2024.04.08
2024-04-16
• Overall quality and stability improvements
2023.10.30
2023-10-30
• Overall quality and stability improvements
2023.4.12
2023-09-25
• Overall quality and stability improvements
2022.10.26
2022-10-26
• Overall quality and stability improvements
2022.9.21
2022-09-21
• Overall quality and stability improvements
2022.6.29
2022-06-29
• Overall quality and stability improvements
2022.4.6
2022-04-13
• Users in spotlight will receive a proper notification
• Improved in-app and out-of-app incoming call notifications
• Overall quality and stability improvements
2022.2.2
2022-01-27
• Overall quality and stability improvements
2021.12.8
2021-12-08
• Users in spotlight will receive a proper notification
• Overall quality and stability improvements
2021.10.6
2021-10-06
• Support for selected Microsoft Teams Policies
• File share support for One-Time call
• Improvements to accuracy of annotations on devices with LIDAR support
• Overall quality and stability improvements
2021.9.15
2021-09-16
• Bug fixes and stability improvements
2021.1.8
2021-01-06
• Bug fixes and stability improvements
2020.12.9
2020-12-10
• Improved annotation placement algorithm that better detects surfaces and allows for a better alignment of annotations
• Joining Microsoft Teams Meetings
• Added to the Microsoft Intune approved client list
• Updated messaging on how to regain lost tracking
• Launching Microsoft Remote Assist from other app or website
2020.10.1
2020-10-05
• With asset capture, users can annotate, capture, and visualize images and videos of assets and store them in Common Data Service
• Support for group calls with Remote Assist HoloLens users
• Bug fixes and stability improvements
2020.9.1
2020-09-09
• Support for group calls (calls with 3 or more participants)
• Remote Assist mobile users can now choose to share their own space or annotate on others
• Bug fixes and stability improvements
2020.7.30
2020-07-30
• Fix for not displaying the Remote Assist mobile user's video feed on the Microsoft Teams desktop or mobile user's screen
• Fix for placing the arrow annotation at the correct angle for Microsoft Teams desktop or mobile users
• Additional bug fixes and improvements
2020.7.1
2020-07-01
- Enabling calls between two Remote Assist mobile users
- Improved annotation placement experience in users’ space with new arrow appearance and rotation capabilities
- Improved incoming call experience for Remote Assist mobile users who do not have the app open when a call comes in from Microsoft Teams desktop or mobile clients
2020.5.28
2020-05-28
- Remote Assist is now available on mobile devices without augmented reality (AR) support
- Improved annotation placement algorithm that better detects surfaces and allows for a better placement of annotations
- Updated messaging on how to regain lost tracking
- Improved arrow and ink scaling in your environment
- Automatically share snapshots to the text chat to reference later
- Post snapshots to an associated work order, if you are a Field Service customer
2020.5.7
2020-05-05
- Capture session history through call recordings
- Share files between technicians and remote collaborators to improve collaboration
- Dynamics 365 Field Service customers can link files shared during a Remote Assist for mobile call to their work orders
- Bug fixes and stability improvements
2020.4.1
2020-03-31
- Capture session history through call recordings
- Share files between technicians and remote collaborators to improve collaboration
- Dynamics 365 Field Service customers can link files shared during a Remote Assist for mobile call to their work orders
- Bug fixes and stability improvements