Genesys Care Genesys Care Free Get
Genesys Care

Genesys Care

8.22 for iPhone, iPad
Free
0

0 Ratings

Release Date

2019-07-19

Size

10.6 MB

Screenshots for iPhone

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Genesys Care Description
Genesys Care mobile application enables entitled Genesys Customer Care users to view and update Cases opened with Genesys Customer Care, receive push notifications about Case updates, Account update and Alarms, view Case Owners' status in real-time and make Case related phone calls into Genesys Customer Care centres. This includes Alarms for licensed customers to allow monitoring of environments and Chat with a case analyst.

Requires data connection, registration with Genesys Care and valid entitlement.

Genesys Customers:
Please use the same credentials as for Support web site.
You can find your PIN on General tab of your User Profile on Support web site.

Please contact care.mobile@genesyslab.com for support and assistance.
Genesys Care 8.22 Update
2019-07-19 Version History
• Enabled analytics and crash monitoring features
• Minor bug fixes
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More Information
Price:
Free
Version:
8.22
Size:
10.6 MB
Release Date:
2019-07-19
Language:
English
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