Direct Access

Support at your fingertips

Free

10.4for iPhone, iPad

8.7

120 Ratings

Honeywell International, Inc.

Developer

Nov 3, 2020

Update Date

Business

Category

App Store

Age Rating

Apps in this category do not contain restricted content.

Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

Direct Access Screenshots

iPad

iPhone

About Direct Access

Take your Honeywell Business & General Aviation customer support network with you using the Direct Access app. Locate your nearest authorized service centers and dealers, get technical support, contact our aircraft-on-ground (AOG) desk and access vital information for pilots and flight departments.

What's New in the Latest Version 10.4

Last updated on Nov 3, 2020

Old Versions

Message Popup modification

Version History

10.4

Nov 3, 2020

Message Popup modification

10.2

Jul 23, 2020

Minor bug fixes and enhancements

10.1

Jun 24, 2020

-Optimized for iOS 13
-Minor bug fixes and enhancements

10.0

Dec 17, 2019

Added the Field Service Engineer's Phone extentions, where applicable, to the 'Talk to a Technical Expert' area of the App.

9.1

Aug 14, 2019

•Personalized technical support experience – your dedicated Honeywell Representative will automatically appear as you use the “talk to a technical expert” feature
•Seamless registration for regional operator conference
•Increased system performance by 50%
•Various bug fixes and improvements

Jan 22, 2018

"Rate this App" feature now available
Redesigned icon

7.0

Oct 5, 2017

• Fast and intuitive new interface
• Order Status & Helicopter Support now available
• View upcoming Operator Conferences through the app

6.0

Jun 16, 2017

Updated to support all versions of iOS

5.0

Dec 5, 2014

What's New in Version 5.0

- User interface and navigation improvements making the app easier and more intuitive
- Updated to support latest upgrade to iOS 8
- Allows user to contact a Technical Support Engineer based on Product expertise

4.0

Oct 10, 2014

- User interface and navigation improvements making the app easier and more intuitive
- App now automatically saves and displays your AOG Form information, letting you simply edit data next time in an AOG situation saving you both time and keystrokes
- Channel Partner CSMs (Customer Service Managers) assigned or regionally aligned to support Honeywell Authorized Service Centers have been added"

3.0

Aug 9, 2014

- User interface and navigation improvements to improve the user experience
- Option of adding a second email address to connect additional accounts and devices
- Auto-fill feature so you only have to enter your contact information once

2.0

May 25, 2014

- UI changes to meet the latest Honeywell standards and Guidelines
- A new menu that details various services provided by Honeywell
- Improvements to overall app navigation

1.0

Oct 9, 2013

Feedback Report