Buzz: Secure Medical Messenger
HIPAA Secure Communication
FreeOffers In-App Purchases
1.9.56for iPhone, iPad and more
9.1
89 Ratings
Skyscape Medpresso Inc
Developer
333.2 MB
Size
Jan 17, 2024
Update Date
Medical
Category
17+
Age Rating
Age Rating
Buzz: Secure Medical Messenger Screenshots
About Buzz: Secure Medical Messenger
Skyscape’s Buzz is a HIPAA-secure platform for care team collaboration and patient communication, offering rich capabilities including real-time chats, document edit, and signatures, group chats with polling feature and broadcast capabilities, video conferencing, private calls with caller ID, fax number, dictation, audio/video, images, trusted medical knowledge integration, report sharing and a robust API framework enabling linking with external systems such as EMR solutions.
Buzz is intuitive and easy to use. Complying with HIPAA rules and regulations doesn't need to be burdensome, and Buzz proves it with its time-saving features. Your patient’s data is private and accessible only to authorized users. Whether consulting with another healthcare provider or the patient you will never need to worry about security. Buzz platform includes added organization-level security to manage users within an enterprise securely. The best part is that the seamless collaboration between healthcare participants improves patient care as well as patient satisfaction.
Buzz provides in-context integration within conversations to get Lightning™ fast answers via Skyscape's comprehensive portfolio of gold-standard medical information trusted by over 1 million healthcare professionals.
Buzz has a strong track record in home health, & physical therapy as well as medical clinics & hospitals, and other agencies handling the transition of care. Buzz is a recommended platform for any individual provider or organization that needs to quickly and securely exchange private, HIPAA-compliant messages. Customer case studies show improvements in patient experience, enhanced provider satisfaction, as well as a reduction in hospital readmission rates.
Providers can communicate with patients and their families using secure texting, secure email, phone calls, and video channels, helping to improve patient outcomes and satisfaction.
Here are some of the features better described by our customers in their own words!
** Telehealth to the forefront **
“We rely on Buzz Video for our telehealth needs as it’s easy to use, requires no app download by the patient, and is HIPAA-secure” – VP, Clinical Operations, Home Health & Hospice Agency
** Protect your Cell phone numbers with versatile Caller ID **
“Now with Buzz, I can make my calls and know that the patient won’t get my personal number.” –
** Team Collaboration **
“Buzz allows for seamless collaboration and communication between healthcare professionals with all common methods (audio, video, pics, etc.) of desired content” – App Store Review
** Ease of use **
“User interface is very simple yet elegant with great performance and speed” – App Store Review
** Best in its class **
I’ve used a lot of different messenger products throughout my professional career. Buzz is by far the most versatile, user-friendly, and forward-thinking platform available”
Features that you will find useful in your daily workflow:
- Send and receive secure text, attachments (PDF/MS Office documents), audio/dictation, video messages
- Send a Fax using BuzzFax™
- View, Annotate, Sign documents with BuzzFlow™ (Adobe PDF®, Images, or Microsoft Office documents )
- Get your unique Buzz Phone number
- Select your Caller ID (e.g. clinic, office) when calling patients
- Create groups/teams to collaborate with and share previous messages with newly added group members
- Manage your organization’s users easily
- Search messages to find the information you are looking for
- Mark messages for priority viewing and get delivery confirmation. ‘Nudge’ users who haven’t viewed the message
- Message management: Edit, Delete, Reply to create thread, Forward
- Buzz Lightning™ - AI integration to work smarter, not harder
- Buzz Locomotion™ - EVV (Electronic Visit Verification) providing accurate &reliable data for billing and federal EVV compliance.
- Customized Linking to Practice EHR through chatbot and API interfaces
Buzz is intuitive and easy to use. Complying with HIPAA rules and regulations doesn't need to be burdensome, and Buzz proves it with its time-saving features. Your patient’s data is private and accessible only to authorized users. Whether consulting with another healthcare provider or the patient you will never need to worry about security. Buzz platform includes added organization-level security to manage users within an enterprise securely. The best part is that the seamless collaboration between healthcare participants improves patient care as well as patient satisfaction.
Buzz provides in-context integration within conversations to get Lightning™ fast answers via Skyscape's comprehensive portfolio of gold-standard medical information trusted by over 1 million healthcare professionals.
Buzz has a strong track record in home health, & physical therapy as well as medical clinics & hospitals, and other agencies handling the transition of care. Buzz is a recommended platform for any individual provider or organization that needs to quickly and securely exchange private, HIPAA-compliant messages. Customer case studies show improvements in patient experience, enhanced provider satisfaction, as well as a reduction in hospital readmission rates.
Providers can communicate with patients and their families using secure texting, secure email, phone calls, and video channels, helping to improve patient outcomes and satisfaction.
Here are some of the features better described by our customers in their own words!
** Telehealth to the forefront **
“We rely on Buzz Video for our telehealth needs as it’s easy to use, requires no app download by the patient, and is HIPAA-secure” – VP, Clinical Operations, Home Health & Hospice Agency
** Protect your Cell phone numbers with versatile Caller ID **
“Now with Buzz, I can make my calls and know that the patient won’t get my personal number.” –
** Team Collaboration **
“Buzz allows for seamless collaboration and communication between healthcare professionals with all common methods (audio, video, pics, etc.) of desired content” – App Store Review
** Ease of use **
“User interface is very simple yet elegant with great performance and speed” – App Store Review
** Best in its class **
I’ve used a lot of different messenger products throughout my professional career. Buzz is by far the most versatile, user-friendly, and forward-thinking platform available”
Features that you will find useful in your daily workflow:
- Send and receive secure text, attachments (PDF/MS Office documents), audio/dictation, video messages
- Send a Fax using BuzzFax™
- View, Annotate, Sign documents with BuzzFlow™ (Adobe PDF®, Images, or Microsoft Office documents )
- Get your unique Buzz Phone number
- Select your Caller ID (e.g. clinic, office) when calling patients
- Create groups/teams to collaborate with and share previous messages with newly added group members
- Manage your organization’s users easily
- Search messages to find the information you are looking for
- Mark messages for priority viewing and get delivery confirmation. ‘Nudge’ users who haven’t viewed the message
- Message management: Edit, Delete, Reply to create thread, Forward
- Buzz Lightning™ - AI integration to work smarter, not harder
- Buzz Locomotion™ - EVV (Electronic Visit Verification) providing accurate &reliable data for billing and federal EVV compliance.
- Customized Linking to Practice EHR through chatbot and API interfaces
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What's New in the Latest Version 1.9.56
Last updated on Jan 17, 2024
Old Versions
Our team is furiously at work to enhance your experience. Here is what you can find with this new version:
• We’ve enhanced chat conversations to improve the readability, customization and productivity.
• Remember something that was sent last month? No more scrolling backwards to find the exact message or attachment! Searching for a message now is much easier - you can simply jump to the date where your message is likely to be and find it fast.
• On a busy days with lots of parallel conversations, it is easy to prioritize your responses? Find messages where someone mentioned you and you need to get back with some answers - you can quickly filter the conversations where such messages appeared, and moreover simply view only messages awaiting your acknowledgment (ACK). And you can respond to such messages with the 'Reply-in-thread' feature to connect the conversation threads properly regardless of how old the message was.
• Working off hours? You can now schedule messages to send later - simply a game changer as you can send it at the time where the recipients are most likely to be alert and receptive! (as in "late morning after their second cup of coffee":))
• We’ve got you covered with a warning if you get into your occasional dyslexic spell (or that autocorrect strikes again!) a user or team in a mention (@name ) so you know the recipient will be notified.
• Electronic Visit Verification (EVV) makes it so you can get reimbursed so now you can send your location whether it is your current location or automatic GeoFence (a great time-saver BTW).
• Need to edit a meeting or an event? Scheduling and calendar event management just got easier since we’ve added editing/deleting from the reminder.
• We want to know what you love about Buzz - we’ve added a burger menu on the home screen. Check it out and let us know what you like, love and we’re open to suggestions too!
• Oh, and we fixed a few bugs like the botched colors in the dark mode (our engineers blame it on the iOS v17, but you know better!)
• We’ve enhanced chat conversations to improve the readability, customization and productivity.
• Remember something that was sent last month? No more scrolling backwards to find the exact message or attachment! Searching for a message now is much easier - you can simply jump to the date where your message is likely to be and find it fast.
• On a busy days with lots of parallel conversations, it is easy to prioritize your responses? Find messages where someone mentioned you and you need to get back with some answers - you can quickly filter the conversations where such messages appeared, and moreover simply view only messages awaiting your acknowledgment (ACK). And you can respond to such messages with the 'Reply-in-thread' feature to connect the conversation threads properly regardless of how old the message was.
• Working off hours? You can now schedule messages to send later - simply a game changer as you can send it at the time where the recipients are most likely to be alert and receptive! (as in "late morning after their second cup of coffee":))
• We’ve got you covered with a warning if you get into your occasional dyslexic spell (or that autocorrect strikes again!) a user or team in a mention (@name ) so you know the recipient will be notified.
• Electronic Visit Verification (EVV) makes it so you can get reimbursed so now you can send your location whether it is your current location or automatic GeoFence (a great time-saver BTW).
• Need to edit a meeting or an event? Scheduling and calendar event management just got easier since we’ve added editing/deleting from the reminder.
• We want to know what you love about Buzz - we’ve added a burger menu on the home screen. Check it out and let us know what you like, love and we’re open to suggestions too!
• Oh, and we fixed a few bugs like the botched colors in the dark mode (our engineers blame it on the iOS v17, but you know better!)
Show More
Version History
1.9.56
Jan 17, 2024
Our team is furiously at work to enhance your experience. Here is what you can find with this new version:
• We’ve enhanced chat conversations to improve the readability, customization and productivity.
• Remember something that was sent last month? No more scrolling backwards to find the exact message or attachment! Searching for a message now is much easier - you can simply jump to the date where your message is likely to be and find it fast.
• On a busy days with lots of parallel conversations, it is easy to prioritize your responses? Find messages where someone mentioned you and you need to get back with some answers - you can quickly filter the conversations where such messages appeared, and moreover simply view only messages awaiting your acknowledgment (ACK). And you can respond to such messages with the 'Reply-in-thread' feature to connect the conversation threads properly regardless of how old the message was.
• Working off hours? You can now schedule messages to send later - simply a game changer as you can send it at the time where the recipients are most likely to be alert and receptive! (as in "late morning after their second cup of coffee":))
• We’ve got you covered with a warning if you get into your occasional dyslexic spell (or that autocorrect strikes again!) a user or team in a mention (@name ) so you know the recipient will be notified.
• Electronic Visit Verification (EVV) makes it so you can get reimbursed so now you can send your location whether it is your current location or automatic GeoFence (a great time-saver BTW).
• Need to edit a meeting or an event? Scheduling and calendar event management just got easier since we’ve added editing/deleting from the reminder.
• We want to know what you love about Buzz - we’ve added a burger menu on the home screen. Check it out and let us know what you like, love and we’re open to suggestions too!
• Oh, and we fixed a few bugs like the botched colors in the dark mode (our engineers blame it on the iOS v17, but you know better!)
• We’ve enhanced chat conversations to improve the readability, customization and productivity.
• Remember something that was sent last month? No more scrolling backwards to find the exact message or attachment! Searching for a message now is much easier - you can simply jump to the date where your message is likely to be and find it fast.
• On a busy days with lots of parallel conversations, it is easy to prioritize your responses? Find messages where someone mentioned you and you need to get back with some answers - you can quickly filter the conversations where such messages appeared, and moreover simply view only messages awaiting your acknowledgment (ACK). And you can respond to such messages with the 'Reply-in-thread' feature to connect the conversation threads properly regardless of how old the message was.
• Working off hours? You can now schedule messages to send later - simply a game changer as you can send it at the time where the recipients are most likely to be alert and receptive! (as in "late morning after their second cup of coffee":))
• We’ve got you covered with a warning if you get into your occasional dyslexic spell (or that autocorrect strikes again!) a user or team in a mention (@name ) so you know the recipient will be notified.
• Electronic Visit Verification (EVV) makes it so you can get reimbursed so now you can send your location whether it is your current location or automatic GeoFence (a great time-saver BTW).
• Need to edit a meeting or an event? Scheduling and calendar event management just got easier since we’ve added editing/deleting from the reminder.
• We want to know what you love about Buzz - we’ve added a burger menu on the home screen. Check it out and let us know what you like, love and we’re open to suggestions too!
• Oh, and we fixed a few bugs like the botched colors in the dark mode (our engineers blame it on the iOS v17, but you know better!)
1.9.55
Dec 12, 2023
Document management enhancements include:
* Ability to Fax directly from your phone. With this ability you can share documents, forms, labs, reports from anywhere on demand. Additionally, you can assign incoming faxes to be directly delivered for one more Buzz groups to improve the organizational workflow and productivity tremendously.
Enhanced Readability User Messages in Conversations:
* ClearView to view messages for ease of readability in a popup view in a larger font. Additional rich text formatting from the message content such as mentioned names, URLs and Email addresses is presented in this new view.
* Secure Email Inbox feature enables you to assign and route personalized Buzz Email addresses. Incoming emails are associated with a personal email conversation or to a group where all group members can access the emails and handle and coordinate in a HIPAA-secure fashion upon receipt. Rich Text View allows you to view emails in the ClearView rich-text format.
* Ability to Fax directly from your phone. With this ability you can share documents, forms, labs, reports from anywhere on demand. Additionally, you can assign incoming faxes to be directly delivered for one more Buzz groups to improve the organizational workflow and productivity tremendously.
Enhanced Readability User Messages in Conversations:
* ClearView to view messages for ease of readability in a popup view in a larger font. Additional rich text formatting from the message content such as mentioned names, URLs and Email addresses is presented in this new view.
* Secure Email Inbox feature enables you to assign and route personalized Buzz Email addresses. Incoming emails are associated with a personal email conversation or to a group where all group members can access the emails and handle and coordinate in a HIPAA-secure fashion upon receipt. Rich Text View allows you to view emails in the ClearView rich-text format.
1.9.54
Sep 18, 2023
- Enhanced behavior for Recent Messages view to support high volume workflow and interactions
1.9.53
Sep 12, 2023
- Addition of Buzz Locomotion™ - EVV (Electronic Visit Verification) feature for healthcare providers to verify the start and end times of client visits, providing accurate and reliable data for billing and federal EVV compliance.
- Addition of a unique email inbox within the app, easing communication and collaboration regardless of modality.
- Bug fixes and enhancements
- Addition of a unique email inbox within the app, easing communication and collaboration regardless of modality.
- Bug fixes and enhancements
1.9.52
Jul 22, 2023
- Enhanced inbound phone call management - now Buzz users who receive calls from other Buzz users, or from patients on landlines to call their unique virtual phone number assigned by Buzz can easily switch between Buzz and other apps during the call.
- Buzz Profile enables setting/editing the Nickname, Organization, Profession, Role in the organization and Professional name as it should appear in the patient communication such as secure SMS, faxes and emails. Additionally, updating the personal name as viewed by other Buzz users is now also enabled on the phone or iPad devices.
- Advanced audio player enables enhanced listening experience with faster speed playback as well as positioning controls. Now allows the Audio or voice guides to be shared with any available communication channel.
- Maintenance updates and bug fixes to handle OS version updates.
- Buzz Profile enables setting/editing the Nickname, Organization, Profession, Role in the organization and Professional name as it should appear in the patient communication such as secure SMS, faxes and emails. Additionally, updating the personal name as viewed by other Buzz users is now also enabled on the phone or iPad devices.
- Advanced audio player enables enhanced listening experience with faster speed playback as well as positioning controls. Now allows the Audio or voice guides to be shared with any available communication channel.
- Maintenance updates and bug fixes to handle OS version updates.
1.9.51
May 24, 2023
* Significantly enhanced Group capability with association of address, phone number, pinned group information marquee and more, enabling one-click integration with Buzz streams as well as location and integrated calling capability.
* BuzzPoll messages to enable decision-making and other input possibilities from a group of users
* Search capability for encrypted conversations enhanced to work seamlessly between multiple user devices
* Initiate a private reply in a group conversation to respond to individual senders in a group
* Automatic routing of received faxes to designated group(s).
* Maintenance updates and bug fixes to handle OS version updates.
* BuzzPoll messages to enable decision-making and other input possibilities from a group of users
* Search capability for encrypted conversations enhanced to work seamlessly between multiple user devices
* Initiate a private reply in a group conversation to respond to individual senders in a group
* Automatic routing of received faxes to designated group(s).
* Maintenance updates and bug fixes to handle OS version updates.
1.9.50
May 18, 2023
* Significantly enhanced Group capability with association of address, phone number, pinned group information marquee and more, enabling one-click integration with Buzz streams as well as location and integrated calling capability.
* BuzzPoll messages to enable decision-making and other input possibilities from a group of users
* Search capability for encrypted conversations enhanced to work seamlessly between multiple user devices
* Initiate a private reply in a group conversation to respond to individual senders in a group
* Automatic routing of received faxes to designated group(s).
* Maintenance updates and bug fixes to handle OS version updates.
* BuzzPoll messages to enable decision-making and other input possibilities from a group of users
* Search capability for encrypted conversations enhanced to work seamlessly between multiple user devices
* Initiate a private reply in a group conversation to respond to individual senders in a group
* Automatic routing of received faxes to designated group(s).
* Maintenance updates and bug fixes to handle OS version updates.
1.9.47
Apr 1, 2023
Buzz dev team has been hard at work and excited to release the following enhancements:
- Allow users to call from missed call notifications
- Improved Search functionality (we heard you)
- Availability of fax number (yes, get faxes on your phone)
- Mark yourself “Busy” and don’t get bothered – also ringer time out and answering mode added
- Maintenance updates and several bugs squashed !
- Allow users to call from missed call notifications
- Improved Search functionality (we heard you)
- Availability of fax number (yes, get faxes on your phone)
- Mark yourself “Busy” and don’t get bothered – also ringer time out and answering mode added
- Maintenance updates and several bugs squashed !
1.9.46
Nov 16, 2022
The following new options are added:
• Robust Search in any conversation, with incremental results shown as they are available. Also when looking for complete search through an entire history of messages, there is an to not having to wait. You get alerted when the search is complete!
• Instant access to forms 'cabinet' by designating conversations with forms needed for repetitive interactions via BuzzFlow™ (such as patient consents, physician orders, checklists, handoffs, with signatures or annotations) by combining them in a builtin FlashDrive™ collection.
• Robust Search in any conversation, with incremental results shown as they are available. Also when looking for complete search through an entire history of messages, there is an to not having to wait. You get alerted when the search is complete!
• Instant access to forms 'cabinet' by designating conversations with forms needed for repetitive interactions via BuzzFlow™ (such as patient consents, physician orders, checklists, handoffs, with signatures or annotations) by combining them in a builtin FlashDrive™ collection.
1.9.45
Oct 25, 2022
More enhancements and productivity features
• Search through the entire history of conversation! No matter how long ago was something discussed, you can find it. Search takes place dynamically or in the background to allow you to work without interrupt.
• Old history of searches visible
• Introducing FlashDrive - make simple conversations (1:1, Group or Broadcast) as a 'file cabinet' to hold your forms, documents that you need to use in daily workflow. Find these easily with FlashDrive
• Video is now viewed with Lightbox - easy and fun controls.
• Audio player for audio messages is inline - listen to voice mails, dictations or even podcasts - play at different speeds to save time
• Innovative categories framework for messages - organizations or individuals can define and assign to 1:1 or group conversations for convenience
• Partition many patient-centric groups based on geography, region, personnel team, etc for convenient filtering
• Shortcuts on the home screen
• customizable home screen layout and wallpaper
• Professional names/organizations settings and manage in the BuzzLink, BuzzVideo and BuzzInvite secure messages
• Instant filtering of messages by sender within a group for a convenient view
• Secure inbox for emails - get them directly within Buzz for maintaining HIPAA compliance
• Fax support! Get a personal fax number and send/receive faxes with BuzzFax. It's like carrying a fax machine in your pocket!
• Auto distribution of faxes to designated group for a better organizational workflow
• Incoming BuzzPhone calls routing - ring time, voice mail, ring-voicemail, auto forward, etc
• Voice mails are automatically delivered securely in the Buzz channel
• Automatic thumbnails for faxes, office documents and PDF for better usability.
• Speed-up conversation loading with smart thumbnails for large images
• Search through the entire history of conversation! No matter how long ago was something discussed, you can find it. Search takes place dynamically or in the background to allow you to work without interrupt.
• Old history of searches visible
• Introducing FlashDrive - make simple conversations (1:1, Group or Broadcast) as a 'file cabinet' to hold your forms, documents that you need to use in daily workflow. Find these easily with FlashDrive
• Video is now viewed with Lightbox - easy and fun controls.
• Audio player for audio messages is inline - listen to voice mails, dictations or even podcasts - play at different speeds to save time
• Innovative categories framework for messages - organizations or individuals can define and assign to 1:1 or group conversations for convenience
• Partition many patient-centric groups based on geography, region, personnel team, etc for convenient filtering
• Shortcuts on the home screen
• customizable home screen layout and wallpaper
• Professional names/organizations settings and manage in the BuzzLink, BuzzVideo and BuzzInvite secure messages
• Instant filtering of messages by sender within a group for a convenient view
• Secure inbox for emails - get them directly within Buzz for maintaining HIPAA compliance
• Fax support! Get a personal fax number and send/receive faxes with BuzzFax. It's like carrying a fax machine in your pocket!
• Auto distribution of faxes to designated group for a better organizational workflow
• Incoming BuzzPhone calls routing - ring time, voice mail, ring-voicemail, auto forward, etc
• Voice mails are automatically delivered securely in the Buzz channel
• Automatic thumbnails for faxes, office documents and PDF for better usability.
• Speed-up conversation loading with smart thumbnails for large images
1.9.43
Jul 20, 2022
Bug fixes & enhancements.
1.9.42
Jun 22, 2022
Many new features and UI enhancements introduced!
• Team Mentions - a big time saver! Create functional teams and tag them in a 1 word with @@, e.g. @@onboarding will let everyone in the onboarding team to be notified
• Mention/ACK - special treatment if a message tags someone - the person will see the message highlighted and get a chance to 'ACKnowledge'. Sender can see the status inline.
• Message Reactions - Two taps and you convey a lot - customizable reactions to a message improves efficiency - Choose your own emoji's or even phrases
• Shortcuts to Message Actions - Double tap to add a REACTION, swipe left with 2 fingers for threaded REPLY, swipe right with 2 fingers for FORWARD
• Attachment support in replies - Super convenient in message threads in group conversation.
• Generate thumbnails for PDF documents - when you send a PDF, the message will have a permanent thumbnail for easy preview.
• Listing of web links (URLs) - conveniently curated in a message in a popup to easily tap on them in a long message.
• Weblink thumbnails - a mini preview of the included links will be included in the message
• Filter by categories - a brand new way of adding focus in a chaotic day. Categorize any conversation (1:1 or group) with tags or labels like 'Admin', 'North Territory'. When you select the filter only those conversations for selected categories will be shown.
• WhatsApp conversation import - you can import any group or individual conversation with WhatsApp and import as a ready-made group with all the messages intact and ready to interact in a HIPAA compliant fashion. You can also create a website access with a shareable and password-protected link!
• Favorites thumbnails with labels - Add short initials or labels to your thumbnail. When working with large teams, searching by a face is not always practical. Adding a label like "intake" helps to identify the shortcut immediately.
• Enhanced Media Browser - conveniently find attached media, events and even messages with Mentions & URLs
• Highlighted Conversations - when the user's name is @mentioned, you see a pulsing dot next to the conversation
• STAT messages - when a message is urgent and for the entire group, tag it as a STAT and it will rise to the top with pulsing red dot as well as find it in its own listing. Ability to ACK to have the team recognize that someone is "on it".
• Team Mentions - a big time saver! Create functional teams and tag them in a 1 word with @@, e.g. @@onboarding will let everyone in the onboarding team to be notified
• Mention/ACK - special treatment if a message tags someone - the person will see the message highlighted and get a chance to 'ACKnowledge'. Sender can see the status inline.
• Message Reactions - Two taps and you convey a lot - customizable reactions to a message improves efficiency - Choose your own emoji's or even phrases
• Shortcuts to Message Actions - Double tap to add a REACTION, swipe left with 2 fingers for threaded REPLY, swipe right with 2 fingers for FORWARD
• Attachment support in replies - Super convenient in message threads in group conversation.
• Generate thumbnails for PDF documents - when you send a PDF, the message will have a permanent thumbnail for easy preview.
• Listing of web links (URLs) - conveniently curated in a message in a popup to easily tap on them in a long message.
• Weblink thumbnails - a mini preview of the included links will be included in the message
• Filter by categories - a brand new way of adding focus in a chaotic day. Categorize any conversation (1:1 or group) with tags or labels like 'Admin', 'North Territory'. When you select the filter only those conversations for selected categories will be shown.
• WhatsApp conversation import - you can import any group or individual conversation with WhatsApp and import as a ready-made group with all the messages intact and ready to interact in a HIPAA compliant fashion. You can also create a website access with a shareable and password-protected link!
• Favorites thumbnails with labels - Add short initials or labels to your thumbnail. When working with large teams, searching by a face is not always practical. Adding a label like "intake" helps to identify the shortcut immediately.
• Enhanced Media Browser - conveniently find attached media, events and even messages with Mentions & URLs
• Highlighted Conversations - when the user's name is @mentioned, you see a pulsing dot next to the conversation
• STAT messages - when a message is urgent and for the entire group, tag it as a STAT and it will rise to the top with pulsing red dot as well as find it in its own listing. Ability to ACK to have the team recognize that someone is "on it".
1.9.41
Mar 5, 2022
Bug fixes and enhancements.
1.9.39
Dec 22, 2021
Bug fixes and enhancements.
1.9.38
Oct 12, 2021
Bug fixes and minor enhancements.
1.9.37
Aug 25, 2021
Bug fixes and minor enhancements.
1.9.36
Aug 6, 2021
Bug fixes and minor enhancements
1.9.35
Jul 7, 2021
Our most in-depth update yet! Here is what you can find in the new release.
* Buzz Video to other Buzz users as well as Patients
* Support for instant polls to get real-time answers (BuzzPoll™)
* Seamless integration with Buzz Desktop version (WeBuzz)
* Lightning™ fast answers from Skyscape Medical references within conversations
* Quick custom messages for individual/group conversations as well as organization level
* Read Receipts at Organization Level
* Customization & Readability Enhancements (Font, Size, Wallpaper)
* Broadcast Only Groups
* Group Clone for easy patient-groupings model
* STAT messages to reach users with a higher priority
* Locate message conversations where you are @mentioned
* Access to Digital Wallet for special access to Skyscape Rewards & Promotions
* Create Events specifically targeted for 1:1 or Group context and access them in an integrated view.
Please note that most of these features continue to be available for free, along with our already extensive feature list:
* Secure Video Calling using Buzz Video (Ad hoc as well as scheduled)
* Send and Receive Secure Text Messages
* Priority Messages
* Unique Buzz Phone Number
* Custom Caller ID Support
* Send/Receive Dictations
* Send/Receive Attachments
* Organization Management
* Message Editing
* Unique Access for Patients via BuzzLink™ without app download
* Ability to send non-sensitive messages via Text Messaging
* Available on Mobile and Desktop
* Ability to Snooze messages to prevent disruptions
Our entire platform was designed with the goal of improving communication and collaboration in the easiest way possible. Our Buzz Customers have reported improvements such as:
* Improved Patient Care Quality as well as Medicare Ratings
* Cost Reduction by Reducing Staff Overheads
* Decrease Rehospitalization rates
* Improve Intake & Handoff Procedures
* Maximize Efficiency with Medical Staff
* Become Preferred Agencies through Innovation
* Reduce Clutter and Confusion
* Centralize Patient Communication
* Communicate with Third-Party Providers
* Reduce Manual Paperwork
* Coordinate Large Numbers of Team Members
We are pleased to have taken the feedback, suggestions, and workflow enhancements requests from you to release the latest set of enhancements. We thrive on solving real-world challenges and look forward to supporting you the best way we can.
* Buzz Video to other Buzz users as well as Patients
* Support for instant polls to get real-time answers (BuzzPoll™)
* Seamless integration with Buzz Desktop version (WeBuzz)
* Lightning™ fast answers from Skyscape Medical references within conversations
* Quick custom messages for individual/group conversations as well as organization level
* Read Receipts at Organization Level
* Customization & Readability Enhancements (Font, Size, Wallpaper)
* Broadcast Only Groups
* Group Clone for easy patient-groupings model
* STAT messages to reach users with a higher priority
* Locate message conversations where you are @mentioned
* Access to Digital Wallet for special access to Skyscape Rewards & Promotions
* Create Events specifically targeted for 1:1 or Group context and access them in an integrated view.
Please note that most of these features continue to be available for free, along with our already extensive feature list:
* Secure Video Calling using Buzz Video (Ad hoc as well as scheduled)
* Send and Receive Secure Text Messages
* Priority Messages
* Unique Buzz Phone Number
* Custom Caller ID Support
* Send/Receive Dictations
* Send/Receive Attachments
* Organization Management
* Message Editing
* Unique Access for Patients via BuzzLink™ without app download
* Ability to send non-sensitive messages via Text Messaging
* Available on Mobile and Desktop
* Ability to Snooze messages to prevent disruptions
Our entire platform was designed with the goal of improving communication and collaboration in the easiest way possible. Our Buzz Customers have reported improvements such as:
* Improved Patient Care Quality as well as Medicare Ratings
* Cost Reduction by Reducing Staff Overheads
* Decrease Rehospitalization rates
* Improve Intake & Handoff Procedures
* Maximize Efficiency with Medical Staff
* Become Preferred Agencies through Innovation
* Reduce Clutter and Confusion
* Centralize Patient Communication
* Communicate with Third-Party Providers
* Reduce Manual Paperwork
* Coordinate Large Numbers of Team Members
We are pleased to have taken the feedback, suggestions, and workflow enhancements requests from you to release the latest set of enhancements. We thrive on solving real-world challenges and look forward to supporting you the best way we can.
1.9.34
Apr 15, 2021
Bug fixes and enhancements
1.9.33
Dec 15, 2020
Bug fixes and enhancements.
1.9.32
Nov 24, 2020
Bug fixes and enhancements.
1.9.31
Oct 27, 2020
Bug fixes and enhancements.
1.9.30
Aug 28, 2020
Bug fixes and enhancements
1.9.29
Jun 12, 2020
- Now you can schedule a telehealth video conference call with patients or other members of the care team.
- Bug fixes and enhancements.
Telehealth to the forefront:
“We rely on Buzz Video for our telehealth needs as it’s easy to use, requires no app download by the patient and is HIPAA-secure” – VP, Clinical Operations, Home Health & Hospice Agency
Protect your Caller ID:
“Now with Buzz, I can make my calls and know that the patient won’t get my personal number.” – App Store Review
Features that you will find useful for your practice:
- Make telehealth calls using Buzz Video (new!)
- Send and receive secure text messages
- Mark message for priority viewing
- Get your unique Buzz Phone number
- Select your Caller ID (e.g. clinic, office) when calling patients
- Create groups/teams to collaborate with
- Send and receive dictations
- Manage your organization’s users easily
- Send and receive attachments. Preview attachments within Buzz before saving
- Search messages to find the information you are looking for
- View delivery confirmation. ‘Nudge’ users who have not viewed the message
- Edit message to fix those pesky typos. Delete messages sent in error
- Bug fixes and enhancements.
Telehealth to the forefront:
“We rely on Buzz Video for our telehealth needs as it’s easy to use, requires no app download by the patient and is HIPAA-secure” – VP, Clinical Operations, Home Health & Hospice Agency
Protect your Caller ID:
“Now with Buzz, I can make my calls and know that the patient won’t get my personal number.” – App Store Review
Features that you will find useful for your practice:
- Make telehealth calls using Buzz Video (new!)
- Send and receive secure text messages
- Mark message for priority viewing
- Get your unique Buzz Phone number
- Select your Caller ID (e.g. clinic, office) when calling patients
- Create groups/teams to collaborate with
- Send and receive dictations
- Manage your organization’s users easily
- Send and receive attachments. Preview attachments within Buzz before saving
- Search messages to find the information you are looking for
- View delivery confirmation. ‘Nudge’ users who have not viewed the message
- Edit message to fix those pesky typos. Delete messages sent in error
1.9.28
May 12, 2020
Introducing Buzz Video, a telehealth video conference facility for providers to conduct a video calls with patients or other members of the care team. A provider can initiate a HIPPA-secure video call in a matter of seconds. To conduct a telehealth video call with a patient, the provider sends an SMS or an email to the patient; it’s that simple. If the provider has been interacting with her/his colleagues using Buzz, then the provider can initiate a video call from the ‘Chat’ screen.
Telehealth to the forefront:
“We rely on Buzz Video for our telehealth needs as it’s easy to use, requires no app download by the patient and is HIPAA-secure” – VP, Clinical Operations, Home Health & Hospice Agency
Protect your Caller ID:
“Now with Buzz, I can make my calls and know that the patient won’t get my personal number.” – App Store Review
Features that you will find useful for your practice:
- Make telehealth calls using Buzz Video (new!)
- Send and receive secure text messages
- Mark message for priority viewing
- Get your unique Buzz Phone number
- Select your Caller ID (e.g. clinic, office) when calling patients
- Create groups/teams to collaborate with
- Send and receive dictations
- Manage your organization’s users easily
- Send and receive attachments. Preview attachments within Buzz before saving
- Search messages to find the information you are looking for
- View delivery confirmation. ‘Nudge’ users who have not viewed the message
- Edit message to fix those pesky typos. Delete messages sent in error
Telehealth to the forefront:
“We rely on Buzz Video for our telehealth needs as it’s easy to use, requires no app download by the patient and is HIPAA-secure” – VP, Clinical Operations, Home Health & Hospice Agency
Protect your Caller ID:
“Now with Buzz, I can make my calls and know that the patient won’t get my personal number.” – App Store Review
Features that you will find useful for your practice:
- Make telehealth calls using Buzz Video (new!)
- Send and receive secure text messages
- Mark message for priority viewing
- Get your unique Buzz Phone number
- Select your Caller ID (e.g. clinic, office) when calling patients
- Create groups/teams to collaborate with
- Send and receive dictations
- Manage your organization’s users easily
- Send and receive attachments. Preview attachments within Buzz before saving
- Search messages to find the information you are looking for
- View delivery confirmation. ‘Nudge’ users who have not viewed the message
- Edit message to fix those pesky typos. Delete messages sent in error
Buzz: Secure Medical Messenger FAQ
Buzz: Secure Medical Messenger is available in regions other than the following restricted countries:
Malta,Peru,Romania,Serbia,Sao Tome & Principe,St. Vincent & The Grenadines,Australia,Bulgaria,Croatia,Mozambique,Slovakia,Tajikistan,Ukraine,Iraq,Macao,Niger,Angola,Gabon,Kyrgyzstan,St. Lucia,Liberia,Sierra Leone,Thailand,Azerbaijan,Turkey,Trinidad and Tobago,Tanzania,Paraguay,Russia,Rwanda,Tunisia,Uruguay,Algeria,Hungary,Nepal,Panama,Solomon Islands,Seychelles,Swaziland,Zambia,Afghanistan,Estonia,Belarus,Malaysia,Lao Peoples Democratic Republic,Sri Lanka,Suriname,Turkmenistan,Pakistan,Bermuda,Cameroon,Ghana,Mauritius,Palau,Vanuatu,Micronesia,Grenada,Cayman Islands,Nigeria,Venezuela,Cape Verde,Dominica,Cambodia,Latvia,Malawi,Nicaragua,El Salvador,Ecuador,Jamaica,Montenegro,Mali,Antigua And Barbuda,Myanmar,Maldives,Tonga,Colombia,Dominican Republic,Gambia,Argentina,Congo, Democratic Republic,Georgia,Mauritania,Chad,Taiwan,Yemen,Bahamas,Albania,Fiji,Japan,New Zealand,Senegal,Bolivia,Macedonia,Namibia,Kenya,St. Kitts and Nevis,South Korea,Libya,Lithuania,Moldova,Mongolia,Uzbekistan,Barbados,Congo,Guyana,Papua New Guinea,Turks and Caicos,Brunei Darussalam,Bhutan,Cote Divoire,Chile,Guatemala,Nauru,Burkina Faso,Belize,China,Czech Republic,Guinea-bissau,Honduras,Morocco,Uganda,South Africa,Brazil,Botswana,Luxembourg,Madagascar,Montserrat,British Virgin Islands,Singapore,Kosovo,Anguilla,Armenia,Benin,Costa Rica,Indonesia,Zimbabwe,Slovenia,Bosnia & Herzegovina,Kazakhstan,Vietnam
Buzz: Secure Medical Messenger supports English, French, German, Japanese, Korean, Polish, Russian, Simplified Chinese, Spanish, Traditional Chinese, Ukrainian
Buzz: Secure Medical Messenger contains in-app purchases. Please check the pricing plan as below:
Professional Access - Monthly
$18.99
Professional Access - Yearly
$194.99
Standard Access - Yearly
$91.99
Standard Access - Monthly
$8.99
Click here to learn how to download Buzz: Secure Medical Messenger in restricted country or region.
Check the following list to see the minimum requirements of Buzz: Secure Medical Messenger.
iPhone
Requires iOS 14.0 or later.
iPad
Requires iPadOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
Related Videos
Latest introduction video of Buzz: Secure Medical Messenger on iPhone
Latest introduction video of Buzz: Secure Medical Messenger on iPhone
