Cleveland Clinic Express Care
24/7 Virtual Doctor Visits
Free
12.19.103for iPhone, iPad and more
9.7
2K+ Ratings
The Cleveland Clinic Foundation
Developer
86.1 MB
Size
May 31, 2023
Update Date
Medical
Category
4+
Age Rating
Age Rating
Cleveland Clinic Express Care Screenshots
About Cleveland Clinic Express Care
Cleveland Clinic Express Care® Online offers 24/7 care from anywhere via your smartphone or tablet.During your virtual visit, a healthcare provider can offer a diagnosis, treatment, and medication if appropriate - no appointment needed.
How can Express Care Online benefit me?
• Connect in minutes to a healthcare provider save time vs. an in-person visit
• Can be used by your entire family, ages 2 and up
• $65 or less per visit, with many insurance plans accepted
• All visits are secure and confidential.
• We treat many common conditions, including cough and cold, sinus infections, allergies, rash, and pink eye
• Many Cleveland Clinic providers also offer virtual follow-up visits to select patients If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.
If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.
How can Express Care Online benefit me?
• Connect in minutes to a healthcare provider save time vs. an in-person visit
• Can be used by your entire family, ages 2 and up
• $65 or less per visit, with many insurance plans accepted
• All visits are secure and confidential.
• We treat many common conditions, including cough and cold, sinus infections, allergies, rash, and pink eye
• Many Cleveland Clinic providers also offer virtual follow-up visits to select patients If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.
If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.
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What's New in the Latest Version 12.19.103
Last updated on May 31, 2023
Old Versions
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
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Version History
12.19.103
May 31, 2023
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
12.16.106
Sep 28, 2022
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
12.15.003
Feb 10, 2022
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
12.13.006
Nov 4, 2021
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
12.10.003
Jun 8, 2021
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
12.0.1906
Nov 20, 2020
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
12.0.1603
Nov 16, 2020
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
12.0.627
Mar 17, 2020
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
11.5.700
Mar 16, 2020
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
11.4.301
Oct 11, 2019
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed.
• Performance enhancements to increase reliability and speed.
11.3.309
May 23, 2019
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
11.2.016
Feb 15, 2019
We continue to improve the patient experience with these new features:
• Patients requesting an on-demand visit on the web platform or consumer mobile app will be able to choose to have a phone visit
• Patients requesting an on-demand visit on the web platform or consumer mobile app will be able to choose to have a phone visit
11.1.318
Nov 22, 2018
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
• Performance enhancements to increase reliability and speed
11.0.003
Sep 21, 2018
We continue to improve the patient experience with these new features:
• We have enhanced the service browsing experience to make finding services easier
• We have added a feature for our providers, staff & administrators that allows them to invite guests to your scheduled visits
• You can now start a visit straight from the text message appointment reminder
• Patients using the consumer mobile app will now be able to change their password via My Account
• We have enhanced the service browsing experience to make finding services easier
• We have added a feature for our providers, staff & administrators that allows them to invite guests to your scheduled visits
• You can now start a visit straight from the text message appointment reminder
• Patients using the consumer mobile app will now be able to change their password via My Account
10.4.115
Jul 27, 2018
We continue to improve the patient experience with these new features:
• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.
• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.
10.4.108
May 8, 2018
We continue to improve the patient experience with these new features:
• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.
• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.
10.4.106
Apr 28, 2018
We continue to improve the patient experience with these new features:
• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.
• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.
10.3.303
Mar 22, 2018
We continue to improve the patient experience with these new features:
• Patients that have been in a provider’s waiting room for an extended time are now given the option of transferring to a more available provider. This feature will automatically reach out to providers that might be able to see the patient sooner
• With this release, you can now edit your account information at any time in “My Account”. This includes name, date of birth, gender, address, email and phone number. Additionally, you can now edit your payment information via “Settings”
• When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile
• Patients that have been in a provider’s waiting room for an extended time are now given the option of transferring to a more available provider. This feature will automatically reach out to providers that might be able to see the patient sooner
• With this release, you can now edit your account information at any time in “My Account”. This includes name, date of birth, gender, address, email and phone number. Additionally, you can now edit your payment information via “Settings”
• When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile
10.2.406
Jan 31, 2018
We continue to improve the patient experience with these new features:
• Patients that have been in a provider’s waiting room for an extended time are now given the option of transferring to a more available provider. This feature will automatically reach out to providers that might be able to see the patient sooner
• With this release, you can now edit your account information at any time in “My Account”. This includes name, date of birth, gender, address, email and phone number. Additionally, you can now edit your payment information via “Settings”
• When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile
• Patients that have been in a provider’s waiting room for an extended time are now given the option of transferring to a more available provider. This feature will automatically reach out to providers that might be able to see the patient sooner
• With this release, you can now edit your account information at any time in “My Account”. This includes name, date of birth, gender, address, email and phone number. Additionally, you can now edit your payment information via “Settings”
• When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile
10.2.400
Jan 22, 2018
We continue to improve the patient experience with these new features:
• Patients that have been in a provider’s waiting room for an extended time are now given the option of transferring to a more available provider. This feature will automatically reach out to providers that might be able to see the patient sooner
• With this release, you can now edit your account information at any time in “My Account”. This includes name, date of birth, gender, address, email and phone number. Additionally, you can now edit your payment information via “Settings”
• When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile
• Patients that have been in a provider’s waiting room for an extended time are now given the option of transferring to a more available provider. This feature will automatically reach out to providers that might be able to see the patient sooner
• With this release, you can now edit your account information at any time in “My Account”. This includes name, date of birth, gender, address, email and phone number. Additionally, you can now edit your payment information via “Settings”
• When viewing available appointment times for a specific provider, now you can browse to different dates without leaving the provider’s profile
10.1.206
Nov 27, 2017
We continue to improve the patient experience with these new features:
• Now when patients are browsing practices they will have more visibility into provider costs. This update lets patients compare services without needing to open a provider’s profile
• With the introduction of more specialty practices, updates have been made to improve the patient experience when accessing these services
• Now when patients are browsing practices they will have more visibility into provider costs. This update lets patients compare services without needing to open a provider’s profile
• With the introduction of more specialty practices, updates have been made to improve the patient experience when accessing these services
10.0.103
Sep 16, 2017
We continue to improve the patient experience with these new features:
• With this release, patients can find the type of care or provider they may need more efficiently and quickly than ever before.
• Our new home screen allows patients to navigate available services by category and subcategory, filter views of services that offer on demand visits or scheduled appointments, and search for specific providers and/or services.
• With our newest enhancements, patients can immediately and seamlessly be transferred to another provider, if a follow-up visit is necessary.
• With this release, patients can find the type of care or provider they may need more efficiently and quickly than ever before.
• Our new home screen allows patients to navigate available services by category and subcategory, filter views of services that offer on demand visits or scheduled appointments, and search for specific providers and/or services.
• With our newest enhancements, patients can immediately and seamlessly be transferred to another provider, if a follow-up visit is necessary.
9.5.018
Jul 25, 2017
We continue to improve the patient experience with these new features:
• Our system now ensures that your account and system are ready for your appointment – providing an ideal experience for both patient and provider.
• With text notifications, having a visit has never been easier. Users can now opt in to receive a text reminder for any scheduled visits.
• If you happen to minimize the app while in a provider’s waiting room, now our system will remind you to return to the app when the visit is ready to begin.
• Our system now ensures that your account and system are ready for your appointment – providing an ideal experience for both patient and provider.
• With text notifications, having a visit has never been easier. Users can now opt in to receive a text reminder for any scheduled visits.
• If you happen to minimize the app while in a provider’s waiting room, now our system will remind you to return to the app when the visit is ready to begin.
9.4.112
Apr 24, 2017
Thank you for using our app! To make our app better for you, we bring updates to the App Store regularly.
Every update of our app includes improvements for speed and reliability. As new features become available, we'll update the app to improve your experience.
Every update of our app includes improvements for speed and reliability. As new features become available, we'll update the app to improve your experience.
9.3.203
Feb 20, 2017
We continue to improve the patient experience with these new features:
· The patient can now transfer their most recent visit’s information over to a new visit. This enhancement will improve the patient’s overall experience and allow the patient to see a doctor more quickly.
· The patient can now transfer their most recent visit’s information over to a new visit. This enhancement will improve the patient’s overall experience and allow the patient to see a doctor more quickly.
Cleveland Clinic Express Care FAQ
Click here to learn how to download Cleveland Clinic Express Care in restricted country or region.
Check the following list to see the minimum requirements of Cleveland Clinic Express Care.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
Cleveland Clinic Express Care supports English
