Emkon Smart Support

Master service challenges with emkon. Smart Support! The app for mobile and worldwide collaboration in service and maintenance offers you:

• Live Video streaming of service processes for remote experts
• Laser Pointer in live video
• Delay-free voice communication via public phone network
• Still image capturing
• Text Chat for quick information exchange
• Joint working / Collaboration on still images in the Whiteboard
• Contact list and call option
• Call history with screenshots
• File manager with share and upload function
• Multipoint calls with several participants
• Easy and intuitive operation

Smart Support provides live video and voice communication from on-site technicians to one or more remote experts. The only requirement is a smartphone, tablet or laptop with a camera and an internet connection. The image quality is especially optimized for service and maintenance. To keep full control of all content, Smart Support is secured with latest encryption technologies. Show More