9.0.2
2024-04-16
With this update, we've made some minor enhancements and bug fixes.
We're always making improvements to the app. Please turn on automatic app updates to get the latest. Go to Settings > App Store and toggle on 'App Updates'
8.1.0
2024-02-12
With this update, we've made some minor enhancements and bug fixes.
We're always making improvements to the app. Please turn on automatic app updates to get the latest. Go to Settings > App Store and toggle on 'App Updates'
8.0.2
2023-08-08
Independence continuously strives to improve the experience of our app to better serve our members. This release includes updates to:
* Upgrade Apple Wallet compatibility for ID cards
* Security and Biometric fixes
* Security FAQs
* General bug fixes
8.0.1
2023-06-26
Independence continuously strives to improve the experience of our app to better serve our members. This release includes updates to:
* Help document which will help users to follow the steps once you login
* General bug fixes
8.0.0
2023-05-25
Independence continuously strives to improve the experience of our app to better serve our members. This release includes updates to:
* Biometric login (supported on iOS version 15.4 and up)
* MFA
* General bug fixes
5.22.6
2023-03-03
Independence continuously strives to improve the experience of our app to better serve our members. This release includes updates to:
* General Bug fixes
5.22.5
2022-12-13
Independence continuously strives to improve the experience of our app to better serve our members. This release includes updates to:
* Security improvements
* General Bug fixes
5.22.4
2022-11-07
Independence continuously strives to improve the experience of our app to better serve our members. This release includes updates to:
* Security improvements
* General Bug fixes
5.22.3
2022-10-14
Independence continuously strives to improve the experience of our app to better serve our members. This release includes updates to:
* Security improvements
* General Bug fixes
5.22.2
2022-08-09
Independence continuously strives to improve the experience of our app to better serve our members. This release includes updates to:
* Security improvements
* General Bug fixes
5.22.1
2022-07-14
Independence continuously strives to improve the experience of our app to better serve our members. This release includes updates to:
* Livongo product updates
* Philadelphia Zoo discount
* Security improvements
* General Bug fixes
5.22.0
2022-05-18
Independence continuously strives to improve the experience of our app to better serve our members. This release includes updates to:
* Allow ID cards to be saved to Apple Wallet
* Security improvements
* General Bug fixes
* Versions older than 5.13 are no longer supported
5.21.8
2022-03-08
Bug fixes and maintenance
5.13
2021-12-22
Independence continuously strives to improve the experience of our app to better serve our members. This release includes updates to:
* Styling and navigation updates to align similarly to the mobile browser UI
* Replacement of the passcode feature with biometric login
* General Bug fixes
5.11
2021-06-06
* New Rewards program for Medicare clients
* New CHIP Guardian permissions
* Livongo Diabetes program improvements
5.9
2020-11-07
• Added verbiage and phone number for State Based exchange
• Bug fixes & security enhancements
5.8
2020-09-18
• Performance Improvement in claims display
• Improvement in navigation of claims display
• New program on student debt refinance and forgiveness
• Easier way to Find a Provider
• Update in logic to capture duplicate email addresses
5.7
2020-06-12
• New navigation for prescription drug pricing, with new alternative drug suggestions
• Quick access and navigation to telehealth services
• Updated estimates for procedure costs, with detailed breakdowns of a procedure cost on your current benefits
• Additional details within claims for better understanding of claims processing and member responsibility
5.6
2020-03-20
• New look and easier navigation of the Benefits Overview page
• Updated rules for PCP changes for certain circumstances
• Additional details within claims for better understanding of claims processing and member responsibility
5.5
2019-12-19
• Added ability to categorize and group claims together for members to better track their claims
• New feature to add custom member notes to claims
• Updated navigation and design for member Account Settings to improve usability
• Access to new page allowing members to pay their bills and track payments
• Maintenance updates
5.4
2019-07-20
• Updated app logic to automatically set EOB communication preference to U.S. mail for termed members
• New Family Planning page to provide members all they need to know from prenatal care to newborn care
• Added TTY numbers to all Customer Service telephone numbers
• Maintenance updates
5.3.1
2019-05-23
• Ability to view coupon amount on pharmacy claims
• Enhanced Challenges Leaderboard to include the team averages
• Improved download button on the Personal Health Record
• Improved reporting of activities in Reward programs
• New name for the Behavioral Health program
• Improved navigation to reimbursement programs for Medigap Freedom plans
• Ability to search for Medication Assisted Treatment providers
• Improved gift card process for Rewards programs
• Improved process for displaying ID Cards
5.3
2019-04-27
• Ability to view coupon amount on pharmacy claims
• Enhanced Challenges Leaderboard to include the team averages
• Improved download button on the Personal Health Record
• Improved reporting of activities in Reward programs
• New name for the Behavioral Health program
• Improved navigation to reimbursement programs for Medigap Freedom plans
• Ability to search for Medication Assisted Treatment providers
• Improved gift card process for Rewards programs
• Improved process for displaying ID Cards
5.2
2019-01-12
• Improved user experience when selecting or changing a Primary Care Physician
• Enhanced access capabilities for subscribers viewing claims-related information for termed dependents
• New billing portlet on homepage allowing users to make payments quickly and easily
• New Benefit Usage portlet on homepage for members to easily view out of pocket cost information
• New information on the College Tuition Benefit for eligible members
• New links to TruHearing and Davis Vision for new Medigap Freedom members
• Improved navigation to enhance ease of use
• New Condition Management Program for Post Heart Attack Support
• Automated reporting of completed clinical activities for members enrolled in Rewards programs
• Ability to search for BDTC+ providers in Provider Finder
• Performance enhancements & bug fixes
5.1
2018-10-18
• Redesigned user interface for viewing Benefits Usage information
• Enhanced user experience when viewing claims information
• New filtering capabilities for members to manage their condition management programs
• Improved Benefit Snapshot experience allowing members to easily understand their covered benefits
• Performance Enhancements & Bug Fixes
5.0
2018-08-02
• New Care Cost Estimator tool for members to estimate the cost for procedures
• Ability for members to view, manage, and submit their mail order prescriptions
• Enhanced Credits & Rewards Program with filter and search capability
• New programs to help members manage their conditions
• Redesigned user interface for Referrals
• Enhanced experience when viewing/adding favorite providers and changing Primary Care Physician (PCP)
• Ability for members to download their ID card to Apple Wallet
• Performance Enhancements & Bug Fixes
4.2
2018-02-10
• Ability to add/edit other insurance information to advise IBX if you are also covered under another health plan
• View claim detail and leave a review for your doctor or group practice
• Performance enhancements & bug fixes
4.1.1
2017-11-21
• Improved homepage & navigation for easier access to key features
• Get answers through Ask IBX
• Additional information about our Health & Wellness benefits
• Performance enhancements & bug fixes
4.1
2017-11-04
• Improved homepage & navigation for easier access to key features
• Get answers through Ask IBX
• Additional information about our Health & Wellness benefits
• Performance enhancements & bug fixes
4.0
2017-08-20
• Apple Watch support - Check benefits information, schedule medication reminders, view Alerts & Action Plan activities and more
• Personal Challenges - Create a challenge for yourself and up to five friends to encourage your healthy journey. Keep tabs on your goals with Health Trackers.
• Apple Health - Import data from Apple Health into your Health Trackers
• Performance enhancements & bug fixes
3.4
2017-05-17
• New Achieve Well-Being tools and resources to support members on their journey to better health
• Updates to Find a Doctor or Hospital to include additional categories
• Save favorite providers for quicker access
• Performance enhancements & bug fixes
3.3
2017-02-07
• New Health Tracker capability that monitors and tracks your activity levels and bio-metric screenings
• Enhanced Personal Health Record with integration to the Medicine Cabinet
• Performance enhancements & bug fixes
3.2
2016-12-08
•Log in to IBX Mobile quickly with a 6-digit passcode
•Auto-Login feature, available on devices secured with a passcode
•Find prescription drug information and pricing via the Find/Price a Drug tool
•Performance enhancements & bug fixes
3.1
2016-09-27
•Log in to IBX Mobile quickly with a 6-digit passcode
•Auto-Login feature, available on devices secured with a passcode
•Find prescription drug information and pricing via the Find/Price a Drug tool
•Performance enhancements & bug fixes
3.0
2016-05-28
- Alerts & Push Notifications
- Resource Center
- Performance enhancements & bug fixes
2.10.3
2016-03-21
- Bug Fixes
2.10.2
2016-03-07
- Bug Fixes
2.10.1
2016-02-02
- Bug fixes
2.10
2015-12-31
- Receive and pay bill online
- Bug fixes and stability enhancements
2.9
2015-06-12
Bug fixes and minor enhancements.
2.8
2015-01-21
• Members can now register with their SSN
• New functionality: Blue Button, Spending Account transactions, Finders defaults to member's plan when logged in
• Performance improvements to Medicine Cabinet and bug fixes
2.7
2014-08-11
• New functionality: Change Primary Care Physician, Request New ID Card, Update Communication Preferences, Spending Account Balances
• Bug fixes and performance improvements
2.6
2014-04-28
- Design improvements and bug fixes
2.5
2014-02-03
• Member registration improvements
• Personal Health Record and Medicine Cabinet bug fixes
• Additional minor bug fixes
2.4
2013-12-31
•Additional Primary Care Physician Information
•Health Care Reform Plan support
•New option to change phone number