Device Help

Device Help


YOUR DEVICE, SIMPLIFIED


Free

3.206.9for iPhone, iPod touch
8.9
6 Ratings
AT&T Services, Inc.
Developer
104.7 MB
Size
Dec 18, 2023
Update Date
Productivity
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
Device Help Screenshots
Device Help posterDevice Help posterDevice Help posterDevice Help posterDevice Help posterDevice Help posterDevice Help posterDevice Help poster

About Device Help

Diagnose, Learn, and Optimize your smartphone with the Device Help app from AT&T-
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting.
• Master your device with step-by-step guides and expert tips.
• Be alerted to needed updates that can improve device performance.
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What's New in the Latest Version 3.206.9

Last updated on Dec 18, 2023
Old Versions
The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device.
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Version History
3.206.9
Dec 18, 2023
The new and improved Device Help app goes beyond conventional self-help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device.
3.187.0
Aug 4, 2023
In this version we support CATO compliance.
3.156.4
Jan 3, 2023
In this version we introduce a new look and feel, as well as an enhanced Troubleshoot section and new Device Health report.
3.153.3
Dec 6, 2022
Home screen redesign
3.138.2
Oct 4, 2022
User interface enhancements
User experience enhancements
Feedback improvements
3.130.6
Jul 11, 2022
User interface enhancements
User experience enhancements
Feedback improvements
3.115.1
Mar 4, 2022
User interface enhancements
User experience enhancements
Feedback improvements
3.105.1
Dec 14, 2021
Getting started categories
3.103
Dec 1, 2021
Improved UI Enhanced content flow Minor defects fixed
3.96.4
Oct 20, 2021
Improvements .
3.87.2
Sep 2, 2021
* Improved look and feel
* Access to AT&T account support
* Same great content
3.78.1
Jun 28, 2021
Improvements.
3.74
May 10, 2021
Improvements.
3.66.1
Mar 3, 2021

Device Help FAQ

Device Help is available in regions other than the following restricted countries:
Lithuania,Oman,Uzbekistan,Jordan,South Korea,Lebanon,Norway,Brazil,Canada,Cyprus,Iceland,Malta,Sao Tome & Principe,Anguilla,Iraq,Japan,Philippines,Russia,Sierra Leone,Yemen,Finland,Liberia,Macedonia,Swaziland,Turkey,Belgium,Albania,Botswana,Cameroon,Ghana,Jamaica,Madagascar,Myanmar,Nauru,Bosnia & Herzegovina,Romania,Bolivia,France,Kenya,St. Kitts and Nevis,Morocco,Montserrat,Turks and Caicos,Dominica,Cote Divoire,Estonia,Australia,Austria,Benin,Luxembourg,Moldova,Mauritius,Netherlands,Rwanda,United Arab Emirates,Tunisia,Nicaragua,Ecuador,Bulgaria,Micronesia,St. Lucia,Barbados,Gabon,Georgia,Sri Lanka,Belarus,Congo, Democratic Republic,United Kingdom,Guinea-bissau,Italy,Seychelles,Trinidad and Tobago,Venezuela,Bahamas,South Africa,India,Kazakhstan,Singapore,St. Vincent & The Grenadines,Chile,Algeria,Fiji,Honduras,Croatia,Indonesia,Mongolia,Nepal,Cape Verde,Taiwan,New Zealand,Angola,Belize,Czech Republic,Kuwait,Maldives,Nigeria,Panama,Afghanistan,Solomon Islands,Cayman Islands,Macao,Qatar,Switzerland,Gambia,Hungary,Malawi,Slovenia,Tonga,Uganda,Dominican Republic,Colombia,Guatemala,Ireland,Slovakia,Thailand,British Virgin Islands,Kosovo,Argentina,Bhutan,Congo,China,Burkina Faso,Denmark,Mali,Ukraine,Antigua And Barbuda,Costa Rica,Guyana,Latvia,Mauritania,Palau,Tajikistan,Zimbabwe,Bahrain,Germany,Lao Peoples Democratic Republic,Namibia,Poland,Serbia,Vietnam,Brunei Darussalam,Libya,Pakistan,El Salvador,Uruguay,Zambia,Greece,Papua New Guinea,Saudi Arabia,Turkmenistan,Azerbaijan,Peru,Kyrgyzstan,Malaysia,Paraguay,Grenada,Mexico,Suriname,Bermuda,Cambodia,Niger,Portugal,Senegal,Spain,Egypt,Hong Kong,Israel,Montenegro,Mozambique,Sweden,Chad,Armenia,Vanuatu,Tanzania
Device Help supports English
Click here to learn how to download Device Help in restricted country or region.
Check the following list to see the minimum requirements of Device Help.
iPhone
Requires iOS 10.0 or later.
iPod touch
Requires iOS 10.0 or later.

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