IFS MWO Service
Free
24.2.1125.0for iPhone, iPad and more
Age Rating
IFS MWO Service Screenshots
About IFS MWO Service
IFS Cloud Mobile Work Order for Service is suited for field service technicians and provides them with service-critical information and offers complete control over your work process. It is intuitive, easy to use and guides field service technicians through the work execution process and other supporting functions. Fully embedded remote assistance capabilities allow field service technicians to visually communicate and interact with other techs and back-office experts in order to assist each other. This includes the ability to remotely see through the camera and add annotations on the video feed. Features such as configurable workflows and remote assistance lead to improved first-time fix rates along with improved accuracy and consistency of entered data.
IFS Cloud Mobile Work Order for Service provides full insight to task related information; imagine arriving on site for an emergency call and being able to check the status of any other open work orders, preventive maintenance tasks, or support requests from that customer, check the availability of spare parts and efficiently record the work you have performed and update your work status. This application also provides the ability to initiate, process and release service quotations including the ability to calculate total quoted price and present the generated quotation to the customer for approval.
IFS Cloud Mobile Work Order for Service offers robust offline capabilities for use in locations and situations where network connectivity is bad, sporadic or simply not allowed. The software automatically syncs your entered data later, on a schedule or when your network connection is reestablished.
IFS Cloud MWO Service is intended for customers running IFS Cloud.
Note: Continued use of GPS running in the background can dramatically decrease battery life.
IFS Cloud Mobile Work Order for Service provides full insight to task related information; imagine arriving on site for an emergency call and being able to check the status of any other open work orders, preventive maintenance tasks, or support requests from that customer, check the availability of spare parts and efficiently record the work you have performed and update your work status. This application also provides the ability to initiate, process and release service quotations including the ability to calculate total quoted price and present the generated quotation to the customer for approval.
IFS Cloud Mobile Work Order for Service offers robust offline capabilities for use in locations and situations where network connectivity is bad, sporadic or simply not allowed. The software automatically syncs your entered data later, on a schedule or when your network connection is reestablished.
IFS Cloud MWO Service is intended for customers running IFS Cloud.
Note: Continued use of GPS running in the background can dramatically decrease battery life.
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What's New in the Latest Version 24.2.1125.0
Last updated on Feb 12, 2024
Old Versions
-Correction so it is not possible to skip a survey if not all the mandatory questions has been filled in.
-Show progress indicator when user loads a survey.
-Added new attributes to be used when calculating the next step in Dynamic assistants.
-Show progress indicator when user loads a survey.
-Added new attributes to be used when calculating the next step in Dynamic assistants.
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Version History
24.2.1125.0
Feb 12, 2024
-Correction so it is not possible to skip a survey if not all the mandatory questions has been filled in.
-Show progress indicator when user loads a survey.
-Added new attributes to be used when calculating the next step in Dynamic assistants.
-Show progress indicator when user loads a survey.
-Added new attributes to be used when calculating the next step in Dynamic assistants.
24.1.1091.0
Jan 17, 2024
- An activated device will now show user's Display Name in the username field on the app login screen. As a result, the app no longer prepopulates the username field on the OpenID login page when reauthenticating.
- Correction so the keyboard doesn’t cover the text field when updating a field.
- Correction so the keyboard doesn’t cover the text field when updating a field.
23.12.1067.0
Dec 20, 2023
- Correction so that adding a custom field to a work details in a group makes the page open without Save/Cancel active.
- Correction so that the timeline is shown in the correct sequential order.
- Correction of an app crash when changing state in the calendar event.
- Correction so that status label is updated according to the action made from the card.
- Correction of so that only the events that match the applied search should be displayed after a search.
- Correction so that only the events that match the applied search should be displayed.
- Correction of the time indicator so it is placed correctly when having long running events.
- Correction so that the timeline is shown in the correct sequential order.
- Correction of an app crash when changing state in the calendar event.
- Correction so that status label is updated according to the action made from the card.
- Correction of so that only the events that match the applied search should be displayed after a search.
- Correction so that only the events that match the applied search should be displayed.
- Correction of the time indicator so it is placed correctly when having long running events.
23.11.1048.0
Nov 29, 2023
- Upgraded HERE map tiles to HERE raster maps.
- Correction of a freeze when swiping down in service report.
- Correction of a second sign in that should not come when you have signed in.
- Correction of app crashes, filtering and UI.
- Correction of a freeze when swiping down in service report.
- Correction of a second sign in that should not come when you have signed in.
- Correction of app crashes, filtering and UI.
23.9.990.0
Oct 19, 2023
- Correction so the buttons are better visible when they appear on a white background.
- Correction so the default image is not overridden when a new media item is uploaded.
- Enhancements to lookup list filtering, conditional fields, custom navigations, data synchronization and improved theming support.
- Correction so the default image is not overridden when a new media item is uploaded.
- Enhancements to lookup list filtering, conditional fields, custom navigations, data synchronization and improved theming support.
23.8.951
Aug 19, 2023
Correction of freezing UI dialog
23.7.938
Aug 16, 2023
Correction of freezing UI dialog
23.7.917.0
Jul 18, 2023
- Correction so all UI elements are shown when swirching from landscape to portrait view.
- Correction of a field focus issue.
- Correction of a field focus issue.
23.6.893.0
Jun 13, 2023
*Fix of the Save button are shown on a iOS 12 Pro Max device
*Fix of an app crash if you scan a non-numerical barcode into a numerical bar code field.
*Fix of an UI issue when screen is collapsed when going back when it should not collapse.
*Prevention so that the calendar cannot be opened in landscape mode.
*Fix of media list page is refreshed after using actions
*Fix the retry button are not shown when media is waiting for upload.
*Refresh to show the user that the download is in progress, after pressing the button.
*Fix of the lock functionality around Pin Codes work as intended.
*Fix of the Switch user functionality when PIN code is enabled, so the PIN Code gets disabled when switching
*Fix of an app crash if you scan a non-numerical barcode into a numerical bar code field.
*Fix of an UI issue when screen is collapsed when going back when it should not collapse.
*Prevention so that the calendar cannot be opened in landscape mode.
*Fix of media list page is refreshed after using actions
*Fix the retry button are not shown when media is waiting for upload.
*Refresh to show the user that the download is in progress, after pressing the button.
*Fix of the lock functionality around Pin Codes work as intended.
*Fix of the Switch user functionality when PIN code is enabled, so the PIN Code gets disabled when switching
23.5.875.0
May 24, 2023
*Miscellaneous enhancements to support IFS Cloud 23R1
*Corrections of faulty translations in Remote Assistant
*Corrections of Find Part search that did not pick up the location correctly
*Correction to remove duplicate shift status indicator
*Uploading new media now preserves the old content
*Performance improvement in maps and zoom maps
*Better visualisation of time zone information on the calendar view Improvements in Media handling
*Improvements to Service Report buttons when displayed on a white background
*Improvements in PIN Code Handling
*Improvements in Calendar Control
*Corrections of faulty translations in Remote Assistant
*Corrections of Find Part search that did not pick up the location correctly
*Correction to remove duplicate shift status indicator
*Uploading new media now preserves the old content
*Performance improvement in maps and zoom maps
*Better visualisation of time zone information on the calendar view Improvements in Media handling
*Improvements to Service Report buttons when displayed on a white background
*Improvements in PIN Code Handling
*Improvements in Calendar Control
23.4.851.0
Apr 28, 2023
- Minor features improvements
- Bug fixes
- Bug fixes
23.3.818.0
Mar 16, 2023
- Correction for app upgrade error
- Correction to reflect updated time zone
- Correction to reflect updated time zone
23.2.795.0
Feb 23, 2023
"New functionality available in 23R1:
-Integration with MS Teams: Collaborate with contacts by initiating a chat, audio or video calls from the contact widget.
- On Media Library, video upload size can be limited to a configurable maximum file size to improve performance and to limit data storage
Corrections:
- Always display Save button when viewing documents in both orientations.
- Corrected sorting on lists within assistant steps.
- Performance improvements to Calendar "
-Integration with MS Teams: Collaborate with contacts by initiating a chat, audio or video calls from the contact widget.
- On Media Library, video upload size can be limited to a configurable maximum file size to improve performance and to limit data storage
Corrections:
- Always display Save button when viewing documents in both orientations.
- Corrected sorting on lists within assistant steps.
- Performance improvements to Calendar "
22.12.746.0
Dec 9, 2022
- Corrected receiving push notifications
- Corrected attaching documents from cloud storage providers
- Corrected attaching documents from cloud storage providers
22.11.708.0
Nov 18, 2022
- Include updated PIN error message translations
- Correction of the occasional missing thumbnail preview during multiple media uploads, while app is in offline mode
- Correction of the occasional missing thumbnail preview during multiple media uploads, while app is in offline mode
22.10.670.0
Oct 20, 2022
- Find events on the calendar using search
- Narrow down events on calendar by filtering on activity types
Corrections
- Corrected uploaded documents not shown on media, document pages
- Corrected document upload option not being shown
- Corrected file picker button text to be clearly visible
- Allowing user to save field values once Lidar scan is completed
- Multi line text supported on text fields
- Layout improvements to ensure text in tables are not cropped
- Narrow down events on calendar by filtering on activity types
Corrections
- Corrected uploaded documents not shown on media, document pages
- Corrected document upload option not being shown
- Corrected file picker button text to be clearly visible
- Allowing user to save field values once Lidar scan is completed
- Multi line text supported on text fields
- Layout improvements to ensure text in tables are not cropped
22.9.641.0
Sep 29, 2022
22.9.641.0
- Corrected displaying time section for date time picker view
- App is translated to supported languages for similar regions
- Custom Nullable Boolean fields support “Not set” label
- Corrected displaying time section for date time picker view
- App is translated to supported languages for similar regions
- Custom Nullable Boolean fields support “Not set” label
22.8.605.0
Sep 8, 2022
New functionality available in 22R2:
- New features added to Calendar: Agenda view, Statuses, Today shortcut, Current Time indicator, and more.
- Expanded the Media Library functionality to allow recording videos and attaching video files.
- On iOS Pro compatible devices, the LiDAR feature can be used to capture and enter measurement values into fields.
- UI/UX enhancements
- New features added to Calendar: Agenda view, Statuses, Today shortcut, Current Time indicator, and more.
- Expanded the Media Library functionality to allow recording videos and attaching video files.
- On iOS Pro compatible devices, the LiDAR feature can be used to capture and enter measurement values into fields.
- UI/UX enhancements
22.7.562.0
Jul 15, 2022
- Correction of app crash when an Appearance Designer element has not been set in the Appearance Configuration context
- Correction of app crash when moving between lists and home screen
- Correction of app crash when moving between lists and home screen
22.6.537.0
Jun 16, 2022
- Corrected app crash when navigating between calendar event details
- Input fields are now focused and visible correctly when editing them
- Input fields are now focused and visible correctly when editing them
22.5.526.0
May 19, 2022
- Correction on error displayed when completing an assistant
- Corrected incorrect looping of surveys on jobs on the calendar
- Corrected Work tasks not being displayed on the map
- Corrected incorrect looping of surveys on jobs on the calendar
- Corrected Work tasks not being displayed on the map
22.3.495.0
Apr 7, 2022
- Corrections of several issues on Calendar
- Correction for duplicate dashboard items
- Minor bug corrections and enhancements
- Correction for duplicate dashboard items
- Minor bug corrections and enhancements
22.2.479.0
Feb 24, 2022
New functionality available in 22R1
- Introducing the calendar view (Day, Week, Month) where different user assigned activities can be viewed and act upon. This includes activities of type work assignment, break, absence, project allocation, training allocation, and shift information.
- Introducing the capability of searching for a required service part in other remote warehouses (vans) and locate it in a map with the ability to contact the technician who holds the part and see the navigation details to the location.
- Enhancement on PIN Codes to increase minimum length and introduce complex PINs
- Improvements to the Remote Assistance feature
- UI/UX enhancements
Corrections
- Performance improvements in loading times for Lookup fields
- Performance improvements on lists
- Performance improvements to loading object structure
- Improvements on E-forms to avoid loading multiples
- Introducing the calendar view (Day, Week, Month) where different user assigned activities can be viewed and act upon. This includes activities of type work assignment, break, absence, project allocation, training allocation, and shift information.
- Introducing the capability of searching for a required service part in other remote warehouses (vans) and locate it in a map with the ability to contact the technician who holds the part and see the navigation details to the location.
- Enhancement on PIN Codes to increase minimum length and introduce complex PINs
- Improvements to the Remote Assistance feature
- UI/UX enhancements
Corrections
- Performance improvements in loading times for Lookup fields
- Performance improvements on lists
- Performance improvements to loading object structure
- Improvements on E-forms to avoid loading multiples
21.12.452.0
Jan 20, 2022
- Corrections for failing Remote Assistance calls on iOS 15
21.12.434.0
Dec 16, 2021
- Corrected missing app bar background color on iOS 15
- Corrected enabling Add Record button for list pages supporting record creation
- Minor bug corrections and enhancements
- Corrected enabling Add Record button for list pages supporting record creation
- Minor bug corrections and enhancements
IFS MWO Service FAQ
Click here to learn how to download IFS MWO Service in restricted country or region.
Check the following list to see the minimum requirements of IFS MWO Service.
iPhone
Requires iOS 14.0 or later.
iPad
Requires iPadOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
IFS MWO Service supports English