ConnectMe Agent Video Chat
Video Chat Desktop Control
FreeOffers In-App Purchases
1.21for iPhone, iPad and more
Age Rating
ConnectMe Agent Video Chat Screenshots
About ConnectMe Agent Video Chat
2ConnectMe provides all the advanced digital tools to perform online services
- video, voice, chat, screen sharing, co-browse,
- remote control customer keyboard mouse,
- new customer contact channel for instant anonymous chat,
- customer payment charging scheme based on chat duration,
- white label branding builds your own chat app with your business name on your finger tips.
- NO CODE / LOW CODE platform to build chat app solution for all businesses.
The most effective chats with voice, video & screen share
2ConnectMe supports agent and visitor having text, voice, video and screen share simultaneously. Communications have never been such convenient before.
Remote control of customer keyboard mouse during live chat
With “ConnectMe Customer” app in Apple Mac App store gets installed on customer desktop, you can even control remote customer keyboard mouse while you are having video, voice and screen sharing chats.
New Business from hidden identity anonymous chat
Public anonymous users can reach you instantly through a Contact Form with URL. Your identity is hidden and the anonymous never knows who will answer his chat.
Never miss client payment with Timer duration based charges scheme for online service provision
Automatic Charges method is specifically designed for agent to provide service provision with charges. It lets 2ConnectMe to determine the final charges according to the actual duration of the chats. It relieves the burden of agent from issuing invoices to clients.
Solved common issue in failure to charge customers at the end of online service
You have spent a lot of time in performing your service online. The customer may suddenly go offline and quit from your website or your app. All your efforts having been spent earns NOTHING.
2ConnectMe ensure you would get paid from customers.
- Credit card pre-validation prior to connecting customer to your chat room.
- Automatic charging credit card when customer does not get online again after timeout period.
White label builds your own brand and establish customer trust on your business
Replaces almost all “2ConnectMe” brand in the app user interface by your own brand and works under your custom domain.
Live Chat app solution for all business
2ConnectMe provides a NO CODE / LOW CODE platform to any business to build chat app solution. We build out of box solution / effortless integration to different website platform such as WordPress / Shopify or any other normal HTML pages.
Promised the most efficient contact center operation
2ConnectMe guarantees your contact center will become the most efficient one and the least effort to build.
- Out of box contact form with prebuilt fully customisable contact form.
- essential functions such as skillset based agent chat distribution, last connected agent.
- free you from office hour settings of each agent by means of automatic forward customer chats to emails whenever agents are engaged.
- detail agent online activities monitoring.
- support agent works in normal browsers or App from Apple Store.
InApp Purchase Subscription
BASIC Membership (1 Month, 3 Months, 6 Months, 1 Year - Auto-renewal)
- Unlimited multiple chat rooms.
InApp Purchase for Growing Business
- Consumable 500 connected chats with expiry date of 1 year.
Payment Term
Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.
Terms of use
https://www.2connectme.com/index.php/terms-of-use-ios-app/
- video, voice, chat, screen sharing, co-browse,
- remote control customer keyboard mouse,
- new customer contact channel for instant anonymous chat,
- customer payment charging scheme based on chat duration,
- white label branding builds your own chat app with your business name on your finger tips.
- NO CODE / LOW CODE platform to build chat app solution for all businesses.
The most effective chats with voice, video & screen share
2ConnectMe supports agent and visitor having text, voice, video and screen share simultaneously. Communications have never been such convenient before.
Remote control of customer keyboard mouse during live chat
With “ConnectMe Customer” app in Apple Mac App store gets installed on customer desktop, you can even control remote customer keyboard mouse while you are having video, voice and screen sharing chats.
New Business from hidden identity anonymous chat
Public anonymous users can reach you instantly through a Contact Form with URL. Your identity is hidden and the anonymous never knows who will answer his chat.
Never miss client payment with Timer duration based charges scheme for online service provision
Automatic Charges method is specifically designed for agent to provide service provision with charges. It lets 2ConnectMe to determine the final charges according to the actual duration of the chats. It relieves the burden of agent from issuing invoices to clients.
Solved common issue in failure to charge customers at the end of online service
You have spent a lot of time in performing your service online. The customer may suddenly go offline and quit from your website or your app. All your efforts having been spent earns NOTHING.
2ConnectMe ensure you would get paid from customers.
- Credit card pre-validation prior to connecting customer to your chat room.
- Automatic charging credit card when customer does not get online again after timeout period.
White label builds your own brand and establish customer trust on your business
Replaces almost all “2ConnectMe” brand in the app user interface by your own brand and works under your custom domain.
Live Chat app solution for all business
2ConnectMe provides a NO CODE / LOW CODE platform to any business to build chat app solution. We build out of box solution / effortless integration to different website platform such as WordPress / Shopify or any other normal HTML pages.
Promised the most efficient contact center operation
2ConnectMe guarantees your contact center will become the most efficient one and the least effort to build.
- Out of box contact form with prebuilt fully customisable contact form.
- essential functions such as skillset based agent chat distribution, last connected agent.
- free you from office hour settings of each agent by means of automatic forward customer chats to emails whenever agents are engaged.
- detail agent online activities monitoring.
- support agent works in normal browsers or App from Apple Store.
InApp Purchase Subscription
BASIC Membership (1 Month, 3 Months, 6 Months, 1 Year - Auto-renewal)
- Unlimited multiple chat rooms.
InApp Purchase for Growing Business
- Consumable 500 connected chats with expiry date of 1 year.
Payment Term
Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.
Terms of use
https://www.2connectme.com/index.php/terms-of-use-ios-app/
Show More
What's New in the Latest Version 1.21
Last updated on Dec 23, 2023
Old Versions
- Support zoom in and zoom out of customer desktop screen while agent remotely controlling the customer computer screen.
- Support new soft-keyboard on agent service staff app. The soft-keyboard empowers agent service staff to have direct typing on the remote customer desktop.
- Support new soft-keyboard on agent service staff app. The soft-keyboard empowers agent service staff to have direct typing on the remote customer desktop.
Show More
Version History
1.21
Dec 23, 2023
- Support zoom in and zoom out of customer desktop screen while agent remotely controlling the customer computer screen.
- Support new soft-keyboard on agent service staff app. The soft-keyboard empowers agent service staff to have direct typing on the remote customer desktop.
- Support new soft-keyboard on agent service staff app. The soft-keyboard empowers agent service staff to have direct typing on the remote customer desktop.
1.20
Sep 21, 2023
This is a release with major enhancements including
- fully video / voice chat with screen sharing and remote control to customer keyboard mouse.
- add InApp purchase for "Growing Business".
- fully video / voice chat with screen sharing and remote control to customer keyboard mouse.
- add InApp purchase for "Growing Business".
1.15
Jul 15, 2020
Enhancements
- Support Spanish Language.
- Delete Chat and Block user.
Issues Solved
- Improve User Interface in registration and settings in 1st user logon.
- Support Spanish Language.
- Delete Chat and Block user.
Issues Solved
- Improve User Interface in registration and settings in 1st user logon.
1.13
Apr 30, 2020
- Improve notification for new incoming chats and improvement of User Interface for small screen mobile devices.
- Empower user to send invoice for anonymous customer to pay for online service on the fly through a normal browser.
- Empower user to send invoice for anonymous customer to pay for online service on the fly through a normal browser.
1.11
Aug 22, 2019
Critical release Update.
This is important release and every user must get App updated. The older releases are not longer working.
1. Allow the file size increased from 1M to 3M for Forever FREE plan user.
2. Allow the file size increased from 5M to 6M for user with subscription.
3. New Business / Anonymous Friend Gathering place where you can find your service provider and friend.
4. User Interface Improvements.
5. Improve security on chat notification.
This is important release and every user must get App updated. The older releases are not longer working.
1. Allow the file size increased from 1M to 3M for Forever FREE plan user.
2. Allow the file size increased from 5M to 6M for user with subscription.
3. New Business / Anonymous Friend Gathering place where you can find your service provider and friend.
4. User Interface Improvements.
5. Improve security on chat notification.
1.08
Oct 11, 2018
- Mainly on performance improvements.
- Improve the user experience on user registration.
- Improve the user experience on user registration.
1.07
Apr 18, 2018
Enhancements and stability improvements.
1.05
Mar 25, 2018
ConnectMe Agent Video Chat FAQ
Click here to learn how to download ConnectMe Agent Video Chat in restricted country or region.
Check the following list to see the minimum requirements of ConnectMe Agent Video Chat.
iPhone
Requires iOS 14.3 or later.
iPad
Requires iPadOS 14.3 or later.
Mac
Requires macOS 10.13 or later.
iPod touch
Requires iOS 14.3 or later.
ConnectMe Agent Video Chat supports English, French, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
ConnectMe Agent Video Chat contains in-app purchases. Please check the pricing plan as below:
Growing Business Plan
$49.99
Enterprise (1 Year)
$500.00
Enterprise (6 Months)
$279.99
Enterprise(3 Months)
$144.99
Enterprise (1 Month)
$44.99
