IAA Tow

SMS terms and conditions are updated & Check reading capability added

Users can now view more information about additional services they have requested.

Minor enhancements to Chat with branch feature

Introducing chat with Branch from Tow app

Resend failed receipts

Upload tow images order is changed

Identify the reason for capturing images while on truck.

Enhance receipts upload process

• Image/camera enhancement - UI updates
• Remind the driver to return unused IAA Check

Adding custom camera for capturing the tow images

Added Spanish version of banner message

Integrating with marketing cloud Mobile Push
Enabling Rich Media notifications

Alert users when images are taken in portrait mode

Adding Inspect Vehicle optional task

Capture additional info regarding Keys
Bug fixes

Adding pickup location timings & differentiate Tow only assignments

Tow managers can reassign vehicles(s) to different driver(s)

Enhance uploaded shop receipt image quality

Adding Help Center

Users have ability to delete their account
Towers can add additional images during pickup
VIN scan capability added

Adding personalized dashboard messages

Updates for E-check payment method

Adding E-Check Information popup

System updates to allow us to collect your feedback (coming in September)

Introducing a new feature: Job Offers - Available Vehicles. This feature will be rolled out gradually across company locations. IAA dispatchers will now alert towers when there is a job offer of vehicles in need of pick up. Offers are available for a limited time and before accepting or rejecting, drivers can see vehicle and location details before deciding what action to take.