FactoryTalk® TeamONE™

How do we make machine to human push notifications better? With this release, we added a recent history view of notifications, including alarm and FactoryTalk Analytics for Devices action card notifications, that can be accessed from anywhere and without setting up or maintaining an on-prem database. Standard Edition is required for machine to human push notifications.

As always, email ramobilesupport@ra.rockwell.com for support and send us feedback to 33seconds@ra.rockwell.com.

Are you part of several teams? Standard Edition users don’t have to logout to switch teams and we’ve enhanced the quick Switch Team page so it loads faster and added a filter field for teams.

We continue to make your experience better when enabling Alarm push notifications, added character limits to some input fields, enhanced how quickly device status is displayed when connecting to devices using CIP URL and crushed some bugs. Search for CIP URL in our knowledgebase to learn more.

With this release, your control system can talk to you!

We’ve enabled push notifications to Standard Edition users from FactoryTalk Alarms & Events and FactoryTalk Analytics for Devices appliance (aka Shelby). Email us or check the knowledgebase for configuration help.

This is only the start! More exciting features are being developed as we continue to update TeamONE.

As always, email ramobilesupport@ra.rockwell.com for support and send us feedback to 33seconds@ra.rockwell.com.

Please let us know what you think as we continue to add features to both the Free and Standard editions. Here’s what’s new in this release:

- Standard users can export incidents as pdf files and share using apps such as Messages, Email, etc.
- Using the Monitor module to connect directly to a Logix-based controller from your iPhone and iPad without a server in between is powerful. Starting with this release, in addition to accessing controller scoped tags, all users can access program parameters and local tags (aka program scoped tags). Examples are added to the Monitor module to help you with the syntax.
- You can now send a link of any Knowledgebase Answer ID to Chat, Teamboard or to an incident directly from the Knowledgebase Module so it can be easily referenced by others on your team.
- We’ve also improved support for iPads, made some minor updates and some bug fixes.

As always, keep sending feedback and thoughts to 33seconds@ra.rockwell.com. For tech support questions, please email ramobilesupport@ra.rockwell.com.

Here’s what’s new in this release:

-Tablet support - Run TeamONE on your iPad.
-In addition to getting status information from any EtherNet/IP device on the network, our integration with Logix and PowerFlex goes much further and we’ve just added PowerFlex 753 drives to the list of devices with enhanced integration.
-Add a Knowledgebase document to your Favorites.
-Tracking incident changes, collaborating, and adding attachments to an incident were enhanced.
-Filter by Device Alias in the Shelby Action Deck module.
-There are other minor updates and some bug fixes.

As always, keep sending feedback and thoughts to 33seconds@ra.rockwell.com. For tech support questions, please email ramobilesupport@ra.rockwell.com.

Please let us know what you think as we continue to add features to both the Free and Standard editions. Here’s what’s new in this release:

-So, you are troubleshooting an issue with your process and you are in a location where you don’t have a place or stand for your laptop. Now you do! Leave that laptop behind (locked on your desk), take your phone out and use TeamONE™. The app will launch much quicker with this release and you can now trend Logix tags directly without the need of a computer or server!
-Standard users can trend up to five (5) elements (tags or drive parameters) in one trend!
-The Chat and Teamboard text entry fields are enhanced to help you be more descriptive for better collaboration.
-Attaching pictures to the Incident module is great. Being able to tap, pinch and zoom on these pictures is even better and is now possible with this release.
-We’ve also improved support for iOS 12.

There are other minor updates and some bug fixes.

As always, keep sending feedback and thoughts to 33seconds@ra.rockwell.com. For any login issues or bugs, please email ramobilesupport@ra.rockwell.com to create a support ticket and our team will jump right on it.

Here’s a new update of features requested by you - our users. New stuff includes:
- Share Monitor watchlists created in the Monitor module to your team. Help collaboration and increase productivity.
- LINT datatypes in a Monitor watchlist are displayed by default in UTC DateTime format.
- Favorite module – Create quick access to external web content, such as user manuals, MES dashboards, or web-based HMI.
- And as always with every update, we fixed some bugs, made UI enhancements based on your feedback, and ever-important security fixes.

Keep sending feedback to 33seconds@ra.rockwell.com. For any issues, email ramobilesupport@ra.rockwell.com to create a support ticket and our team will help you out.

With this major release, you’ll find exciting new additions, including a NEW module!

- Monitor module (new!) - view live tag values directly from a controller without a data server in the middle, which can be used for tasks like I/O checkout or troubleshooting values that may not be displayed on an HMI. You can start using this module for free.

- Favorites module (renamed from Pinboard) – allows you to create a personal list of what’s important to you, now including Monitor lists and Trends. This list isn’t shared with your team, so your preferences are safe with us. -wink-

- Reorganized home screen to highlight the modules our users have been using the most, to keep you working efficiently.

- New FactoryTalk® Analytics for Devices features are now available in the Action Deck module! The Action Deck Module is now aware of Devices Aliases configured in a connected FactoryTalk® Analytics for Devices appliance, to make it easier to find a problem. We have also added a new quick filter that simplifies the hiding or showing resolved Action Cards.

Download this update and see what the buzz is about @ROKTechED 2018!

Keep sending feedback to 33seconds@ra.rockwell.com. Email ramobilesupport@ra.rockwell.com to create a support ticket and our team will help you out.

This update improves cases where push notifications may cause errors to be displayed.

Are you trying to connect to devices on a control network that doesn’t have a wireless connection? Or maybe your devices aren’t directly on EtherNet/IP? With this release of TeamONE, you can configure a path to your device using a network bridge through the backplane of your ControlLogix chassis. This is called CIP URL Addressing. Need more information? Check out Rockwell Automation Knowledgebase, Article ID 1071889.

This release also improves support for the iPhone X.

Keep sending feedback to 33seconds@ra.rockwell.com. Email ramobilesupport@ra.rockwell.com to create a support ticket and our team will help you out.

You saw it at Automation Fair and now it's in your hands! We are pleased to officially release the Action Deck module for the FactoryTalk® Analytics for Devices appliance -- more commonly known as Shelby.

•Enjoy premier integration with your Shelby appliance.
•Instantly displays the device actions that need your review.
•Swipe right if the action is relevant to you; swipe left if it’s not.
•Over time, Shelby learns your preferences and tweaks the Action Deck for you

Keep sending feedback to 33seconds@ra.rockwell.com. For any issues, email ramobilesupport@ra.rockwell.com to create a support ticket and our team will help you out.

We hope you've had a good start to 2018! We've been busy preparing a new update to make your life easier. Some updates include:

- Making connections is friendlier because we verify that the device is there with a little green check AND we fixed a bug so you can successfully use their hostname if they have one.
- Members of multiple teams can see that there is activity happening outside of their current team and can easily switch over to see what's going on.
- Auto-logon to the Rockwell Knowledgebase works again. (Yay!)
- Built-in support for a demo mode that lets you use your own phone during a Rockwell training class without messing up your existing teams. Come see what we mean at Rockwell Automation TechED!
- Better support Support for iOS 11
- And as always with every update, we fixed some bugs, made UI enhancements based on your feedback, and ever-important security fixes.

Keep sending feedback to 33seconds@ra.rockwell.com. For any login issues or bugs, please email ramobilesupport@ra.rockwell.com to create a support ticket and our team will help you out.

Support for Rockwell Automation's new login, password reset, and registration system.

Our engineers and designers are awesome! They’ve been pounding the keys and with this this release we’re bringing many new Standard Edition features to life! The Standard Edition updates include:

•Offline Quick Team Switching – You can now switch to any of your teams when you’re offline (if you’ve previously logged into the team on your device). In the past we added the ability to switch teams without the need to login again BUT you needed to be online to do so. Now you can do it regardless of your connectivity status.

•Multi-Team Push Notifications – For those users that have joined multiple teams on the same device, you’ll now get push notifications for each team you’re part of. This one is like a ‘shy feature’ that is going to be a sleeper hit. It’s a feature that won’t brag about itself, but it should. It’s just like Kevin P. on our development team ;-)

•Multi-Pen Trending – Now you can trend up to three (3) elements in one trend! You can also share and post these trends to your team to debug your industrial processes faster and compare values easily.

We also did updates across the app which apply to Free Edition users. These include UI enhancements, bug fixes, security enhancements and more code refactoring to make the internals of TeamONE even more of an expandable platform. One other big item is that we’ve tested and now support iOS11.
Email us or search the Rockwell Automation Knowledgebase if you want more details on the updates, enhancements and fixes in this release. For any login issues or bugs, please email ramobilesupport@ra.rockwell.com to create a support ticket and our team will jump right on it.

Raise the roof - it’s time to celebrate! It’s our 1 year anniversary on the app store and our 10th release of TeamONE! We’re so happy to have reached this important milestone and in this release we’ve focused on some great high impact features. These include:

•Higher resolution images (Free & Standard Editions) – You now can make out what your pictures are within the chat, Teamboard and incident modules.
•Team Switching ‘Part 2’ (Standard Edition) – You can now quickly switch teams without logging out when online by way of a new icon beside the team name on the homepage.
•Other updates include, UI enhancements when you join a team, auto scrolling to the bottom of the Teamboard and a metric ton of code refactoring that makes the internals of TeamONE more of an expandable platform for the future.

We’ve also fixed many bugs and enhanced the apps security. Email us or search the Rockwell Automation Knowledgebase if you want a full list of updates, enhancements and fixes in this release.
As always, keep sending feedback and thoughts to 33seconds@ra.rockwell.com. For any login issues or bugs, please email ramobilesupport@ra.rockwell.com to create a support ticket and our team will jump right on it.

The TeamONE development team has been hard at work improving both the Free and Standard editions based off your feedback!

- Device Status - A lot of you were seeing ‘unknown’ devices so we’ve updated the Device Status Module library which now includes 1500+ devices.
- Incident - A new incident filter & report. You now have a quick summary of the incidents in your team and you can filter on: open, closed, day/week/month, and the ones authored by you.
- Teamboard - The Teamboard notification toasts while you’re in the app can be annoying so now you can suppress those within settings
- Chat - We removed the need to add contacts in the chat module. All team members will appear in the module, no need to manually add your mates.

More app wide updates include:

- A new & simplified flow when you log into the app and join/create a team. Now you can change your picture and name based off the team!
- Our login prompt when you were automatically logged out due to a password change on the web wasn’t behaving. In this update it’s behaving now.
- If you are typing in a text field and go to another module we now retain that text. We also prompt you to save edits if you are in an ‘add or edit’ workflow and get a toast notification.

We’ve also fixed many bugs and laid some internal groundwork for our next update. Email us or search the Rockwell Automation Knowledgebase if you want a full list of updates, enhancements and fixes in this release.

As always, keep sending feedback and thoughts to 33seconds@ra.rockwell.com. For any login issues or bugs, please email ramobilesupport@ra.rockwell.com to create a support ticket and our team will jump right on it.

We’re back with a new update for you! Updates include:

TEAMBOARD NOTIFICATIONS ARE HERE! We’ve heard this from many and now you’ll get a notification when team members post. We had to re-do our back end for the notification system to handle the 1 to many type of push notification and now it’s ready to go! One major piece to enable this was that we changed to use tabs and not spaces…tabs create smaller file sizes…spaces are not precise ;-)

You need to know what time people messaged you and the team. So we’ve added timestamps in the Chat and Teamboard modules and also done some UI tweaks. Now you can collaborate better!

When you log out and switch teams, the app now ‘delta’ syncs. Which means the app now keeps a copy of each team’s database so when you log out and log back into your teams, only the new stuff syncs. It’ll also now show you only the new messages you got while not logged in to your other teams. This enhancement saves you time and network bandwidth.

More updates include:
•Knowledgebase Module – It now keeps your spot so when you leave and return it’s where you left it
•App General - Added name labels under each icon so you know what they actually do before you touch them
•Device Status Module - renamed the device health module to device status because it’s more reflective of what it actually does

We’ve also squashed bugs, enhanced UI elements based off feedback, and added security enhancements. Email us or search the Rockwell Automation Knowledgebase if you want a full list of updates, enhancements and fixes in this release.
As always, keep sending feedback and thoughts to 33seconds@ra.rockwell.com. For any login issues or bugs, please email ramobilesupport@ra.rockwell.com to create a support ticket and our team will jump right on it.

We’ve got a mucho grande update for you!

Users told us remembering team names was annoying and we agree! Now when you join a team, you get a list of all the teams you’re a part of or that you’ve been invited to. This makes things much easier when logging in or onboarding new team members - so be sure to invite more folks to your teams!

We’ve enabled our Standard Edition option in this release. Included in this edition is the brand spanking new Alarms module. This new module is awesome at helping teams solve issues even faster on the plant floor! Standard Edition users can now view, post, and share alarms from a FactoryTalk Alarms & Events server. You already have this if you’re running FactoryTalk View Site Edition HMI or you can get it by installing FactoryTalk Alarms & Events separately.

We’ve also squashed bugs, enhanced UI elements based off feedback, and added security enhancements. These include a mapping issue for the 1769-L19ER name, sorting chats based off the latest thread, behavior of the 'Go' button on the keyboard, and fixing a situation where users couldn’t resolve an incident. In addition, a swipe on a team member’s name now allows you to resend an invite. Email us or search the Rockwell Automation Knowledgebase if you want a full list of what’s been fixed in this release.

As always, keep sending feedback and thoughts to 33seconds@ra.rockwell.com. For any login issues or bugs, please email ramobilesupport@ra.rockwell.com to create a support ticket and our team will jump right on it.

Listening and adjusting is a key part to any relationship and of course our team loves our users so here are some excerpts of what’s in this update:

•You wanted to trend a parameter directly from viewing a device within the Device Health module vs. going back to the homepage and entering the Trend module. So we did that. It’s clean, nice & saves you 2.39 seconds every time. Seconds count!
•Users want to add team members and logout but they can’t find where to do this within the app. It’s actually buried 3 levels deep in the settings; our bad on this design. So to fix this you now have a ‘Quick Action’ bar on the homepage that deep links into these functions. It’s easy and quick. Stay tuned for more and more quick functions to appear in the bar over time.
•Some folks use DNS to route to their CIP devices and we only supported direct IP in prior versions. In this update, the Connect Module now supports hostname as well as IP addresses. Now you can enter something like ‘Line1powerflex525thatmixesthebutter.yourdomain.com’ and connect to it! This also lays the groundwork for our upcoming edition that will enable you to connect to Alarm servers and put more context into your team collaborations.
•Users thought based off our login page that you needed a TechConnect contract to use TeamONE. This isn’t the case, and we’ve made some small updates to the login screen to make this clearer.
•Apps have bugs and we’ve squashed a bunch in this release. Some you’ve told us about and some we’ve found on our own. From the keyboard being hidden every time you send a chat or post on the Teamboard, to tapping an image opens the wrong image to a really-deep-in-the-server one that you didn’t see but we sure did in our error logs. These bugs, along with about 10 others, are fixed in this update.

As always, keep sending us feedback and thoughts to 33seconds@ra.rockwell.com. For any login or bug issues, please email ramobilesupport@ra.rockwell.com to create a support ticket so our team can jump on it.

We’re back with a new update! We’ve added a new item and fixed an annoying error dialog in this update.

• Some of our users have forgotten their passwords and can’t login. No worries, we’re all forgetful sometimes. We’ve integrated a new forgot password interaction on the homepage so you can reset your password quickly.
• We had a deep error that was throwing an error every 30 seconds in a specific situation. Debugging it was a bit like trying to pin Jello to a wall; but thanks to a great early adopter user that helped us debug it - it’s fixed!
• We’ve also done some other minor UX refinements and bug fixes. Email us if you want details on these.

As always, keep sending us feedback and thoughts 33seconds@ra.rockwell.com and any login or bug issues please email ramobilesupport@ra.rockwell.com and that will create a support ticket and our team will jump on it.

We've fixed some issues reported by our awesome early adopter users and added a new feature in this update!

* Our offline indicator and message was as hyper as a 5 year old child on a sugar rush, and it was showing a lost connection when it was really ok. We've calmed it down in this release.
* Before when you added a team member you had tell them in person that you've invited them. Now you have the option to send them a personalized, auto-created email.
* If you added a new incident in a certain way you could save it without a name, which is a required field. We didn't like this loophole and neither did the app, so we closed it.

Keep sending us feedback and thoughts 33seconds@ra.rockwell.com and any login or bug issues please email ramobilesupport@ra.rockwell.com and that will create a support ticket and our team will jump on it.

Project Stanton is now FactoryTalk® TeamONE™!

We've listened to a lot of your feedback during our preview and updated the following things in this 1.1 product release.

- First off, there is no more preview VIP list! Now anyone can now download and login.
- The Teamboard module’s performance loading posts was a bit like a rowboat, now it’s like a jet boat.
- When the app can't sync to the cloud due to network issues you wanted to be notified of that. We get that; so we added an indicator on the homepage when you’re offline and a drop down message when you’re in the modules. You can still use modules when you’re offline from the cloud because TeamONE will just sync when the connection comes back. It goes away automatically when the network connection returns or you can dismiss it by the x.
- Sometimes the trend didn't come back when you locked your phone. That’s annoying so we fixed that.
- We’ve done a bunch of visual updates. The most notable is the octagon in the top right. That’s now a home icon. The home icon brings you home. People get it now.
- We added a button for technical support in the about page (within the gear). This button launches your devices email app and populates an email that goes into an support email that will automatically create a ticket. You can use this button when you need help or just email ramobilesupport@ra.rockwell.com outside of the app for support.
- Team members can now remove team members from the team. The team owner cannot be removed. When a team member is removed, the app also posts on the Teamboard that the user has been removed. Be sure to know if the team member you’ve removed is offline, he/she won't be removed until he/she reconnects to the cloud.
- When you posted a URL link in the Teamboard module, these posts didn't have an underline so people didn't know it was a link. So now they know and knowing is 1/2 the battle.
- We changed the app icon and splash screen. We like red and gray better.

We've got a ton more planned based off your feedback so be sure to update your app often! Also keep sending your feedback to 33seconds@ra.rockwell.com because together we get better.

Be sure to visit www.33seconds.io for more information on FactoryTalk® TeamONE™!

Bug Fixes

We’ve squashed many bugs in this release, added couple new features, and made good on several engineering debt items. Here’s a short list: - Shelby action cards can now be shared as snapshots! Another reason to become a Standard Edition user. - Our initial release of a new Notification center is also in this release. As always, email ramobilesupport@ra.rockwell.com for support and send us feedback to 33seconds@ra.rockwell.com.