Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.
With the iOS app, teams can:
• Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.
• Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.
• Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.
• Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.
2. Get notified when a conversation is assigned to your group. Enable configuration from notification settings.
3. With support for 4 new languages the Freshchat app UI will now be auto-translated based on your mobile's native language settings. (French, Spanish, Polish and Portuguese-Brazil).
2. Stay on top of conversations with custom notification tone.
- Support better for Vietnamese and Chinese customers.
- Need help from a team member on a conversation? You can now share the conversation URL with your team members on Slack, WhatsApp, Facebook Messenger & what not. The conversation will open in their Freshchat web or mobile app.
(We are taking baby steps in this direction)
- Need to open conversation link while on the go? No problem. Now open chat in the app just by clicking the shared link.
- 91.9 MB
- Update Date:
- FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Safe to Download
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