Hydro One Mobile
Free
1.5.5for iPhone, iPad and more
7.3
3 Ratings
Hydro One Incorporated
Developer
20.7 MB
Size
Mar 15, 2024
Update Date
Utilities
Category
4+
Age Rating
Age Rating
Hydro One Mobile Screenshots
About Hydro One Mobile
We work hard to ensure that Hydro One customers have access to the information they need when they need it. The NEW Hydro One mobile application makes it easy for customers to manage their Hydro One service and get the latest information about power outages in your area.
NEW – Customers can now access myAccount self-service within the app! Enabling Hydro One customers to:
• View their bill and account balance
• Sign up for paperless billing
• Sign up for SMS notifications
• View ‘time of use’ usage details and more!
Power Outage Map
Our power outage map lets you know if there is a power outage at home or the cottage. It is updated every 10 minutes with detailed outage information, including:
• Number of customers affected
• Estimated restoration time
• Cause of the outage (if known)
• Repair crew status
The Outage Maps use colour-coded symbols to display the number of customers without service and their locations. Hydro One recognizes that this is crucial information for our customers. Now you can access it on the go.
NEW – Customers can now access myAccount self-service within the app! Enabling Hydro One customers to:
• View their bill and account balance
• Sign up for paperless billing
• Sign up for SMS notifications
• View ‘time of use’ usage details and more!
Power Outage Map
Our power outage map lets you know if there is a power outage at home or the cottage. It is updated every 10 minutes with detailed outage information, including:
• Number of customers affected
• Estimated restoration time
• Cause of the outage (if known)
• Repair crew status
The Outage Maps use colour-coded symbols to display the number of customers without service and their locations. Hydro One recognizes that this is crucial information for our customers. Now you can access it on the go.
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What's New in the Latest Version 1.5.5
Last updated on Mar 15, 2024
Old Versions
We are constantly improving our apps, and we encourage you to stay up to date for the best performance.
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Version History
1.5.5
Mar 15, 2024
We are constantly improving our apps, and we encourage you to stay up to date for the best performance.
1.5.4
Aug 1, 2023
Updated contact information to better serve our customers
1.5.3
Dec 15, 2022
Minor bug fixes
1.5.2
Jun 29, 2022
Bug fixes and improvements
1.5.1
Feb 26, 2020
• You can now report a power outage from the app, in addition to finding out the latest status on existing outages
• You can also see 'future planned outages' on the map up to 4 weeks in advance, giving you time to plan around a potential power outage in your area
• Other minor bug fixes
We appreciate your feedback! You can submit feedback by emailing webmaster@hydroone.com
• You can also see 'future planned outages' on the map up to 4 weeks in advance, giving you time to plan around a potential power outage in your area
• Other minor bug fixes
We appreciate your feedback! You can submit feedback by emailing webmaster@hydroone.com
1.5.0
Oct 28, 2019
NEW - Hydro One has added access to the myAccount self-service portal within the app! This will enable Hydro One customers to:
• View their bill and account balance
• Sign up for paperless billing
• Sign up for SMS notifications
• View ‘time of use’ usage details and more!
• View their bill and account balance
• Sign up for paperless billing
• Sign up for SMS notifications
• View ‘time of use’ usage details and more!
1.4.0
Jan 17, 2019
Updated the outage map
1.3.5
May 30, 2017
- Bug fixes
1.3.1
Oct 31, 2016
- Bug fixes
1.3
Sep 6, 2013
- support for iOS 7
1.2
Jul 12, 2013
- Updated outage map
- Bug fixes and enhancements
- Bug fixes and enhancements
1.1
Oct 19, 2012
- Optimized for iPad
- iPhone 5 and iOS 6 support
- Bug fixes and enhancements
- iPhone 5 and iOS 6 support
- Bug fixes and enhancements
1.0
May 16, 2012
Hydro One Mobile FAQ
Click here to learn how to download Hydro One Mobile in restricted country or region.
Check the following list to see the minimum requirements of Hydro One Mobile.
iPhone
Requires iOS 14.0 or later.
iPad
Requires iPadOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
Hydro One Mobile supports English