Glympse PRO
Technician tracking
Free
5.3.64for iPhone, iPad and more
Age Rating
Glympse PRO Screenshots
About Glympse PRO
Glympse PRO solves for your customer’s biggest pain point – **the wait.** It improves your company’s customer experience (CX) by providing real-time visibility into upcoming service visits. Using Glympse PRO you can send your customers automated reminders of their appointment, complete with real-time location tracking, to ensure they are ready and available when the technician arrives. This helps your customer better plan their day around the service visit, and also helps you eliminate wasted trips due to customer unavailability. Glympse PRO offers the following:
- Automated reminders and notifications of appointment time sent to your customer via email and/or SMS text
- Ability for your customers on day-of-service to see the technician’s location and progress to their destination, estimated arrival time (ETA), service updates and more
- A Feedback Survey is presented to your customers immediately upon conclusion of the appointment
- Customizable colors, business logo uploading, and proof of delivery options
- An easy way to create or upload daily jobs and assign to drivers, as well as add technicians
- Geo-fence options that expire upon arrival
- Piece of mind around location data security and privacy, as Glympse is SOC 2 Type II certified
Learn more and register online at https://pro.glympse.com/ Your Glympse journey begins now.
- Automated reminders and notifications of appointment time sent to your customer via email and/or SMS text
- Ability for your customers on day-of-service to see the technician’s location and progress to their destination, estimated arrival time (ETA), service updates and more
- A Feedback Survey is presented to your customers immediately upon conclusion of the appointment
- Customizable colors, business logo uploading, and proof of delivery options
- An easy way to create or upload daily jobs and assign to drivers, as well as add technicians
- Geo-fence options that expire upon arrival
- Piece of mind around location data security and privacy, as Glympse is SOC 2 Type II certified
Learn more and register online at https://pro.glympse.com/ Your Glympse journey begins now.
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What's New in the Latest Version 5.3.64
Last updated on Mar 11, 2024
Old Versions
Added Reset Password functionality to login screen.
Bug fixes and updates to the map view in Task details.
Bug fixes and updates to the map view in Task details.
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Version History
5.3.64
Mar 11, 2024
Added Reset Password functionality to login screen.
Bug fixes and updates to the map view in Task details.
Bug fixes and updates to the map view in Task details.
5.3.58
Jun 15, 2023
Added an icon for toggling visibility of the password field during login.
Fixed a bug where tapping a message notification opened the Task detail screen but not the message screen for that Task.
Fixed a bug where tapping a message notification opened the Task detail screen but not the message screen for that Task.
5.3.56
Apr 12, 2023
Fixes a bug where pressing Start on a Task would always take the user to the "In Progress" tab even if the new Task phase was not an "In Progress" phase such as "Scheduled"
Improved scrolling performance for large collections of Tasks.
Improved scrolling performance for large collections of Tasks.
5.3.54
Feb 9, 2023
Added support for taking multiple confirmation photos and signatures.
Various UI fixes.
Various UI fixes.
5.3.48
Nov 17, 2022
Added feature for adding Tasks to the user's calendar
5.3.47
Nov 3, 2022
Fixes an issue where the UI did not update immediately after a successful confirmation image/signature upload
5.3.46
Oct 28, 2022
Minor internal adjustments
5.3.45
Oct 18, 2022
Fixed an issue during task creation where entering phone numbers with extra formatting resulted in the SMS message not being sent to the customer.
Speeding up the wait time when submitting signature/image capture after arrival.
Speeding up the wait time when submitting signature/image capture after arrival.
5.3.44
Oct 6, 2022
Minor updates for consistent branding
5.3.43
Sep 27, 2022
Minor text correction on the Task detail screen for completed Tasks.
5.3.42
Sep 22, 2022
Minor bug fixes and enhancements
5.3.40
Sep 16, 2022
Added "Check Device Settings" feature under the My Account screen.
Bug fixes and improvements for Task creation and assignment.
Improved UI styling throughout the app.
Bug fixes and improvements for Task creation and assignment.
Improved UI styling throughout the app.
5.2.31
Jun 16, 2022
Timezone is now displayed on the appointment time in the Task creation screen.
5.2.29
Jun 7, 2022
Improved error messages during Task creation
5.2.28
May 4, 2022
Added Remember Me option on the login screen
Added Task Assignment feature for Manager users
Added Image / Signature Capture feature
Agent title and Appointment type configuration from the Admin portal is now used in the app
Fixed a bug where the avatar sometimes didn't display properly
Dark theme will now apply based on OS settings
OS font size settings are now used
Added Task Assignment feature for Manager users
Added Image / Signature Capture feature
Agent title and Appointment type configuration from the Admin portal is now used in the app
Fixed a bug where the avatar sometimes didn't display properly
Dark theme will now apply based on OS settings
OS font size settings are now used
5.1.20
Mar 8, 2022
Fixes a bug where the notification sent after a job is created from the app was missing time information.
5.1.19
Mar 6, 2022
Fixes a bug that caused phone numbers entered during job creation to not send an SMS notification to the customer. Jobs created through the web console were working as intended.
Added the ability to add up to two phone numbers or e-mails for the customer during job creation.
Added the ability to add up to two phone numbers or e-mails for the customer during job creation.
5.1.17
Mar 2, 2022
Organizations can now be configured so that phases are enabled/disabled as actions in the app. This is so that certain actions such as manual arrival can only be performed by the organization manager.
5.1.16
Jan 31, 2022
Managers can now create Jobs from inside the app. If you're signed in as the creator of your Organization, you'll see this option in the left navigation menu.
Logged in users can now change their password from the My Account screen.
Job descriptions are now visible within the app.
Logged in users can now change their password from the My Account screen.
Job descriptions are now visible within the app.
5.0.11
Nov 15, 2021
Minor fixes
5.0.8
Nov 9, 2021
Minor fixes
5.0.6
Nov 8, 2021
Glympse PRO FAQ
Click here to learn how to download Glympse PRO in restricted country or region.
Check the following list to see the minimum requirements of Glympse PRO.
iPhone
Requires iOS 11.0 or later.
iPad
Requires iPadOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
Glympse PRO supports English, Dutch, French, German, Italian, Portuguese
