BMC Mobility ITSM Incidents

Free

8.1.03for iPhone, iPad

BMC Software, Inc

Developer

Aug 4, 2015

Update Date

Business

Category

App Store

Age Rating

Apps in this category do not contain restricted content.

Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

BMC Mobility ITSM Incidents Screenshots

iPad

iPhone

About BMC Mobility ITSM Incidents

The new BMC Mobility ITSM Incidents for Incident Management app provides a glimpse into the benefits of user-centric ITSM. Mobile technicians, for example, are 30 percent more productive when they don't need to return to their desks to manage trouble tickets. Managers make smarter decisions with real-time data at their fingertips. And customers’ satisfaction with IT jump when issues are resolved faster.

This app is for use by BMC customers interested in getting a better understanding of BMC Mobility ITSM Incidents. It is designed to be used with the BMC hosted mobility server, and should specifically not be used with a customer’s own hosted mobility server.

BMC Mobility ITSM Incidents allows end user to:
·View a list of Incident tickets assigned to them or one of their support groups
·View, Edit and add worklogs to Incidents
·Reassign Incidents
·Change Incident Status
·Change Incident Priority
·Create Incidents.
·Filter Incidents List.

To test drive the app:
1. Download BMC Mobility for Incident Management
2. Enter try.onbmc.com as the host name
3. Enter 8080 as the port
4. Login with: Allen/password