Use the ForeSee Mobile app to answer critical CX questions:
• What are your top CX priorities across the business and what action should you take?
• What issues have come up within the past day, week, month or three months?
• How are the stores in your district performing and who are the top and bottom performers?
• What are your customers saying about you in real time?
• Data and insights from ForeSee model-based, custom, and NPS surveys
• Ability to drill into issues with CX scores, trend charts, impacts to customers behaviors, and recommended priorities
• Leaderboard with filtering for organizations with hierarchy
• View and filter for specific real-time customer responses and dig into the details of each question
To use the ForeSee Mobile app, you must be an existing ForeSee user with a ForeSee CX Suite log-in. Please contact your ForeSee account manager for access.
• Added support for NPS card on the CX Journey screen:
• See an overview of available NPS measures
• Click in to a specific measure to see more detailed information
• Leaderboard now includes scores for NPS and other survey types
• Respondent screen was updated to support NPS measures & custom questions
• Fixed various issues across mobile app related to the correct display of data for NPS survey
- 82.7 MB
- Release Date:
- ForeSee Results
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