FAQ: Support Your Customers
Perfect customer emails
$2.99
4.0for iPhone, iPad and more
Age Rating
FAQ: Support Your Customers Screenshots
About FAQ: Support Your Customers
With FAQ you can create the perfect email reply in just a few seconds.
FAQ is an “Email Composer” where you can store all the information you use regularly, such as answers to questions, instructions , warning and legal text, or maps and diagrams.
It takes just a few moments to select the elements you want, and combine them into a custom reply, and wrap it with a suitable greeting and ending.
You can, of course also store complete replies for the most common questions.
It is fantastic for customer support, schools, managing teams, and hobby or prayer groups, and thousands of other uses.
****.5 - "A powerful productivity app" Appdictions.com
Every single user review so far has been 5-stars, here are some examples from our US users
***** "Must-have app for business"- Steve Kay
***** "Elegant to use...setup was a breeze." -Jeremy Neas
***** "Slick, professional, right on the mark" - tahster
***** "Saves TONS of time. Would love a desktop version so I can use it for ALL my correspondence" - J Saulter
***** "Totally awesome!!. I searched for months and bought other apps before finding this jewel!..." - UH60Av8or
***** "When I bought this, I needed it for emails, but didn't realize then all the other uses I could put it to. Thanks so much!" - PiecatGirl
• Combine the selected elements into an email or the clipboard, with an opportunity to review and edit before you send.
• Customize each email with appropriate opening and closing phrases.
• Use FAQ to store other text or images you might need- like a range of different email signatures, or a favourite photo you might want to send.
• Battle-tested, supporting the 250,000+ users of our popular "MailShot Pro" group email app.
Give it a try- you will find many different uses for it.
For a video of FAQ in action, check out http://youtu.be/4XzzaoqzSOs
FAQ is also available with Markdown support, at http://www.appstore.com/faqmarkdownemailcomposer
If you need any help, have questions, requests for future enhancements, or just to tell us of yet another unique use you have found for FAQ, see our support page, or let us know on our support email address in the app.
We are always happy to hear from you.
FAQ is an “Email Composer” where you can store all the information you use regularly, such as answers to questions, instructions , warning and legal text, or maps and diagrams.
It takes just a few moments to select the elements you want, and combine them into a custom reply, and wrap it with a suitable greeting and ending.
You can, of course also store complete replies for the most common questions.
It is fantastic for customer support, schools, managing teams, and hobby or prayer groups, and thousands of other uses.
****.5 - "A powerful productivity app" Appdictions.com
Every single user review so far has been 5-stars, here are some examples from our US users
***** "Must-have app for business"- Steve Kay
***** "Elegant to use...setup was a breeze." -Jeremy Neas
***** "Slick, professional, right on the mark" - tahster
***** "Saves TONS of time. Would love a desktop version so I can use it for ALL my correspondence" - J Saulter
***** "Totally awesome!!. I searched for months and bought other apps before finding this jewel!..." - UH60Av8or
***** "When I bought this, I needed it for emails, but didn't realize then all the other uses I could put it to. Thanks so much!" - PiecatGirl
• Combine the selected elements into an email or the clipboard, with an opportunity to review and edit before you send.
• Customize each email with appropriate opening and closing phrases.
• Use FAQ to store other text or images you might need- like a range of different email signatures, or a favourite photo you might want to send.
• Battle-tested, supporting the 250,000+ users of our popular "MailShot Pro" group email app.
Give it a try- you will find many different uses for it.
For a video of FAQ in action, check out http://youtu.be/4XzzaoqzSOs
FAQ is also available with Markdown support, at http://www.appstore.com/faqmarkdownemailcomposer
If you need any help, have questions, requests for future enhancements, or just to tell us of yet another unique use you have found for FAQ, see our support page, or let us know on our support email address in the app.
We are always happy to hear from you.
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What's New in the Latest Version 4.0
Last updated on Mar 19, 2023
Old Versions
Updates for iOS and graphical changes
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Version History
4.0
Mar 19, 2023
Updates for iOS and graphical changes
3.2
Jan 8, 2020
Add support for Dark Mode in iOS13
3.1
Feb 24, 2018
* Bugfixes
3.0
Feb 13, 2018
* Enhanced support for iPhone X and iOS11
2.0
Apr 9, 2015
• Compatible with iOS10
• Support for larger iPhone screen sizes.
• 64 bit support
"Copy text only" mode, for apps that cannot paste images and text at once.
• Support for larger iPhone screen sizes.
• 64 bit support
"Copy text only" mode, for apps that cannot paste images and text at once.
1.4
Jun 3, 2013
NEW Duplicate topics, by tapping "Edit" and dragging down
NEW Social media sharing on the "Share" button
If you find FAQ useful, we really appreciate your support with a user review on the AppStore. (The "Rate" button is provided for this.)
NEW Social media sharing on the "Share" button
If you find FAQ useful, we really appreciate your support with a user review on the AppStore. (The "Rate" button is provided for this.)
1.1
Nov 30, 2012
This new version adds :
• Support for iOS6 and iPhone 5 screen
• Duplicate entire topics with drag and drop
• Re-ordering of topics
• Added support email option (on Support button)
• Explanatory video (on Support button)
If you find FAQ useful, please leave a review on the App Store.
• Support for iOS6 and iPhone 5 screen
• Duplicate entire topics with drag and drop
• Re-ordering of topics
• Added support email option (on Support button)
• Explanatory video (on Support button)
If you find FAQ useful, please leave a review on the App Store.
1.0
Oct 24, 2011
FAQ: Support Your Customers FAQ
Click here to learn how to download FAQ: Support Your Customers in restricted country or region.
Check the following list to see the minimum requirements of FAQ: Support Your Customers.
iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.
FAQ: Support Your Customers supports English
