With the FordDirect Social Media and Reputation Management (SMRM) app, you'll be able to follow what your customers are saying, understand their online feedback, offer a better experience, and attract new customers all on one platform.
The FordDirect SMRM app helps you:
- Access your online reviews from a single, easy-to-use interface
- Get real-time alerts when your business gets a new review
- Respond to online reviews and customer surveys from one dashboard
- Create, approve, and schedule social posts on Facebook, Instagram, Twitter, and Google My Business
- Stay on top of conversations with your local community on your social pages
- Follow up on tasks that require resolution
- Watch your Reputation Score and star ratings rise
Improvements to social publisher.
-Added location filter on the home screen
-Added a review requesting button in the Reviews tab
-Added Surveys tab
-Products navigation enhancement
User selected media files are now preserved at the highest possible quality when published to Social Media.
We've added an App Store review feature that lets users easily submit feedback.
- 41.0 MB
- Update Date:
Safe to Download
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