ASKQ
Gestione di Ticketing
Free
1.2.1for iPhone, iPad and more
Age Rating
ASKQ Screenshots
About ASKQ
This mobile version intended for the field technician allows him to manage his requests for intervention in agenda or list mode.
It can also manage appointments directly by moving them to the integrated calendar without losing sight of the contractual SLA.
Spare parts can be ordered, keep track of the used spare parts, see the availability of the parts in its stock, in that of other colleagues or in the depot.
It can also track the counters, visits made, solution codes and attach photos of the intervention document signed by the customer.
It can also manage appointments directly by moving them to the integrated calendar without losing sight of the contractual SLA.
Spare parts can be ordered, keep track of the used spare parts, see the availability of the parts in its stock, in that of other colleagues or in the depot.
It can also track the counters, visits made, solution codes and attach photos of the intervention document signed by the customer.
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What's New in the Latest Version 1.2.1
Last updated on Nov 2, 2020
Old Versions
- you can now scan QR and barcodes
- you can now search for a ticket offline
- you can now search for a ticket offline
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Version History
1.2.1
Nov 2, 2020
- you can now scan QR and barcodes
- you can now search for a ticket offline
- you can now search for a ticket offline
1.2
Oct 29, 2020
- you can now scan QR and barcodes
- you can now search for a ticket offline
- you can now search for a ticket offline
1.1
Jun 12, 2020
new features have been implemented since build 42 including:
- ticket list with the possibility to choose customized views
- possibility of using spare parts in colleagues' kits
- attach documents on the device, as well as scan from the camera
- direct call to the customer's number
- ticket list with the possibility to choose customized views
- possibility of using spare parts in colleagues' kits
- attach documents on the device, as well as scan from the camera
- direct call to the customer's number
1.0
Apr 22, 2018
ASKQ FAQ
Click here to learn how to download ASKQ in restricted country or region.
Check the following list to see the minimum requirements of ASKQ.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
ASKQ supports English