ID-Pal
Simple, Secure, Convenient.
Free
3.10.1for iPhone, iPad and more
Age Rating
ID-Pal Screenshots
About ID-Pal
The simple, secure way to verify your identity with a business. Submit documents to ID-Pal from anywhere and get verified in under a minute.
The ID-Pal App
Businesses use the ID-Pal App to securely capture your documents and information so they can verify your identity and establish a trusted relationship. International Anti-Money Laundering (AML) law requires certain companies to carry out these Know Your Customer (KYC) procedures for both new and existing clients to protect both you and the business.
How it works
Using advanced technology, verifying your identity is quick, easy and secure. In just a few clicks you can submit documents via our app. The ID-Pal app uses a unique blend of checks to correctly verify your identity in real-time for a business.
What we do
- Capture an Identity Document (ID)
We verify every ID uploaded with up to 70 technical checks and against a vast library of documents to ensure it hasn't been forged or tampered with – all this happens in less than a minute.
- Facial matching
We match the image from the document against the individual to confirm it is of a genuine person.
- Address Verification
We can verify the name and address from the ID.
To always ensure the safety and security of our app, we proudly hold:
**ISO 27001 Certification** - the leading international standard in Information Security.
**iBeta Level 1 and Level 2 Certification** - ensuring our technology functions to the highest standards.
Privacy Policy
ID-Pal does not have access to any information on your ID cards or to your personal data. All data is securely processed in line with GDPR. When a service provider or business asks for your personal information or ID, ID-Pal directly connects them with you and transfers your data to the service provider via a secure channel.
All customer data collected via the ID-Pal app is controlled by our Partner and they will determine why, what and how your information is collected, used, shared, retained and under what lawful basis it is processed. Read about what information is collected and why, here: https://www.id-pal.com/data-protection-notice/
Interested in ID-Pal for your business? Why not get in touch with sales@id-pal.com.
The ID-Pal App
Businesses use the ID-Pal App to securely capture your documents and information so they can verify your identity and establish a trusted relationship. International Anti-Money Laundering (AML) law requires certain companies to carry out these Know Your Customer (KYC) procedures for both new and existing clients to protect both you and the business.
How it works
Using advanced technology, verifying your identity is quick, easy and secure. In just a few clicks you can submit documents via our app. The ID-Pal app uses a unique blend of checks to correctly verify your identity in real-time for a business.
What we do
- Capture an Identity Document (ID)
We verify every ID uploaded with up to 70 technical checks and against a vast library of documents to ensure it hasn't been forged or tampered with – all this happens in less than a minute.
- Facial matching
We match the image from the document against the individual to confirm it is of a genuine person.
- Address Verification
We can verify the name and address from the ID.
To always ensure the safety and security of our app, we proudly hold:
**ISO 27001 Certification** - the leading international standard in Information Security.
**iBeta Level 1 and Level 2 Certification** - ensuring our technology functions to the highest standards.
Privacy Policy
ID-Pal does not have access to any information on your ID cards or to your personal data. All data is securely processed in line with GDPR. When a service provider or business asks for your personal information or ID, ID-Pal directly connects them with you and transfers your data to the service provider via a secure channel.
All customer data collected via the ID-Pal app is controlled by our Partner and they will determine why, what and how your information is collected, used, shared, retained and under what lawful basis it is processed. Read about what information is collected and why, here: https://www.id-pal.com/data-protection-notice/
Interested in ID-Pal for your business? Why not get in touch with sales@id-pal.com.
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What's New in the Latest Version 3.10.1
Last updated on Feb 14, 2024
Old Versions
- minor bugs and fixes
Show More
Version History
3.10.1
Feb 14, 2024
- minor bugs and fixes
3.10.0
Dec 7, 2023
- Improved document authentication
3.9.2
Nov 1, 2023
Minor bug fixes and improvements
3.9.1
Oct 5, 2023
- minor bug fixes and improvements
3.9.0
Sep 21, 2023
Improved Additional Document Upload
Manual Capture UX Improvements
Phone Number Validation
Minor bug fixes
Manual Capture UX Improvements
Phone Number Validation
Minor bug fixes
3.8.0
May 16, 2023
Improved capture prompts
Added German language
Minor bug fixes and user experience improvements
Added German language
Minor bug fixes and user experience improvements
3.7.0
Mar 6, 2023
- Improvements to Address Lookup
- Addition of a sticky CTA for better user experience
- Updated document capture experience
- Addition of a sticky CTA for better user experience
- Updated document capture experience
3.6.4
Dec 5, 2022
- User Experience Updates
- Minor Bugs and Fixes
- Minor Bugs and Fixes
3.6.3
Oct 18, 2022
- Simplifications to the user journey
- Increased flexibility for custom questions
- Minor bug fixes
- Increased flexibility for custom questions
- Minor bug fixes
3.6.1
Aug 31, 2022
- Minor bug fixes and optimisations
3.6.0
Jun 23, 2022
- PDF Upload: Ability to upload PDFs for proof of address and other additional documents
- Three New languages: Simplified Chinese, Traditional Chinese, and Romanian
- Address Search & Lookup Functionality
- Three New languages: Simplified Chinese, Traditional Chinese, and Romanian
- Address Search & Lookup Functionality
3.5.1
Mar 7, 2022
- Support for hiding data collection steps (coming soon)
- Minor bug fixes and optimisations
- Minor bug fixes and optimisations
3.5.0
Jan 17, 2022
- Added ability to upload images for proof of address documents
- Support for the validation of document class types
- Minor bug fixes and optimizations
- Support for the validation of document class types
- Minor bug fixes and optimizations
3.4.2
Oct 1, 2021
- Improvements to permissions handling
- Updates to proof of address document capture
- Other bug fixes and stability improvements
- Updates to proof of address document capture
- Other bug fixes and stability improvements
3.4.1
Jul 21, 2021
Minor bug fixes and stability improvements
Document capture improvements
Support for specific ID document capture
Document capture improvements
Support for specific ID document capture
3.4.0
Jun 10, 2021
>> A refreshed user interface with a focus on simplicity and ease of use
>> Updated instruction screens to optimise capture quality
>> Simplified secure data capture process
>> Improved levels of customisation
>> Updated instruction screens to optimise capture quality
>> Simplified secure data capture process
>> Improved levels of customisation
3.3.3
Feb 9, 2021
Enhancements to the Liveness capture and minor bug fixes.
3.3.2
Dec 21, 2020
Updates to the capture experience and minor bug fixes
3.3.0
Oct 29, 2020
Minor bug fixes, security fixes and performance improvements.
3.2.2
Sep 28, 2020
- Introducing document auto-capture from ID-Pal.
- Automatically, detect, capture and verify identity documents using our new capture technology.
- The continued addition of new languages, with the introduction of Estonian and Russian.
- Significant performance improvements, security updates and bug fixes.
- Automatically, detect, capture and verify identity documents using our new capture technology.
- The continued addition of new languages, with the introduction of Estonian and Russian.
- Significant performance improvements, security updates and bug fixes.
3.0.1
May 27, 2020
Minor bug fixes and security updates
3.0.0
Mar 4, 2020
Introducing address e-verification. Increasing fraud protection by making it possible to check customers details in corresponding databases.
- In a further addition of language options within the ID-Pal, we have added French and Spanish to the app.
- A small number of security and bug fixes.
- In a further addition of language options within the ID-Pal, we have added French and Spanish to the app.
- A small number of security and bug fixes.
2.7.1
Dec 11, 2019
Minor security enhancements and bug fixes
2.7.0
Dec 2, 2019
Introducing multi-language support for our application! Initially starting with Arabic with more languages to follow in the near future.
2.6.2
Nov 22, 2019
Bug fixes and security updates.
ID-Pal FAQ
Click here to learn how to download ID-Pal in restricted country or region.
Check the following list to see the minimum requirements of ID-Pal.
iPhone
Requires iOS 12.0 or later.
iPad
Requires iPadOS 12.0 or later.
iPod touch
Requires iOS 12.0 or later.
ID-Pal supports English, Arabic, Estonian, French, German, Italian, Polish, Romanian, Russian, Simplified Chinese, Spanish, Traditional Chinese