Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

Cavanna Support Screenshots

iPad

iPhone

About Cavanna Support

Do you need assistance? The Cavanna Support app is the quickest and most effective way to resolve any problems you may have related to your flow-pack and cartoning system.
Our technical team is at your service. Open a ticket with us and let yourself be guided by our highly specialized technicians they will deal with the problem and lead you to the solution.
• Open a ticket
• Attach photo and video of the problem
• Live chat with our technicians
• Use the multilingual function for quick and simple interaction
• Express any doubts directly through the video call
And that is not all! With the Cavanna Support application you can carry out multiple operations:
• Check your inventory
• Analyze the ticket history for each serial number
• Extract data from files
• Add to the knowledge base with the solution to your problem
• Request information regarding new formats, modifications and upgrades.

What's New in the Latest Version 7.0.3

Last updated on Nov 10, 2023

Old Versions

Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.

Version History

7.0.3

Nov 10, 2023

Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.

6.3.5

Nov 21, 2022

- Added support for WorkInstructions.
- Greatly improved AR feature.
- Improved video quality.
- License and privacy documents have now been translated in japanese.
- Fixed some bugs.

6.0.4

Mar 1, 2022

- Added chinese language.
- Added QR code scanning feature.
- Added support for calls when leaving the assistance queue.
- Fixed management of uploaded photos EXIF data.
- Improved GPS location fetching.
- Fixed bug that blocked translated chat messages from being received after changing the translation settings while in assistance.
- Fixed other bugs.

5.6.0

Aug 3, 2021

- Improved AR drawings.
- Improved stability and user experience.
- Fixed casual app freeze when toggling torch.
- Fixed meeting behaviour.
- Fixed many other bugs.

3.6.5

Jul 25, 2019

Bugfixing

3.6.4

Jun 24, 2019

- Fixed file downloading.
- Fixed assistance management.

3.6.2

Jun 8, 2019

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