Faveo Helpdesk Community
Free
1.9for iPhone, iPod touch
1.9
1 Ratings
Ladybird Web Solution Private Limited
Developer
17.5 MB
Size
Feb 13, 2019
Update Date
Business
Category
4+
Age Rating
Age Rating
Faveo Helpdesk Community Screenshots
About Faveo Helpdesk Community
To use this application please sign up on www.faveohelpdesk.com This ios application will work with Faveo Helpdesk Community Edition web based application.
Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.
The word Faveo comes from Latin which means to be favourable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven with passion of providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions.
Faveo can also be customised according to requirement and we do undertake such request.
Faveo is designed & developed by Ladybird Web Solution Pvt Ltd, and launched in October 2015.
Checkout the knowledge based and our Video channel to learn how to use Faveo and this mobile app.
Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.
The word Faveo comes from Latin which means to be favourable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven with passion of providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions.
Faveo can also be customised according to requirement and we do undertake such request.
Faveo is designed & developed by Ladybird Web Solution Pvt Ltd, and launched in October 2015.
Checkout the knowledge based and our Video channel to learn how to use Faveo and this mobile app.
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What's New in the Latest Version 1.9
Last updated on Feb 13, 2019
Old Versions
* Logout button touch issue is fixed in slide menu view
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Version History
1.9
Feb 13, 2019
* Logout button touch issue is fixed in slide menu view
1.8
Feb 7, 2019
* Permission added while Login into the App - Only Agents and Admins can able to login
* After changing the role of Agent/Admin to the user he will get an alert message and he will log out from the app.
* After changing the credentials of Agent/Admin to the user he will get an alert message and he will log out from the app.
* Improved app performance
* After changing the role of Agent/Admin to the user he will get an alert message and he will log out from the app.
* After changing the credentials of Agent/Admin to the user he will get an alert message and he will log out from the app.
* Improved app performance
1.7
Oct 20, 2018
* Permission added while Login into the App - Only Agent and Admin can able to login
* After changing the role of Agent/Admin to the user he will get an alert message and he will log out from the app.
* After changing the credentials of Agent/Admin to the user he will get an alert message and he will log out from the app.
* Inbox UI improved and added basic animation effect.
* After changing the role of Agent/Admin to the user he will get an alert message and he will log out from the app.
* After changing the credentials of Agent/Admin to the user he will get an alert message and he will log out from the app.
* Inbox UI improved and added basic animation effect.
1.5
Sep 21, 2018
* Issue of edit ticket fixed
* Issue of ticket status change is fixed
* Issue of ticket status change is fixed
1.4
Aug 29, 2018
* New ticket structure
* Updated UI
* Improved app performance
* Updated app with the latest web release v1.10
* Updated UI
* Improved app performance
* Updated app with the latest web release v1.10
1.3
Aug 19, 2018
* New ticket structure
* Updated UI for every View
* Improved app performance
* Updated app with the latest web release v1.10
* Updated UI for every View
* Improved app performance
* Updated app with the latest web release v1.10
1.2
Jun 4, 2018
* Solved issue at a Login page
* Solved issue of the token refresh
* Basic UI changes and improvements
* Solved issue of the token refresh
* Basic UI changes and improvements
1.1
Jan 8, 2017
*Minor Bug fixes
*Design changes
*Better UI/UX
*Now it will support from ios9.3 to latest
*Design changes
*Better UI/UX
*Now it will support from ios9.3 to latest
1.0
Dec 15, 2016
Faveo Helpdesk Community FAQ
Click here to learn how to download Faveo Helpdesk Community in restricted country or region.
Check the following list to see the minimum requirements of Faveo Helpdesk Community.
iPhone
Requires iOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
Faveo Helpdesk Community supports English