Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

LiveEngage Capturas de tela

iPad

iPhone

About LiveEngage

The LiveEngage mobile app provides real time messaging between you and your consumers anytime and from any location.

Don't be chained to your desk - take your engagements on the go and never miss an opportunity to create a meaningful connection.

Key features:
• Connect using real time messaging with your consumers
• Receive push notifications whenever your consumers request to connect with you
• View and manage your assigned agents conversations
• Control your availability, as new connections might come at any time!
• A seamless match to your LiveEngage web platform

***The app is currently available through an early access program. Contact your account manager for more information***

Novidades da Última Versão 2.4.3

Last updated on Mar 20, 2020

Versões Antigas

The app in now open for all LP accounts with messaging operation (GA)

Version History

2.4.3

Mar 20, 2020

The app in now open for all LP accounts with messaging operation (GA)

2.4.2

Jan 2, 2020

Resolved the issue that in some conversations, previous messages (history messages) were not showed in the transcript.

2.4.1

Dec 10, 2019

The new app version includes:
1. Support for sending and viewing secure forms (for accounts that were configured with secure forms)
2. Support viewing conversations which are not assigned to a skill
3. Resolve iOS13 UI issues
4. Resolve login issue for iPhone SE (4” screen)
5. Additional usability and stability improvements

2.4.0

Nov 15, 2019

2.3.0

Sep 20, 2019

This version includes two highly anticipated features to the app:
1. Photo sharing - Consumers and Agents can now share photos*
2. Transfer to skill - Agents can transfer conversations to a different skill

In addition
- Push notifications process was improved
- Additional bugs were resolved

* The photo sharing is available according to each channel capabilities (there is a current limitation with ability for agent to send photos to Apple Business Chat)

2.1.1

Aug 23, 2019

Bugs fix and general improvements

2.1.0

Jul 18, 2019

Feedback Report