9.4.3
2023-09-04
The instant payment function has been enhanced. Added AlipayHK for instant payment, one more easy way for customer settle HKBN bill.
9.4.2
2023-08-01
Chatbot function has been enhanced. (Chinese version only)
9.3.8
2023-06-01
｜ As life returns to normal, many of us are travelling again. HKBN Global SIM keeps you connected - wherever you travel! “Global SIM” function now added to My HKBN, allowing users to better manage their Global SIM.
｜ Updated the “Instant Payment” section.
9.3.7
2023-05-04
- User Interface and User Experience has been enhanced, making it easier to check your account information, service plans and settle payments via My HKBN App.
- Added “Plan Recommendation” section; personalized plans and services will be recommended for you so that you can easily add on what you need.
- Users can now check the sections of “Wi-Fi 6 Routers”, “Smart Home” and “Cyber Security” on My HKBN App to learn more about the upgrades these next-gen products and services offer.
9.3.6
2023-04-13
- Bug fix for credit card instant payment
9.3.5
2023-03-30
- The “Service Appointment” function has been enhanced; the service types are now clearly displayed for convenience. Users can now easily reschedule or cancel an existing service maintenance appointment using My HKBN App.
- Users can now check the on-site visitation records of our technicians on My HKBN, regardless if the visit is for new service installation or service maintenance.
9.3.4
2023-02-27
- Added new reminder for mobile service customers who activate service in the middle of the billing month. This allows customers to track data usage for a given month, which will be calculated on a pro-rata basis, and avoid exceeding their monthly data quotas.
- “Copy and paste” function on the login entry page has been enhanced.
9.3.2
2023-01-16
- My HKBN App “Message Centre” red dot reminder has been enhanced to ensure that you don't miss any important message.
- Function of Chatbot has been enhanced. (only applicable for Chi version)
9.2.8
2022-10-06
- What’s new: Added Disney+ service activation reminder for users who haven't activated their Disney+ service. Login now to My HKBN for a step-by-step guide to activate service and start enjoying fabulous entertainment.
- Users can now view new mobile service plans. SIM card activation function has also been enhanced.
9.2.6
2022-07-14
* Along with HKBN's newest referral programme, customers can now use My HKBN to easily check referral status and records. Refer and share rewards with friends!
* As the new generation standard, Wi-Fi 6 offers much faster, more stable wireless Internet experiences! To find out more about the advantages of Wi-Fi 6/6E, check the “Wi-Fi 6/6E Zone” on My HKBN!
* "Support” section has been enhanced to make it easier to search for useful information.
9.2.5
2022-06-13
What’s new
- “Payment Details” section has been enhanced: added the latest statement available date and payment hints for autopay customers.
- For customers of Disney+ service who have not yet activated the service, a reminder will be displayed when they login to My HKBN App. Customers can follow the provided instructions to activate the service and start streaming!
9.2.4
2022-05-05
- New Disney+ UI has made it easier to view what’s new and watch popular programming trailers. Added a new button for users to activate their Disney+ service.
- Improved our Shop’s news section. Users can now more clearly get the latest news and updates about HKBN shops.
9.2.3
2022-03-31
General bug fixes and function enhancements. Update the latest version now!
9.2.2
2022-02-24
l You can now settle your HKBN bill with just one click by PayMe via My HKBN app.
l Our handy list to help you know which e-banking apps support FPS one click payments has now been updated.
l We’ve added a new function allowing users to check the total mobile usage entitled with their service plans.
l Biometric login process has been updated.
9.2.1
2022-01-20
Function enhancement
-Easily to get the fabulous programs and offers of Disney + via My HKBN
-New reminder for credit card payment customer, more convenient for customer update their credit card payment information
-Plan display to support our new launch services
Bugs fix
- Resume the important messages to show on our preload page
9.2.0
2021-12-20
｜Activation function for 5G Home Broadband service
｜Instant payment methods update
9.1.4
2021-09-20
· Integrated login portal for easier login regardless of account type.
· Supports login via Biometric authentication and SMS verification for Family/Guest Accounts.
· Supports Message Centre for Family/Guest Account users making it easier and quicker to get latest updates from HKBN.
9.0.0
2020-12-10
Bugs fixes and features enhancements
8.7.6
2020-09-30
Bugs fixes and features enhancements
8.7.0
2020-07-16
Bugs fixes and features enhancements
8.5.0
2020-06-22
Bugs fixes and features enhancements
8.4.0
2020-06-11
Bugs fixes and features enhancements
8.1.0
2020-03-30
Enhance customers experience and system improvement
New function: “Guest login”, non-HKBN users can also enjoy “My Rewards/Jetso”
7.9.0
2020-03-13
Enhance customers experience and system improvement
New function: “Guest login”, non-HKBN users can also enjoy “My Rewards/Jetso”
7.5.0
2020-02-24
Enhance customers experience and system improvement
New function: “Guest login”, non-HKBN users can also enjoy “My Rewards/Jetso”
7.4.1
2019-12-07
l Enhance customers experience and system improvements
7.4.0
2019-12-04
l Enhance customers experience and system improvements
7.3.0
2019-11-06
l User Interface & stability improvements
7.2.1
2019-09-04
l Enhancement on “Instant Payment” key display
l Enhancement on “Change Information Settings” function
l Bug fixing on Face ID login
l Bug fixing on mobile service usage display
7.1.0
2019-08-07
l User interface enhancement
l My Rewards/Jetso enhancement
l Bug fix for “Biometric Login”
l Bug fix for mobile usage display
7.0.0
2019-07-02
l Mobile service usage display enhancement
l Bug fixing
6.9.0
2019-07-01
l Mobile service usage display enhancement
l Bug fixing
6.8.4
2019-06-03
l User interface enhancement
l Bug fixes on plan display
l Push notification enhancement
6.7.1
2019-05-09
l Bug fixing on live chat function
l Bug fixing on plan display
l Push notification enhancement
6.6.3
2019-04-27
l “My Rewards/Jetso” enhancement
l Bug fixing for the function of “Reset ONT”
6.5.5
2019-04-15
| Bug fix
6.5.4
2019-04-12
l Mobile services usage enhancement
l Error message for network latency update
l “My Rewards/Jetso” content update
6.4.2
2013-01-07
HKBN Pocket Wi-Fi Rental record
The login problem due to network latency
Enhancement on “My Rewards/Jetso”
Payment instructions revision
6.3.2
2013-01-07
Enhancement of “My Rewards/Jetso”
Time out setting changes
6.2.1
2013-01-07
Bug fixes & Improvements
Fixed Biometric setting