HPE Go

HPE Go is currently only available for select HPE channel partners for individuals with access to the HPE Order Status tool (OSS). HPE Go login requires your individual email address and Partner Ready Portal password. Due to the personalization enabled, HPE does not recommend shared email accounts be used.

With the HPE Go mobile app you can respond to order status queries and act quickly on changes when you’re away from your desk, in a meeting, or in front of a customer. The app allows you to:
– Search for orders by HPE Order #, Distributor PO # or customer name
– View order details: current status, estimated ship/delivery date and more
– Add important orders to a Watch List
– Receive alerts when the order status changes
– Share details with colleagues or customers
– Give feedback on your delivery experience

HPE Go syncs with your HPE OSS account to give end-to-end order visibility for multiple teams within your organization:

INTERNAL SALES TEAMS
Faster response times – add hot orders to your Watch List so you can respond immediately if the order status changes
More flexibility –answer customer and stakeholder order status queries in seconds, anywhere, anytime Easy status sharing – email updated order details to colleagues or customers with the push of a button

FIELD SALES
Better customer service – you can proactively share the latest order status information with your customers
Immediate answers - check order status real time to answer customer questions when face-to-face

FINANCE TEAMS
Better visibility to invoice readiness –receive alerts so that you can book the revenue as soon as the invoice is available in OSS. This information is especially useful at the end of the month!

USER NOTES
HPE Go has been designed for data efficiency, with data usage equivalent to text-based emails, so whether in the office or on the go you can have confidence that using this app won’t overload your data plan

Plans are in place to extend HPE Go Order Status visibility to HPE channel partners in other regions in the future. We will also be enhancing the HPE Go app to support you with more “on the go” functionality across the sales cycle. Please contact your HPE Channel Representative for more details.