BT Cloud Work

BT Cloud Work


Download the BT Cloud Work app


Free

24.1.20for iPhone, iPad and more
9.9
1 Ratings
British Telecommunications plc
Developer
296.3 MB
Size
Mar 25, 2024
Update Date
Business
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
BT Cloud Work Screenshots
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About BT Cloud Work

Download the BT Cloud Work app — the essential application for your BT Cloud Work service. Manage your phone system directly from your smartphone and handle your business calls, voicemails and faxes, messages, video meetings, anywhere.
If you need any support please contact our service desk on 0800 389 0321.

Use the BT Cloud Work app on your smartphone to:
- Show your BT Cloud Work business number as your Caller ID when making calls.
- Make VoIP calls over Wi-fi / 3G / 4G / 5G
- Use the BT Cloud Work RingOut feature to continue making calls with business caller ID using your mobile network
- Switch an active call to your mobile if you’re walking away from your desk
- Keep all your business voicemails and faxes separate from your personal messages.
- See who left a message, forward messages, and tap to return calls with Visual Voicemail.
- Send and receive faxes, by accessing photos, email attachments, and cloud storage such as Dropbox & Google Drive
- View call time, date, and duration, and return calls directly from your BT Cloud Work call logs.
- Get notifications of incoming messages.
- Access your company extensions as a contact group.
- Conferencing feature with unlimited conference calling for up to 1000 participants per conference*
- Host and participate in HD video conferencing meetings*
- Collaborate with colleagues; send and receive messages and files
BT Cloud Work - a cloud-based business phone system that delivers:
- Local, Free Phone and Non Geographic numbers
- Auto-receptionist
- Multiple extensions
- Advanced call management and answering rules
- Multiple voicemail boxes
- Visual voicemail
- Internet fax
- Music on hold
- Custom greetings
- Call screening
- Call queues
- Dial-by-name directory
- Conferencing*
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What's New in the Latest Version 24.1.20

Last updated on Mar 25, 2024
Old Versions
Use reminders to help you revisit specific messages or tasks. Set a time to get reminded, and you'll get a notification to jog your memory about the message. You can now filter contacts search results by department. Just tap the filter icon to quickly zero in on a more targeted list. Our emoji library just got a lot bigger. We've added more emojis to liven up your conversations. Share your mood or sprinkle some fun into your chats with new faces, gestures, objects, and more. An extra layer of security with end-to-end encryption for all your desktop, mobile, and web browser calls. Set specific ringtones for each of your phone numbers. You can also set specific ringtones for internal and queued calls. We’ve added Spanish and German options for live transcription. Selecting the language you're speaking allows the app to accurately transcribe your meeting.
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Version History
24.1.20
Mar 25, 2024
Use reminders to help you revisit specific messages or tasks. Set a time to get reminded, and you'll get a notification to jog your memory about the message. You can now filter contacts search results by department. Just tap the filter icon to quickly zero in on a more targeted list. Our emoji library just got a lot bigger. We've added more emojis to liven up your conversations. Share your mood or sprinkle some fun into your chats with new faces, gestures, objects, and more. An extra layer of security with end-to-end encryption for all your desktop, mobile, and web browser calls. Set specific ringtones for each of your phone numbers. You can also set specific ringtones for internal and queued calls. We’ve added Spanish and German options for live transcription. Selecting the language you're speaking allows the app to accurately transcribe your meeting.
iOS version 23.4.20
Dec 11, 2023
Access multiple accounts by switching accounts within the app.
Quicker access to popular in-call features with a 3-row action button layout.
Grouped messages sent around the same time.
Background noise reduction automatically adjusts to the ideal level based on your environment and your computer performance.
Notifications if you’re causing an echo, so you can mute yourself or fix the issue.
Moderators can broadcast messages to and get messages from attendees in any room.
iOS version 23.3.20
Sep 18, 2023
Duplicate an existing team, update the name, members, and settings as needed, and you're ready to go.
Report spammers when you block calls and help us improve everyone’s experience. You’ll be able to unblock callers you reported as spam.
Sync your Microsoft 365 or Google shared directory contacts and add them to your company directory.
Slow down or speed up meeting recordings when you play them back.
Transcript and notes are now in the same panel, so it's easier to switch. (Tablets only).
Rotate your iPhone Pro Max, or similar device, horizontally to see more of the app at once.
iOS version 23.2.20
Jun 8, 2023
Get more done with split window view for iPad - Now you can work with two windows side-by-side on iPads. Whether you're responding to messages, checking your schedule, or reviewing calls, split window view makes it easier to get things done.
Phone mic volume meter - Get the sound right: calibrate your voice by glancing at our new microphone volume meter during your call.
iOS version 23.1.20
Mar 22, 2023
Caller ID display - When you receive a call, now you can see which number the caller dialled to reach you.
Swipe left to call, delete, and more.
iOS version 22.4.20
Dec 14, 2022
Work distraction-free by muting notifications for low-priority conversations.
If your company uses Exchange, you can now sync meetings between RingCentral and your calendar.
It's now simpler to understand your network connection performance while using the app.
When a message has been changed, an Edited tag will appear next to the message.
As an admin, you can hide the option for users to create teams or convert group messages into teams to align with your organization's policies.
Catch up on your missed meetings on the go. Access and play your recorded calls right in the app.
iOS version 22.3.21
Sep 13, 2022
Clear cached data to reduce the amount of storage the app uses.
Upload your own custom fax cover page or choose from our many templates.
Turn on End-to-end encryption from the meeting info window.
Want to modify your notifications? Or select a new virtual background? Use the search bar on the Message tab to look for any setting you want to change.
Catch up on your missed meetings on the go. Access and play your recorded calls right in the app.
22.2.20
Jun 17, 2022
Use emojis and reactions to let others know how you feel and to give feedback in meetings.
Start typing a name or number to instantly search and call your contact.
Continue to view your meetings in a smaller window while multitasking on other apps on your mobile device.
To prevent accidentally calling large teams, video calls can't be made to teams over a certain size.
Making calls from the Phone tab is easier with the dial pad now on the top menu.
Auto-detect and minimize sharp noises during video meetings.
Phone settings are now consistent across mobile and desktop, making it easier to find the settings you want to change.
iOS version 22.1.20
Mar 15, 2022
Call handling and voicemail settings - Set up call handling and voicemail to customize how your calls are answered.
Dynamic End-to-end encryption - Keep your meeting secure by turning on End-to-end encryption at any time during your meeting.
Team mentions - Refer your co-workers to the right team by using the @ or # to directly link a team in conversations.
Attach videos on mobile - Attach videos from your camera roll to messages and tasks.
iOS version 21.4.20
Dec 2, 2021
Navigation redesign-
New look and layout makes it easier to navigate through your Settings and tabs.
Share camera view-
Easily share your camera view in your meetings.
View participant profile-
Quickly see a participant's profile information by clicking on their video.
Personal meeting name-
Create a customized Personal meeting name that makes it easier to share and join meetings.
Breakout Rooms-
As a meeting host, you can split participants into separate sessions to facilitate collaboration in smaller groups.
Switch meeting device-
Instantly transfer a meeting from your mobile device to a Room, making it easy to go from on-the-move to the office.
Power saving mode-
The app will automatically adjust meeting video quality or pause the video to save battery consumption when your phone is in low power mode.
Pause automatic call recordings-
Pause and resume an automatic call recording while on an active call by clicking "Pause/Resume recording".
iOS version 21.3.20
Sep 9, 2021
Microsoft Global Address List (GAL) and Google Directory contacts integration
Virtual video background support
Team huddle to get together for impromptu informal meetings that are not scheduled and notify everyone in the team.
Forward messages and attachments to any conversation of your choice.
Support Relay UK calling so that users in the UK can now call numbers with 18002 prefix to connect to Relay UK service.
21.2.30
Jun 23, 2021
Private chat from participant tile; Easily start a private chat with someone by just tapping on their video.
Improved meeting scheduling flow; Create a calendar invite and include your meeting details all from within the app.
End meeting confirmation; You'll now be prompted twice to confirm you want to end a meeting for everyone in attendance.
Pin participant; Pin any participant in a video meeting to put their video in focus even if they aren't the person speaking.
Meeting invite improvement; Now there's a more straightforward way to invite your contacts to a meeting or send an invite link.
Downstream connection details; View your downstream connection details in your meeting window.
Resource center; Discover new features and helpful articles conveniently in one place.
Waiting Room settings; Admin settings for waiting rooms are respected in the schedule screen.
21.1.21
Apr 22, 2021
Customized tabs; Get quick access to your most used items by reordering tabs.
Meeting preview widget; View and join upcoming meetings from your home screen using the RingCentral widget.
Hide call logs; Hide phone and video call logs from native phone call log.
Personal Meeting ID in Video; Easily start video meetings with your Personal Meeting ID, and share meeting info from the video tab.
Presence indicator; New status displays when you are "on a call" or "in a meeting."
Reorganized settings; Settings are now grouped together under a new subsection.
Warning before deleting files; Show a confirmation dialog before deleting a shared file from all conversations.
Reset password in app; Conveniently reset your password in the app.
Show message history; When composing a new message to a contact, the conversation history appears to provide context.
20.4
Jan 19, 2021
Call Park indicator
Improved and reorganised app settings
Google and Microsoft Outlook Calendar integrations
Automate calendar presence
Pick up unavailable teammate's call
React with emojis
20.3.25
Oct 19, 2020
Optimised for iOS14
20.3
Sep 21, 2020
Feature and Security updates
20.2.30
Jun 29, 2020
Message post actions
Quickly respond with a single tap to messages with Like, Quote, Edit and more.

Offline reading
Read through conversations offline, and pick up seamlessly when back online.

Emergency address
Easily update emergency addresses for any assigned physical phones.

Internal message support
Send messages to call queues and other extensions that cannot receive SMS texts.

Call back using preferred number
Choose which Caller ID to use when returning calls from your call log.
20.1.30
Apr 17, 2020
What's New

· Message, Calling, and Meeting all in one App
· Warm Transfer Call: Ask another party before transfer call
· Multi-way Calling: Add another call into current call
· Ad Hoc Conferencing: Add additional participants an existing call
· Custom Ringtone: Select a ringtone for the app instead of the default one
· Use Siri to make outbound calls (iOS)
· Use Siri send text messages (iOS)
· File sharing and Glip
19.3.2 (51.19.32.3)
Oct 25, 2019
Optimized for iOS 13
19.2
Jun 21, 2019
•Accessibility support
•New BT design color
•Configurable Call Queue Display
11.0.0.5.228
Mar 14, 2019
Support for Enterprise Dial Plan (on demand feature)
Support for BT Cloud Phone united login
10.3
Dec 7, 2018
· iOS 12 compatibility
· Deprecate support for iOS 9
10.2.2
Oct 30, 2018
Compatibility updates to suit the release of the iPhone XR.
10.2.0
Sep 17, 2018
High availability improvements and bug fixes.
10.1.0
May 21, 2018
10.1.0 has bug fixes and OS optimisation

· Sync Caller ID: Sync your outbound caller ID settings with your online account settings
· Deprecate Support for Apple Watch App

BT Cloud Work FAQ

Click here to learn how to download BT Cloud Work in restricted country or region.
Check the following list to see the minimum requirements of BT Cloud Work.
iPhone
Requires iOS 14.0 or later.
iPad
Requires iPadOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
BT Cloud Work supports English, Dutch, Finnish, French, German, Italian, Japanese, Korean, Portuguese, Simplified Chinese, Spanish, Traditional Chinese

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