Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

Duoke-Multichat Software Screenshots

iPhone

About Duoke-Multichat Software

Duoke is a multi-platform e-commerce intelligent customer service system. It currently integrates platforms such as Lazada, Shopee and TikTok, which can simultaneously manage multiple platforms and stores in a unified manner, and centrally process customer messages. The mobile version of Douke makes customer service more convenient.

What's New in the Latest Version 1.9.26

Last updated on Apr 8, 2024

Old Versions

1. Performance optimization has improved the smoothness of the session.

Version History

1.9.26

Apr 8, 2024

1. Performance optimization has improved the smoothness of the session.

1.9.24

Apr 2, 2024

1. Performance optimization has improved the smoothness of the session.

1.9.22

Feb 2, 2024

1. Support all types of TikTok stores in the US site (local stores, cross-border stores, ACCU stores).
2. TikTok supports searching orders and shipments through chat conversations.

1.9.20

Jan 26, 2024

1. Quick reply supports sending pictures and videos.

1.9.18

Jan 19, 2024

Improved chat fluidity.

1.9.16

Jan 12, 2024

Improved chat fluidity.

1.9.14

Jan 5, 2024

Improved chat fluidity.

1.9.12

Dec 22, 2023

1. Enhance the smoothness of the product order page.

1.9.10

Dec 20, 2023

1. Added an unanswered message filter.

1.9.8

Dec 8, 2023

1.Fixed some known issues

1.9.6

Nov 24, 2023

1.Fixed some known issues

1.9.4

Nov 17, 2023

1. Add news source display function.
2. AI assisted reception function to improve reception efficiency.
3. TikTok supports sending product order cards.

1.9.2

Nov 10, 2023

1. Add Lazada and Shopee emoji packs
2. UI optimization for emoji sending panel
3. Smoother image sending
4. Home button will no longer exit the application

1.9.0

Nov 3, 2023

1. Support blocking automatically initiated new conversations.
2. Optimisasi otorisasi toko.
3. Optimisasi daftar percakapan.

1.8.8

Oct 26, 2023

1. Support store authorization
2. Support registering new users

1.8.6

Oct 12, 2023

1. Support for recalling messages on Lazada.
2. Double tap the bottom navigation bar to locate unread conversations.

1.8.4

Sep 22, 2023

1. Support for loading more chat history.
2. Improved chat fluidity.

1.8.2

Sep 16, 2023

1. Add support for multiple message types

1.8.0

Sep 1, 2023

1、Performance optimization has improved the smoothness of the session

2、Fixed the issue of some logistics tracking numbers failing to be queried

1.7.8

Aug 18, 2023

1、Optimizing image and video loading.
2、Improving smoothness of the chat page.

1.7.6

Aug 11, 2023

1. News loading optimization to improve smoothness.
2. Support for manual retrieval of chat history.

1.7.4

Aug 3, 2023

1. Optimize the translation mechanism of the APP.
2. Support one-click copying of buyer information for orders.
3. Improve message filtering performance and enhance fluency.

1.7.2

Jul 28, 2023

1. Optimize TikTok's orders, products, coupons, and solve the lagging problem.

1.7.0

Jul 21, 2023

1. Refactor Shopee order, product and coupon modules to solve the stuck problem

2. Fix the blank problem of Lazada order list

1.6.8

Jul 20, 2023

1. Fix the problem that some Lazada orders may fail to load

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