Customer Support and Services

Customer Support and Services


Embraer Executive Jets


Free

1.5for iPhone, iPad
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
Customer Support and Services Screenshots
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About Customer Support and Services

Access Embraer Executive Jets Customer Support and Services contacts using a custom-designed iPad and iPhone application. The CSS Guide app has been created by Embraer to provide all necessary information to connect you to the nearest service center and to the correct Embraer customer support representative.

In addition the app provides general information on training, FlyEmbraer portal, Embraer service solutions, news and upcoming events, including operators' conferences and dates.

Get to know our features:

- Request support to Embraer Contact Center directly via CSS Guide app. Customer identification (e.g., name, company, email, phone, aircraft tail and serial number) will be saved in the app for future support requests.
- Service centers selected by region, aircraft model, capability level (line/base) and/or authority certification (FAA, EASA, ANAC, etc)
- Service center network shown on map
- Support contacts selected by region, aircraft model and/or type of contact (customer support management, field service representative, Embraer-owned and authorized service center network, warranty, special programs and material support)
- Latest news and events information
- Capability to build a favorite list of Embraer customer support contacts and service centers
- Capability to add the contact information to your contact list
- One-click to call (applicable only for iPhone), send email or text message

Learn more at: www.EmbraerExecutiveJets.com
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What's New in the Latest Version 1.5

Last updated on Oct 18, 2017
Old Versions
- Correções de bugs;
- Criação de uma janela para atualização da base de dados;
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Version History
1.5
Oct 18, 2017
- Correções de bugs;
- Criação de uma janela para atualização da base de dados;
1.4.4
Dec 16, 2014
This update brings information about the new aircraft Legacy 500
1.4
Aug 16, 2014
This update brings information about the new FBO Brazil.
1.3
Jun 6, 2014
"This update brings information about Embraer Executive Jets support during the World Cup 2014 in Brazil."
1.2
Feb 4, 2014
- Performance improvements.
- Now you can request support to Embraer Contact Center directly via CSS Guide app.
- Customer identification (e.g., name, company, email, phone, aircraft tail and serial number) will be saved in the app for future support requests.
- Fully compatible with iPhone 5 series resolution.
1.1
Aug 10, 2012
CSS Guide now available for iPad
1.0
May 4, 2012

Customer Support and Services FAQ

Click here to learn how to download Customer Support and Services in restricted country or region.
Check the following list to see the minimum requirements of Customer Support and Services.
iPhone
iPad
Customer Support and Services supports English

Customer Support and Services Alternative

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