Genesis Medical Scheme
Free
3.4.9for iPhone, iPad and more
Age Rating
Genesis Medical Scheme Screenshots
About Genesis Medical Scheme
The Genesis Medical Scheme mobile App is a free, personalised & convenient tool members can use to stay in touch and up to date, 24/7.
The following features are available on this App at the touch of a finger:
· Convenient access to view or send your electronic membership card via email
· Check your membership details
· Check your medical savings balance (if any), as well as the full spectrum of your personal benefits
· Contact us via phone or email
· Call ER24’s 24/7 medical helpline or emergency services
· View the status of your current claims
· Obtain a hospital admission reference number
· Answer your Frequently Asked Questions (FAQs)
· Visit all our social media platforms, including Facebook, Twitter, LinkedIn and Pinterest
The mobile App, including the electronic membership card, are available to any existing Genesis Medical Scheme member to download, including all his / her beneficiaries (dependants), thereby improving their membership experience and empowering them with 24/7 access to their membership details, the Scheme and emergency services.
All main members have to be registered as a website user - this can be done on either the MEMBER page on Scheme’s website (www.genesismedical.co.za), or directly on the mobile App. Thereafter, all the member’s dependants will be able to use the App once they have downloaded the App on their mobile phones and registered as a “Dependant”.
Members will use the same password for this App as what they use to login on the Genesis Medical Scheme website.
The following features are available on this App at the touch of a finger:
· Convenient access to view or send your electronic membership card via email
· Check your membership details
· Check your medical savings balance (if any), as well as the full spectrum of your personal benefits
· Contact us via phone or email
· Call ER24’s 24/7 medical helpline or emergency services
· View the status of your current claims
· Obtain a hospital admission reference number
· Answer your Frequently Asked Questions (FAQs)
· Visit all our social media platforms, including Facebook, Twitter, LinkedIn and Pinterest
The mobile App, including the electronic membership card, are available to any existing Genesis Medical Scheme member to download, including all his / her beneficiaries (dependants), thereby improving their membership experience and empowering them with 24/7 access to their membership details, the Scheme and emergency services.
All main members have to be registered as a website user - this can be done on either the MEMBER page on Scheme’s website (www.genesismedical.co.za), or directly on the mobile App. Thereafter, all the member’s dependants will be able to use the App once they have downloaded the App on their mobile phones and registered as a “Dependant”.
Members will use the same password for this App as what they use to login on the Genesis Medical Scheme website.
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What's New in the Latest Version 3.4.9
Last updated on Mar 26, 2024
Old Versions
Updated contact number.
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Version History
3.4.9
Mar 26, 2024
Updated contact number.
3.4.3
Dec 12, 2023
Benefits and rates update for 2024
3.3.3
Oct 9, 2023
Designated Service Provider (DSP) information updated for FAQ section.
3.3.0
Aug 23, 2023
Enhanced the claims submission and quick messaging processes
3.0.5
Apr 19, 2023
Updated the Major Medical Illness Benefit.
3.0.3
Feb 20, 2023
User Experience enhancements made, DSP providers updated.
3.0.1
Dec 31, 2022
The new enhanced Genesis Medical Scheme App offers members an enhanced user experience with additional features such as biometric login functionality, the ability to update personal information, direct access to important member communication, new 2023 benefits and also the ability to delete an app account.
2.6.3
May 18, 2022
Benefits overview updated
2.5.9
Apr 14, 2022
The Terms & Conditions of use have been updated
2.5.1
Dec 15, 2021
Updated Benefits and Contributions for 2022
2.5.0
Dec 14, 2021
Updated Benefits and Contributions for 2022
2.4.2
Apr 22, 2021
- A member can now refresh their membership card immediately
- Added link to our Instagram page
- Made improvements to the user experience
2.3.8
Dec 29, 2020
- Fixed an issue with the submit a claim process
- Removed Private Plus option
- Wording changes on FAQs
- Removed Private Plus option
- Wording changes on FAQs
2.2.5
Jul 30, 2020
Security update & bug fixes with the password reset process
2.2.4
Mar 19, 2020
Benefits enhancement updates
2.1.9
Feb 11, 2020
Send us a direct message from the Contact Us page.
Registered dependants, as well as their dependant codes, are now also listed on the Membership Details page.
The Medical Aid Benefits page has been updated to list the core benefits available on your policy.
Send us your claims directly from you smartphone app, by either taking a good quality photo(s) or the claim(s), or by attaching the relevant document(s)
View your three most recent member statements
View your latest medical tax certificate
Registered dependants, as well as their dependant codes, are now also listed on the Membership Details page.
The Medical Aid Benefits page has been updated to list the core benefits available on your policy.
Send us your claims directly from you smartphone app, by either taking a good quality photo(s) or the claim(s), or by attaching the relevant document(s)
View your three most recent member statements
View your latest medical tax certificate
2.1.8
Dec 28, 2019
- You can send us a direct message from the Contact Us page.
- Your registered dependants, as well as their dependant codes, are now also listed on the Membership Details page.
- The Medical Aid Benefits page has been updated to list the core benefits available on your policy.
- You can now send us your claims directly from you smartphone app, by either taking a good quality photo(s) or the claim(s), or by attaching the relevant document(s)
- You can view your three most recent member statements
- You can view your latest medical tax certificate
- Your registered dependants, as well as their dependant codes, are now also listed on the Membership Details page.
- The Medical Aid Benefits page has been updated to list the core benefits available on your policy.
- You can now send us your claims directly from you smartphone app, by either taking a good quality photo(s) or the claim(s), or by attaching the relevant document(s)
- You can view your three most recent member statements
- You can view your latest medical tax certificate
2.1.0
Oct 8, 2019
- You can send us a direct message from the Contact Us page.
- Your registered dependants, as well as their dependant codes, are now also listed on the Membership Details page.
- The Medical Aid Benefits page has been updated to list the core benefits available on your policy.
- You can now send us your claims directly from you smartphone app, by either taking a good quality photo(s) or the claim(s), or by attaching the relevant document(s)
- You can view your three most recent member statements
- You can view your latest medical tax certificate
- Your registered dependants, as well as their dependant codes, are now also listed on the Membership Details page.
- The Medical Aid Benefits page has been updated to list the core benefits available on your policy.
- You can now send us your claims directly from you smartphone app, by either taking a good quality photo(s) or the claim(s), or by attaching the relevant document(s)
- You can view your three most recent member statements
- You can view your latest medical tax certificate
2.0.7
Oct 1, 2019
- You can send us a direct message from the Contact Us page.
- Your registered dependants, as well as their dependant codes, are now also listed on the Membership Details page.
- The Medical Aid Benefits page has been updated to list the core benefits available on your policy.
- You can now send us your claims directly from you smartphone app, by either taking a good quality photo(s) or the claim(s), or by attaching the relevant document(s)
- You can view your three most recent member statements
- You can view your latest medical tax certificate
- Your registered dependants, as well as their dependant codes, are now also listed on the Membership Details page.
- The Medical Aid Benefits page has been updated to list the core benefits available on your policy.
- You can now send us your claims directly from you smartphone app, by either taking a good quality photo(s) or the claim(s), or by attaching the relevant document(s)
- You can view your three most recent member statements
- You can view your latest medical tax certificate
2.0.3
Sep 26, 2019
- You can send us a direct message from the Contact Us page.
- Your registered dependants, as well as their dependant codes, are now also listed on the Membership Details page.
- The Medical Aid Benefits page has been updated to list the core benefits available on your policy.
- You can now send us your claims directly from you smartphone app, by either taking a good quality photo(s) or the claim(s), or by attaching the relevant document(s)
- You can view your three most recent member statements
- You can view your latest medical tax certificate
- Your registered dependants, as well as their dependant codes, are now also listed on the Membership Details page.
- The Medical Aid Benefits page has been updated to list the core benefits available on your policy.
- You can now send us your claims directly from you smartphone app, by either taking a good quality photo(s) or the claim(s), or by attaching the relevant document(s)
- You can view your three most recent member statements
- You can view your latest medical tax certificate
1.8.0
Dec 13, 2018
2019 benefits update
1.7.9
Oct 4, 2018
Enhancements made to the electronic membership card
1.7.4
Sep 28, 2018
Enhancements made to the electronic membership card.
1.3.9
Dec 13, 2017
Bug fixes and improvements.
1.3.8
Jun 15, 2017
Enhancements to the dependent login and minor bug fixes.
Genesis Medical Scheme FAQ
Click here to learn how to download Genesis Medical Scheme in restricted country or region.
Check the following list to see the minimum requirements of Genesis Medical Scheme.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
Genesis Medical Scheme supports English
