Mobility by Ecolane

Mobility by Ecolane


Self Service Transportation


Free

4.3.7for iPhone, iPad and more
4.1
55 Ratings
Ecolane USA, Inc.
Developer
93.6 MB
Size
Feb 21, 2024
Update Date
Travel
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
Mobility by Ecolane Screenshots
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About Mobility by Ecolane

Ecolane's Self Service mobile app allows passengers from participating agencies to manage their transportation from the convenience of their smart phone.

- Flexibility to Manage Trips
- Empower riders with direct access to review and manage their trips
- View upcoming and completed trips, easily cancel trips

- Convenient Trip Details View
- Passenger notifications with accurate vehicle ETAs, reduce wait time
- Ability to follow bus on a visual map to see exact location

- Simple Mobile Interface
- 24/7 access to account profiles, settings and reservations


NOTE: Access to some features will depend on the service guidelines for your individual transportation agency.
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What's New in the Latest Version 4.3.7

Last updated on Feb 21, 2024
Old Versions
Bug Fix:
Resolved issue with biometric login where info was not being updated upon login.
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Version History
4.3.7
Feb 21, 2024
Bug Fix:
Resolved issue with biometric login where info was not being updated upon login.
4.3.6
Oct 5, 2023
Enhancements:

Modified the login button to match the client's branding: "Login with NinerNET".

OS14 will no longer be supported. Existing OS14 users can continue to use the app, but it will not be available to new users who are on OS14.

Automated the upload of dSym files to Firebase to insure that all iOS apps automatically notified Ecolane of crashes in production.

Bug Fixes:

We resolved usability issues affecting riders using voice over and zoom were shown oerlapping buttons.

We resolved a usability issue preventing riders using Voice Access from selecting the agency during the login process within the application.
4.3.4
Jun 22, 2023
Bug fixes:
• Updated the password field to display the Show/Hide button immediately upon page load.
• Resolved issue on Itinerary screen where clicking the exit button does not exit trip booking.
• Resolved issue where recently book trips do not display after clicking the back button during a return trip booking attempt.
• Resolved issue where app was logging user out after user closed then reopened the app.

Enhancements:
• Added ability to login using biometric options, based on user's device settings.
• Implemented autofill to reduce the amount of typing required for users.
4.3.3
Jan 24, 2023
New features and improvements:
• Added dynamic font scaling to app to improve usability with increased text size and/or "zoomed" display settings turned on.

Bug fixes:
• Resolved issue where default device does not update when a different device is selected during trip booking.
• Resolved issue where trips weren't able to be booked during a specific time frame as expected.
4.3.2
Oct 7, 2022
New Features:
• Added ability to drag and drop pin to choose pick-up or drop-off location.
• Fix to improve ease of adding addresses while in landscape mode.
• Fix to prevent Login button from being covered up by password field.
• Added "x" to all trip booking screens to allow user to exit trip booking.
• Updated screens to use "Pick-Up" and "Drop-Off" verbiage instead of "Leave at" and "Arrive by" to be consistent across all Ecolane applications.
Bug Fixes:
• Resolved issue preventing the Current Location button from working with Voice Over on.
• Resolved issue for app crashing when clicking on the date filed while booking a trip.
• Resolved issue where Voice Over was spelling out "Log in" button label instead of the typed-in username.
4.3.1
Jul 9, 2022

Release Notes:
• Accessibility improvements on the following screens:
◦ Account
▪ Headings
▪ Color Contrast
◦ Cancel Trip
▪ Titles
▪ Status Messages
◦ Itinerary
▪ Alternative Text
▪ Headings
▪ Reading Order
▪ Name
◦ Mobility Aid
▪ Color Contrast
◦ New Trip
▪ Name
▪ Color Contrast
▪ Keyboard Navigation
◦ Passengers
▪ Titles
▪ Color Contrast
▪ Keyboard Navigation
◦ Payment
▪ Color Contrast
▪ Keyboard Navigation
◦ Personal
▪ Color Contrast
▪ Keyboard Navigation
◦ Specifics
▪ Reading Order
▪ Labels
▪ Color Contrast
◦ Trips
▪ Keyboard Navigation
▪ Reading Order
▪ Name
• Ability to delete self-service account
• Updated flow of adding additional passengers


4.3.0
Jun 16, 2022
New features and improvements:

Accessibility improvements for:
Text boxes on the login screen
Mobility aid device buttons on the Mobility Aid screen

Bug fixes:
Pricing totals adjust properly on the new Trip screen
Trips are no longer shifted any amount of time
4.2.1
Apr 1, 2022
New features and improvements:
- Updated for use in iOS 15!
- Added the following information to Trip Details: Vehicle number, Provider

Bug fixes including:
- Users no longer able to inadvertantly book a duplicate trip by pressing the button too quickly.
- Corrected an issue that prevented a user that has recently changed email address from resetting password.
- Standardized formatting of addresses.
- Selecting 'Show Trip' too quickly after booking a trip no longer prevents the booking of a return trip.
- Fixed error 'Unknown device code: none' that could occur when using 'Book Again' function with certain mobility selections
v4.1
Jul 29, 2021
We fixed the issue of ride tracking
v4.0
Jul 10, 2021
We are existed for you to start enjoying version 4, Mobility by Ecolane. With this upgrade we strive to deliver an even better user experience.
3.2.0
Sep 8, 2020
New features and improvements:
- Support for a notification about a new mobile application version available
- Support for notifications about vehicle arrival, rider no-show, or trip cancellation

Bug fixes including:
- Screen reader related fixes for increased accessibility support
- Fixes related to defining the date of birth in registration
3.1.2
Jul 6, 2020
New features:
- Support for the collection of trip ratings for transit agencies that wish to collect them

Bug fixes including:
- Fix in the county and state showing as ‘null’ in some addresses
- Fix in prompting users who canceled a trip if they want to cancel other trips on the same day
3.1.1
May 8, 2020
A bug fixed in address selection on the booking form.
3.1.0
Apr 30, 2020
Version 3.1.0 introduces a cleaner, smoother UI experience throughout the app.

Key changes:

The use of visual grouping helps you focus on the key information on each screen.
Some new in-app announcements keep you better informed on your upcoming and in-progress trips.
The renewed UI experience includes better support for users who use assistive technology.
Note: After installing this update, you need to enter your login credentials the first time you use the app. If you have forgotten your password, don’t worry: use the ‘forgot password’ option on the landing screen to create a new password.
3.0.13
Jan 27, 2020
Fix in showing the ‘vehicle on the way’ notification.
3.0.12
Jan 6, 2020
Improvements:
- Possibility for the application to use a wider time window to get a trip booked
Fixes:
- Fix in the mobility device menu on the sign-up page
- Fix in showing your current location on the map
- Fix in some fields missing in the application
v3.0.11
Nov 12, 2019

Improvements to defining pick-up and drop-off locations:
- Edit the address directly in the address bar
- Use your current location as the pick-up or drop-off location
- View the pick-up or drop-off location on a map, along with your current location
- Tap on the map to define the pick-up or drop-off location
- Move the pick-up or drop-off location by moving the pin on the map

Other improvements:
- Fix in displaying the Powered by Google logo
3.0.11
Nov 8, 2019
Improvements to defining pick-up and drop-off locations:

- Edit the address directly in the address bar
- Use your current location as the pick-up or drop-off location
- View the pick-up or drop-off location on a map, along with your current location
- Tap on the map to define the pick-up or drop-off location
- Move the pick-up or drop-off location by moving the pin on the map

Other improvements:
- Fix in displaying the Powered by Google logo
3.0.10
Sep 17, 2019
Accessibility improvements:
- Registration page
- Login page
- Book New Trip button
- Calendar view

Other improvements:
- The Powered by Google logo showed in the address search even if Google address autocomplete was not enabled. This has been corrected.
3.0.9
Sep 4, 2019
Bug fixes
3.0.8
Aug 16, 2019
Bug fixes
3.0.7
Jul 31, 2019
Improvements in searching for pick-up and drop-off locations
3.0.6
Jun 28, 2019
- Ability to create a home POI at registration*
- Ability to select a mobility device at registration, select a device when booking a trip, and set a default mobility device in your user profile

*Only available at select agencies
3.0.5
Jun 4, 2019
- Phone number is now an option for self registration for agencies that support it.
- Various bug fixes.
3.0.3
Mar 1, 2019
Bug Fixes

Mobility by Ecolane FAQ

Click here to learn how to download Mobility by Ecolane in restricted country or region.
Check the following list to see the minimum requirements of Mobility by Ecolane.
iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
Mobility by Ecolane supports English, Spanish

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