CDK Service Mobile Desktop

CDK Service Mobile Desktop



Free

2.21.0for iPad
4.7
17 Ratings
CDK Global, Inc.
Developer
18.7 MB
Size
Mar 8, 2023
Update Date
Business
Category
17+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
CDK Service Mobile Desktop Screenshots
CDK Service Mobile Desktop posterCDK Service Mobile Desktop posterCDK Service Mobile Desktop posterCDK Service Mobile Desktop poster

About CDK Service Mobile Desktop

Current CDK Service clients you’ve been upgraded! We are releasing the next evolution in CDK Service software with CDK Service Mobile Desktop, making it faster and easier than ever to take care of customers on the drive!

CDK Service state-of-the-art mobile technology gets Service Advisors out from behind the counter to meet the needs of today's consumers.

Service Advisors can greet customers at their vehicle, scan their VIN, and roll the appointment into an RO with a couple of taps on the iPad. No appointment? No problem. Just scan the VIN, enter the customers information and move on. Advanced DMS integration makes creating a new customer faster than ever before.

Perform a customized vehicle walk around in the time it takes in most systems to retrieve customer information with our new application. Attach pictures of damage to the Repair Order, perform touch vehicle markup, note concerns, and even upsell services all on the iPad while your customer is still standing next to you. With access to customers and vehicle history, including any previously declined services, Service Advisors are equipped to provide the highest level of customer service.

With CDK eSignature enabled when it's time to get authorization, customers simply sign the iPad. Paperless write up keeps you with your customer and their vehicle at all times.

Faster, easier, and more profitable than anything ever seen in automotive fixed operations, CDK Service takes Automobile Dealership Service Departments to the next level.
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What's New in the Latest Version 2.21.0

Last updated on Mar 8, 2023
Old Versions
Logging updates.
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Version History
2.21.0
Mar 8, 2023
Logging updates.
2.20.0
Nov 16, 2022
Bug fixes.
2.19.2
Sep 13, 2022
Minor fixes.
2.19.1
Sep 8, 2022
Minor fixes.
2.19.0
Aug 24, 2022
Third party updates.
2.18.0
Jun 13, 2022
Updates to third party integrations and minor fixes.
2.17.0
Apr 26, 2022
Third party software updates.
2.16.2
Jan 24, 2022
Identity and Access Management updates.
2.16.1
Jul 12, 2021
Bug fixes.
2.16.0
Jun 28, 2021
Minor performance improvements and bug fixes.
2.15.1
Nov 10, 2020
Release supports compatibility with iOS 14.
2.15.0
Aug 20, 2020
Supports SSO Federated login capability.
2.14.0
May 11, 2020
CDK Service Mobile Desktop delivers desktop capabilities on an iPad. Users have access to the Appointments Ledger, RO Dash, Mobile Sign and Pay, and Dashboard Reports.
Application name change to better describe the capability of this application.
2.13.1
Feb 26, 2020
Lane 2.13.1 supports the latest iOS 13.x operating system. Lane 2.13.1 resolves the navigation issues tied to selection drop down lists.
2.13
Jan 22, 2020
Lane 2.13 supports the latest iOS 13.x operating system. Lane 2.13 resolves the navigation issues tied to selection drop down list.
2.12
Nov 7, 2019
An issue with the latest iOS release (13.x) is addressed with this release: the walk-around is preventing users from being able to expand the damage inspection signature area.
Bug fixes.

2.11
Sep 11, 2018
VIN scan improvements, ability to view inspection reports, and other bug fixes.
2.10
Apr 17, 2018
Bug fixes.
2.8
Apr 24, 2017
Bug fixes and performance improvements.
2.7
Oct 7, 2016
Lane inspection images are properly sized.
2.6
Aug 8, 2016
Faster photos. Fewer steps to take and attach photos to a Lane or Technician inspection.
Improved localization for French.
Bug fixes and security enhancements.
2.5
May 10, 2016
Improved memory management when taking photos. Take multiple compact and full size photos when performing a lane inspection.

Improved layout of lane inspection items with multiple subitems and multiple UOMs.

Fixed crash that could occur when changing technicians on the reception tab.
2.4
Feb 15, 2016
Improved stability and performance.
Support for UOM on inspection items.
Touch trash icon or shake to clear all damage icons during a Lane inspection.
2.3
Dec 1, 2015
Improved printing support. Stability enhancements.
2.2
Oct 19, 2015
Fixed iOS 9 compatibility issues.

CDK Service Mobile Desktop FAQ

Click here to learn how to download CDK Service Mobile Desktop in restricted country or region.
Check the following list to see the minimum requirements of CDK Service Mobile Desktop.
iPad
Requires iPadOS 12.0 or later.
CDK Service Mobile Desktop supports English, French

CDK Service Mobile Desktop Alternative

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