EudataMobile Screenshots
About EudataMobile
EudataMobile App provides multiple collaboration channels and permits the multichannel interaction between customers and contact center agents or experts.
EudataMobile App relies on Eudata WCS infrastructure that must be purchased before using the app.
Features description:
- Audio/Video: Using EudataMobile can add to your customer service accessible via the mobile channel audio and video call (VoIP on WiFi, 3/4G Networks)
- Chat: with EudataMobile you can create “click-to-chat” Mobile app.
- Link pushing: it’s possible for the agent to push web contents
- Context Data: profile your customer and pass these info to the Agentent
- ChatBot interaction: interact with a first level chatbot that will assist you in finding the desired information
EudataMobile App relies on Eudata WCS infrastructure that must be purchased before using the app.
Features description:
- Audio/Video: Using EudataMobile can add to your customer service accessible via the mobile channel audio and video call (VoIP on WiFi, 3/4G Networks)
- Chat: with EudataMobile you can create “click-to-chat” Mobile app.
- Link pushing: it’s possible for the agent to push web contents
- Context Data: profile your customer and pass these info to the Agentent
- ChatBot interaction: interact with a first level chatbot that will assist you in finding the desired information
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What's New in the Latest Version 1.1.0
Last updated on Feb 4, 2019
Old Versions
Eudata ConvyAI chatbot integration
Webrtc audio/video calls enabled
Webrtc audio/video calls enabled
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Version History
1.1.0
Feb 4, 2019
Eudata ConvyAI chatbot integration
Webrtc audio/video calls enabled
Webrtc audio/video calls enabled
EudataMobile FAQ
Click here to learn how to download EudataMobile in restricted country or region.
Check the following list to see the minimum requirements of EudataMobile.
iPhone
EudataMobile supports English