

Fixed Approve Service Request forward option issue.