Store App–Klarna for Business
Team app for Virtual Shopping
Free
7.8.4for iPhone, iPad and more
Age Rating
Store App–Klarna for Business Screenshots
About Store App–Klarna for Business
Available for our partners using Virtual Shopping, the Store App allows store teams to connect with online shoppers.
Bring the best of in-store online and create experiences that convert. Reach shoppers wherever they are, whether shopping online from the office or from the couch. Help them out when they need it, give them personalized advice and boost your sales.
Share your expert recommendations via Messaging and Video Chat. Go available to accept incoming requests from online shoppers, and chat via text or video. Show off how the products really look, and see what they've been looking at to tailor your recommendations.
Give shoppers confidence to checkout. Answer questions, show shoppers what they're interested in before they buy, and find other products they'll love. That's how you'll give shoppers the confidence to make the purchase.
Keep in touch with shoppers. It doesn't have to end after one chat! Invite them to join your exclusive Contacts. Keep the conversation going, send them updates, and more recommendations. Set reminders to make it easy to know when it's time to follow up.
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What is Klarna Virtual Shopping?
Virtual Shopping connects people with people. Shoppers that use Virtual Shopping say their favorite part of the experience is the human connection it creates. Merchants can give shoppers that in-real-life experience by bringing the human element online, using brand experts to inspire shoppers and give them confidence to make purchase decisions. Virtual Shopping empowers brand experts to bring their authenticity and expertise beyond the walls of their local store to millions of shoppers online.
Bring the best of in-store online and create experiences that convert. Reach shoppers wherever they are, whether shopping online from the office or from the couch. Help them out when they need it, give them personalized advice and boost your sales.
Share your expert recommendations via Messaging and Video Chat. Go available to accept incoming requests from online shoppers, and chat via text or video. Show off how the products really look, and see what they've been looking at to tailor your recommendations.
Give shoppers confidence to checkout. Answer questions, show shoppers what they're interested in before they buy, and find other products they'll love. That's how you'll give shoppers the confidence to make the purchase.
Keep in touch with shoppers. It doesn't have to end after one chat! Invite them to join your exclusive Contacts. Keep the conversation going, send them updates, and more recommendations. Set reminders to make it easy to know when it's time to follow up.
–
What is Klarna Virtual Shopping?
Virtual Shopping connects people with people. Shoppers that use Virtual Shopping say their favorite part of the experience is the human connection it creates. Merchants can give shoppers that in-real-life experience by bringing the human element online, using brand experts to inspire shoppers and give them confidence to make purchase decisions. Virtual Shopping empowers brand experts to bring their authenticity and expertise beyond the walls of their local store to millions of shoppers online.
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What's New in the Latest Version 7.8.4
Last updated on Nov 20, 2023
Old Versions
The latest version of the Store App focuses on improvements to the Contacts list. Now you can organise and personalise your Contacts by adding custom tags, as well as having dynamic tags for quick insights into metrics such as recent activity and total spend.
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Version History
7.8.4
Nov 20, 2023
The latest version of the Store App focuses on improvements to the Contacts list. Now you can organise and personalise your Contacts by adding custom tags, as well as having dynamic tags for quick insights into metrics such as recent activity and total spend.
7.7.9
Nov 8, 2023
Bug fixes and improvements
7.7.8
Oct 11, 2023
We have made the Contact Profile easier for you to use. We have simplified the style and arrangement of information so that you can quickly understand all you need to know about a Contact before you continue conversations with them.
7.6.12
Sep 27, 2023
Bug fixes and improvements
7.6.8
Sep 4, 2023
Bug fixes and improvements
7.6.6
Aug 28, 2023
We are excited to release the first iteration in a major programme of improvements to Contacts.
Our experts told us they loved Contacts but it got harder to use the larger their Contacts lists became. So we have added sorting, filtering and search for the first time.
You can now filter your Contacts by in-store or online, SMS or email and you can search by first name, last name, message text, products and invitations.
Our experts told us they loved Contacts but it got harder to use the larger their Contacts lists became. So we have added sorting, filtering and search for the first time.
You can now filter your Contacts by in-store or online, SMS or email and you can search by first name, last name, message text, products and invitations.
7.4.9
Jul 24, 2023
Bug fixes and improvements
7.4.8
Jun 26, 2023
Bug fixes and improvements
7.4.6
May 18, 2023
The latest build of the Store App features a range of general improvements and minor bug fixes.
7.4.4
May 4, 2023
The latest build of the Store App features an updated media picker and a range of general improvements and minor bug fixes.
7.3.11
Apr 3, 2023
Bug fixes and improvements
7.3.10
Mar 27, 2023
The latest version of the Store App focuses on improvements to the Shopper Profile. We have created a more focused and easy to view home for all of the information we provide on our shoppers to experts.
7.2.10
Mar 21, 2023
The latest build of the Store App contains a number of small improvements and minor bug fixes.
7.2.7
Feb 6, 2023
The latest release of the Store App is focused on a first batch of improvements to Simultaneous Chat as well as a range of general improvements and bug fixes.
7.1.12
Dec 19, 2022
Bug fixes and improvements.
7.1.11
Dec 8, 2022
The latest version of the Store App introduces a major update to our chat functionality - Simultaneous Chat. Experts are now able to to chat with more than one shopper at once. We believe this will enable more flexible use of Virtual Shopping and will lead to less missed chat opportunities.
6.15.13
Nov 14, 2022
The latest version of the Store App include a range of improvements and minor bug fixes as well as updates related to the latest OS roll out.
6.15.11
Oct 25, 2022
The latest version of the Store App includes support for Finnish localisation for the first time. In addition a range of general experience improvements and minor bug fixes.
6.15.8
Sep 28, 2022
The latest build of the Store App features the launch of message reactions, making it even easier for shoppers and store experts to connect.
In addition this build contains a number of small improvements and the first experiment with the Apple app desktop feature.
In addition this build contains a number of small improvements and the first experiment with the Apple app desktop feature.
6.15.7
Sep 27, 2022
The latest build of the Store App features the launch of message reactions, making it even easier for shoppers and store experts to connect.
In addition this build contains a number of small improvements and the first experiment with the Apple app desktop feature.
In addition this build contains a number of small improvements and the first experiment with the Apple app desktop feature.
6.14.13
Sep 1, 2022
The latest build of the Store App includes a range of minor improvements and bug fixes following on from our recently video calling focused release.
6.14.12
Aug 22, 2022
The latest build of the Store App delivers the ability for Shoppers to initiate video chats for the first time. This is a new way for shoppers to engage with experts and have higher value and more successful interactions. We have also introduce a new way for experts to set their availability for incoming calls ensuring that they continue to feel in control of the experience.
In addition we have also included another batch of our latest general improvements and bug fixes.
In addition we have also included another batch of our latest general improvements and bug fixes.
6.12.16
Aug 1, 2022
The latest build of the Store App includes a range of improvements including a new app icon and some minor bug fixes.
6.12.14
Jul 14, 2022
Minor bug fix and general improvements
6.12.13
Jun 27, 2022
The latest build of the Store App by Klarna includes a range of experience improvements and general bug fixes.
Store App–Klarna for Business FAQ
Store App–Klarna for Business is available in regions other than the following restricted countries:
China
Store App–Klarna for Business supports English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Simplified Chinese, Spanish, Swedish, Traditional Chinese
Click here to learn how to download Store App–Klarna for Business in restricted country or region.
Check the following list to see the minimum requirements of Store App–Klarna for Business.
iPhone
Requires iOS 13.0 or later.
iPad
Requires iPadOS 13.0 or later.
iPod touch
Requires iOS 13.0 or later.
