Freshdesk Contact Center Freshdesk Contact Center Free Get
Freshdesk Contact Center

Freshdesk Contact Center

3.4 for iPhone, iPad
Free
0

0 Ratings

Update Date

2022-06-03

Size

64.6 MB

Screenshots for iPhone

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Freshdesk Contact Center Description
Modern Cloud Telephony

Calls: Make and receive calls at your convenience.

Agent status: Set your availability by toggling between being online and offline from within the app.

My calls: Directly engage with your most recent callers from the list of recent calls

Follow up actions: Tap on an item in your call history to return the call or view the call summary, notes and recording.

Multiple incoming calls: View all your incoming calls in queue on one single screen
Tickets: Convert your important and unresolved calls as tickets in Freshdesk Support Desk.
Benefits of Freshdesk Contact Center

No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.

One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.

Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.

You can try it out for a period of 21 days.
Freshdesk Contact Center 3.4 Update
2022-06-03 Version History
Bug fixes and improvements.
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More Information
Price:
Free
Version:
3.4
Size:
64.6 MB
Update Date:
2022-06-03
Language:
English
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