3.23.1
2024-02-01
We’ve updated the App!
Password Policy: We have improved the process for resetting passwords.
Market Square: The sales & marketing section has been removed from Market Square.
Translation: We have updated the system's translation.
3.22.0
2023-10-31
i-Neighbour v3.22.0
We’ve updated the App!
1. Visitor Module: We've added a feature to view multiple visitation logs.
2. Cooling period: To prevent duplicate panic buttons and payment submissions.
3. Defaulter Access: Option to control defaulter’s QR code access.
4. Account Deletion: User account deletion feature added.
5. Market Square: iMerchant module removed with insurance option added.
6. Others: Mobile number format standardized and other enhancements.
3.21.2
2023-10-10
We’ve updated the App!
Visitation Remark Improvements
We have enhanced the remark feature in the app, making it easier to view visitation remarks, including wrong visitor remarks and auto check-in/out remarks. Additionally, hosts will now receive notification of remarks added by admins or guards for their visitors.
Terms of Use and Privacy Policy Update
We have also updated our Terms of Use and Privacy Policy to ensure compliance with the latest data protection regulations.
3.21.0
2023-07-20
We’ve updated the App!
Visitation Remark Improvements
We have enhanced the remark feature in the app, making it easier to view visitation remarks, including wrong visitor remarks and auto check-in/out remarks. Additionally, hosts will now receive notification of remarks added by admins or guards for their visitors.
Terms of Use and Privacy Policy Update
We have also updated our Terms of Use and Privacy Policy to ensure compliance with the latest data protection regulations.
3.20.0
2023-04-18
We’ve updated the App!
Razer Pay
We've integrated iNeighbour with Razer Pay to provide residents with more payment options for their invoices.
Fixed Payable Amount
To prevent operational errors, residents can now only pay the exact payable amount stated in their invoices.
Customizable Common Area
The customizable common areas feature enables administrators to personalize the available areas in the neighbourhood and streamline the process for residents to report any issues with them.
Updated Policies and Terms Link
We have also updated the link to our Terms of Use, Terms of Service, and Privacy Policy documents.
3.19.0
2023-02-28
We’ve updated the App!
The Restriction Notification is enhanced to provide real-time notifications.
The interfaces for the Unit and E-Billing Module are refined for better user experiences.
The Market Square Module is now updated with the latest list of services.
The language translation is also improved for greater accuracy and fluency.
We’ve also fixed some minor bugs and improved the overall performance of the app.
3.18.2
2022-12-07
We’ve updated the App!
The app will now show a defaulter marker on the defaulter’s account.
Notify users whenever an E-form or E-polling was updated.
The display style of the Market Square module is enhanced with new merchants added.
We’ve also fixed the translation issue for the HelpDesk and Tutorial page.
The option to enable/disable the smart access module in residents’ accounts is also available now. Contact us for more information.
3.18.1
2022-11-02
We’ve updated the App!
The app will now show a defaulter marker on the defaulter’s account.
Notify users whenever an E-form or E-polling was updated.
The display style of the Market Square module is enhanced with new merchants added.
We’ve also fixed the translation issue for the HelpDesk and Tutorial page.
The option to enable/disable the smart access module in residents’ accounts is also available now. Contact us for more information.
3.17.0
2022-08-23
We’ve updated the App!
1. The Multiunit Visitor module is now available, it supports the registration of the service providers/contractors who came for multiple units in a single visit.
2. Feature to add attachments in the Admin Remark and Progress Update Section is also available in the Defect Report module now.
3. The Facility Module was enhanced to support more facility booking status and remarks for cancellation.
4. The option to pay bills via GoPay was added to the Market Square section.
3.16.0
2022-06-14
We’ve updated the App!
1. Facility Module: Added features to check server time before the bookings and other facility settings.
2. Announcement Module: Characters limit is now increased to 3000 characters and the display style of its attachment is improved.
3. Feedback/Inquiry Module: The unit owner may now initiate a conversation.
4. Market Square: Links for CTOS and pest control are now available.
5. Others: Enhanced the developer module in the admin view and the flow to submit defect reports.
3.15.1
2022-03-24
We’ve updated the App!
The E-polling Module was enhanced to allow voting based on the number of units owned.
Provide settings that allow admin to enable/disable multiple-in/out invitations
We enhanced the flow to sign up for an account as a visitor for a better user experience.
3.14.1
2022-02-16
We’ve updated the App!
iNeighbour is now equipped with a new module, Contractor, to handle contractor visits. This new module automates the contractor management process by the residents. It allows unit owners to request the contractor permit online via the App and the admins to respond to and manage the permits online via the web portal. Turn on this amazing feature from the iNeighbour web portal today and start using it immediately!
3.14.0
2022-01-06
We’ve updated the App!
iNeighbour is now equipped with a new module, Contractor, to handle contractor visits. This new module automates the contractor management process by the residents. It allows unit owners to request the contractor permit online via the App and the admins to respond to and manage the permits online via the web portal. Turn on this amazing feature from the iNeighbour web portal today and start using it immediately!
3.11.2
2021-09-29
Hey Neighbours! We are rolling out new features and exciting improvements.
In this latest version, there will be:
1. Notification for admin when an e-form is submitted.
2. Feature for users to invite multiple visitors at a time.
3. Limit defaulter access in i-Neighbour.
4. Feature for multiple facility bookings in a single time slot.
5. Minor bugs fixed, UI/UX and performance improvement.
We are committed to making i-Neighbour better every day.
3.4.1
2020-11-04
Hey Neighbours! Exciting News!
In this latest version, we are bringing you:
1. The feature to prevent defaulters from booking facilities.
2. More services in the Market Square.
3. Contact module to get in touch with neighbourhood management.
4. Minor bugs fixed, UI/UX and performance improvement.
We are committed to make i-Neighbour better everyday.
3.2
2020-09-07
Hey Neighbours! Exciting News!
In this latest version, we are bringing you:
1. Unit owners can now enable invoice sharing to family members or tenants.
2. Option to attach address and the direction of the neighbourhood within the visitor invitation.
3. Added a feature to include deposit attachment for facility booking.
4. Added more services in the Market Square.
5. Minor bugs fixed, UI/UX and performance improvement.
In i-Neighbour, we are committed to make i-Neighbour better everyday.
3.1.0
2020-08-17
Hey Neighbours! Exciting News!
We are bringing something new for you in this latest version:
1. A new feature that allows defect tickets to be auto-combined.
2. Allow admin to update defect rectification with attachment.
3. Added settings for Admin to customise facility booking period and booking limit.
4. Minor bugs fixed, UI/UX enhancement and performance improvement.
In i-Neighbour, we are committed to make i-Neighbour better everyday.
3.0.0
2020-08-04
Hey Neighbours! Recently there's rumours about a new version of i-Neighbour. And here it is!
We are introducing:
1. All new looks for Visitor Profile.
2. A Market Square to bring you all the exciting deals.
3. All new Announcement feature.
4. i-Neighbour visitor exploration for guests and visitors.
5. ‘Not My Visitor’ feature to report any strangers mistakenly checking into your unit from guardpost.
6. Minor bugs fixed, UI/UX enhancement and performance improvement.
2.29.0
2020-07-01
Minor bugs fixed and performance improvement.
2.28.3
2020-06-21
We’ve updated the App!
Accounting System Integration - Integrated with Advelsoft Accounting and Reference Code for JomPay Invoices.
Minor bugs fixed and performance improvement.
2.28.1
2020-06-14
We’ve updated the App!
Accounting System Integration - Integrated with Advelsoft Accounting and Reference Code for JomPay Invoices.
Minor bugs fixed and performance improvement.
2.28.0
2020-05-22
We’ve updated the App! This update benefits housing developers and new house owners!
Defect Attachment - Now support PDF file type as attachment.
Defect Report - Enhanced UI for Close Ticket button and added an option to add Close Ticket Attachment.
Invitation - Simplified invitation message.
Developer Appointment Module - Added a new appointment module for developers and residents.
Promotion Banner - Added a promotional banner.
Minor bugs fixed and performance improvement.
2.26.6
2020-04-07
We’ve updated the App!
E-billing - Added a new page for Admin to publish the refund policy of the payment gateway.
Minor bugs fixed and performance improvement.
2.26.5
2020-04-02
We’ve updated the App!
E-billing - Added a new page for Admin to publish the refund policy of the payment gateway.
Minor bugs fixed and performance improvement.
2.26.4
2020-03-18
We’ve updated the App!
Defect Report - Display all pending activation and activated units.
E-Polling - Added a minimum of 1 day for Poll Expiration.
Service Integration - Integrate with KaoDim.
Minor bugs fixed and performance improvement.
2.26.3
2020-03-09
We’ve updated the App!
Defect Report - Display all pending activation and activated units.
E-Polling - Added a minimum of 1 day for Poll Expiration.
Service Integration - Integrate with KaoDim.
Minor bugs fixed and performance improvement.
2.26.2
2020-02-18
We’ve updated the App!
E-Billing - Added the feature for residents to add payment slip as attachment.
Language - Added Arabic into the app Language selection.
Minor bugs fixed and performance improvement.
2.26.1
2020-01-25
We’ve updated the App!
Defect Report - Added setting for a maximum number of items in a defect report.
Defect Module - Allow Admin to mark complete and close ticket based on permission.
Defect Listing - Added more section filters.
Rental - Allow Master Tenant to Add Intercom based on permission.
Page Refresh - Added pull-down refresh for Contact, E-document and Emergency Contact Module.
E-Billing - Support Boost Payment Gateway.
Minor bugs fixed and performance improvement.
2.26.0
2020-01-20
We’ve updated the App!
Defect Report - Added setting for a maximum number of items in a defect report.
Defect Module - Allow Admin to mark complete and close ticket based on permission.
Defect Listing - Added more section filters.
Rental - Allow Master Tenant to Add Intercom based on permission.
Page Refresh - Added pull-down refresh for Contact, E-document and Emergency Contact Module.
E-Billing - Support Boost Payment Gateway.
Minor bugs fixed and performance improvement.
2.24.1
2019-12-02
We’ve updated the App!
Defect Management - Added Setting option for admin to close defect tickets and add attachment.
Account Statement - Support statement integration for i-Account and MHW.
Add Contact - Allow user to add contact number without country code.
Minor bugs fixed and performance improvement.
2.24.0
2019-11-22
We’ve updated the App!
Account Statement - Support statement integration for i-Account and MHW
Add Contact - Allow user to add contact number without country code
Minor bugs fixed and performance improvement.
2.23.0
2019-10-25
We’ve updated the App!
Account Statement - Support statement integration for i-Account and MHW
Add Contact - Allow user to add contact number without country code
Minor bugs fixed and performance improvement.
2.22.1
2019-10-02
We’ve updated the App!
Widget - Added Panic Button for widget
Purpose Of Visit - Allow customisable fields within Others.
Panic Button - Added a button to swap between front or rear camera.
Payment Gateway - We can now support PayTm Payment Gateway.
Minor bugs fixed and performance improvement.
2.22.0
2019-10-01
We’ve updated the App!
Widget - Added Panic Button for widget
Purpose Of Visit - Allow customisable fields within Others.
Panic Button - Added a button to swap between front or rear camera.
Payment Gateway - We can now support PayTm Payment Gateway.
Minor bugs fixed and performance improvement.
2.21.1
2019-09-20
We’ve updated the App!
Invitation Setting - Added the setting for Admin to either disable the full invitation module or contractor invitation.
Contact us - You can now drop us a message under the Contact Us module.
Defect Report - Added the Location function to attach along with the Defect Report.
Minor bugs fixed and performance improvement.
2.21.0
2019-09-17
We’ve updated the App!
Invitation Setting - Added the setting for Admin to either disable the full invitation module or contractor invitation.
Contact us - You can now drop us a message under the Contact Us module.
Defect Report - Added the Location function to attach along with the Defect Report.
Minor bugs fixed and performance improvement.
2.20.0
2019-09-03
We’ve updated the App!
Invitation Setting - Added the setting for Admin to either disable the full invitation module or contractor invitation.
Contact us - You can now drop us a message under the Contact Us module.
Minor bugs fixed and performance improvement.
Email us at info@i-neighbour.com for any inquiries.
2.19.0
2019-08-10
We’ve updated the App!
Short Stay - You can now add a temporary guest for them to use i-Neighbour
Invitation - Multiple In-Out invitation is now limited to 31days maximum.
Announcement - Notification will now see Announcement as well.
E-billing - We have added PayFast as one of our payment gateways.
Neighbourhood Profile- Enhanced UI to improve user experience.
Minor bugs fixed and performance improvement.
Email us at info@i-neighbour.com for any inquiries.
2.18.0
2019-07-19
We’ve updated the App!
i-Account Dashboard - i-Account can now be supported within i-Neighbour along with some useful features.
CCTV Footage Interlink - CCTV Footage can now be captured upon visitor’s check-in/out and during residents’ facility access.
Invitation - We have made an enhancement to simplify the invitation flow.
E-Billing - We can now support UOB payment gateway.
Minor bugs fixed and performance improvement.
Email us at info@i-neighbour.com for any inquiries.
2.17.0
2019-05-30
We’ve updated the App!
Discussion Module - Discussion is a new module in i-Neighbour for Admin to start a discussion with residents.
Smart Widget - i-Neighbour now supports Phone Widget for convenient access such as barrier gate, smart door and smart lock.
E-Billing - You can now make payment with OCBC online banking.
Minor bugs fixed and performance improvement.
Email us at info@i-neighbour.com for any inquiries.
2.16.0
2019-04-30
We’ve updated the App!
Contacts Module - Standardise and consolidate all the contacts from various modules.
E-Billing - Water Billing has been added as the new billing type.
Defect Report Enhancement - Enhancement on Joint Inspection Flow.
i-Neighbour Home Page - Simplify home page for residence for better user experience.
Minor bugs fixed and performance improvement.
Email us at info@i-neighbour.com for any inquiries.
2.15.2
2019-04-17
We’ve updated the App!
Smart Access - Support various unlocking methods based on Smart Devices and Enhanced UI Design.
Electricity Bill - New billing type for residents to view and perform payment.
Calendar - New enhancement for Calendar UI.
ID Photo - Alert notification for Admin when no ID photo is available from Offline Mode check-in.
Minor bugs fixed and performance improvement.
Email us at info@i-neighbour.com for any inquiries.
2.15.1
2019-04-09
We’ve updated the App!
Smart Access - Support various unlocking methods based on Smart Devices and Enhanced UI Design.
Electricity Bill - New billing type for residents to view and perform payment.
Calendar - New enhancement for Calendar UI.
ID Photo - Alert notification for Admin when no ID photo is available from Offline Mode check-in.
Minor bugs fixed and performance improvement.
Email us at info@i-neighbour.com for any inquiries.
2.15.0
2019-04-06
We’ve updated the App!
Smart Access - Support various unlocking methods based on Smart Devices and Enhanced UI Design.
Electricity Bill - New billing type for residents to view and perform payment.
Calendar - New enhancement for Calendar UI.
ID Photo - Alert notification for Admin when no ID photo is available from Offline Mode check-in.
Minor bugs fixed and performance improvement.
Email us at info@i-neighbour.com for any inquiries.
2.14.2
2019-03-16
We’ve updated the App!
Smart Access - Support various unlocking methods based on Smart Devices and Enhanced UI Design.
Electricity Bill - New billing type for residents to view and perform payment.
Calendar - New enhancement for Calendar UI.
ID Photo - Alert notification for Admin when no ID photo is available from Offline Mode check-in.
Minor bugs fixed and performance improvement.
Email us at info@i-neighbour.com for any inquiries.
2.14.1
2019-03-11
We’ve updated the App!
Smart Access - Support various unlocking methods based on Smart Devices and Enhanced UI Design.
Electricity Bill - New billing type for residents to view and perform payment.
Calendar - New enhancement for Calendar UI.
ID Photo - Alert notification for Admin when no ID photo is available from Offline Mode check-in.
Minor bugs fixed and performance improvement.
Email us at info@i-neighbour.com for any inquiries.
2.14.0
2019-03-05
We’ve updated the App!
Smart Access - Support various unlocking methods based on Smart Devices and Enhanced UI Design.
Electricity Bill - New billing type for residents to view and perform payment.
Calendar - New enhancement for Calendar UI.
ID Photo - Alert notification for Admin when no ID photo is available from Offline Mode check-in.
Minor bugs fixed and performance improvement.
Email us at info@i-neighbour.com for any inquiries.
2.13.0
2019-02-05
We’ve updated the App!
Home Page - We have given it a new look to better improve user experience.
Referral Program - This program allows you to submit a referral and claim a Promo Code for Smart Device purchases.
i-Merchant - i-Merchant is a new module that allows you to interact with nearby merchants.
Mobile ID - This feature pairs your i-Neighbour account with your phone for improved security.
Minor bugs fixed and performance improvement.
Email us at info@i-neighbour.com for any inquiries.
2.12.2
2019-01-22
We’ve updated the App!
1. Defect Report - Joint inspection reminder will be sent to unit owners a day before the scheduled date; if enabled.
2. App Version Updates - An alert will now be prompted to notify users to update the App to its latest version. This is to ensure that users receive all of the latest features without facing any issues.
3. Minor bugs fixed and performance improvement.
Email us at info@i-neighbour.com for any inquiries.
2.12.1
2019-01-11
We’ve updated the App!
1. Defect Report - Joint inspection reminder will be sent to unit owners a day before the scheduled date; if enabled.
2. App Version Updates - An alert will now be prompted to notify users to update the App to its latest version. This is to ensure that users receive all of the latest features without facing any issues.
3. Minor bugs fixed and performance improvement.
Email us at info@i-neighbour.com for any inquiries.
2.12.0
2018-12-31
We’ve updated the App!
1. Defect Report - Joint inspection reminder will be sent to unit owners a day before the scheduled date; if enabled.
2. App Version Updates - An alert will now be prompted to notify users to update the App to its latest version. This is to ensure that users receive all of the latest features without facing any issues.
3. Minor bugs fixed and performance improvement.
Email us at info@i-neighbour.com for any inquiries.
2.11.0
2018-12-04
We’ve updated the App!
Modules Simplification - In our continuous effort to simplify the modules and improve user friendliness, unnecessary modules such as Invitation and Pre-Registration has been removed. Residents are now able to directly invite/visit via Visitor or My Visit Listing page.
Visitor and My Visit Listing - Residents can now add important note into scheduled invitation or visitation.
Email us at info@i-neighbour.com for any inquiries.
2.10.0
2018-11-19
We’ve updated the App!
Community Forms - Residents can now fill up and submit community forms, such as Car Park Access Application Form, Renovation Request Form and etc via online, without having to walk-in. Administrators can also provide status/progress update or share the details of the submitted forms to the guards (if necessary).
Minor bugs fixed and performance improvement.
Email us at info@i-neighbour.com for any inquiries.
2.9.0
2018-10-31
New Updates!
1. Defect Report - Unit Owners are now allowed to submit Defect Report if defect items are discovered during key collection. As for Administrators, the authorized individuals are able to review the submitted defects, status update, arrangement for joint inspection and ticket closure.
2. Invitation and Visitor Listing - Re-sharing of invitation link can be done via visitor’s profile page.
Email us at info@i-neighbour.com for any inquiries.
2.8.8
2018-09-29
Introducing the latest features:
1. Notification Center - Users can now delete notifications using the multi-select function.
2. Key Collection - Unit Owners are now allowed to perform Key Collection appointment based on the configured slots. As for Administrators, the authorized approvers are able to review the appointment request and proceed with the approval process, followed by status update.
Email us at info@i-neighbour.com for any inquiries.
2.8.7
2018-09-04
Introducing the latest features:
1. Smart Devices - Administrators can now integrate Smart Devices (Smart Barrier, EpiCamera and Smart Door) with the Visitor Management System to allow Security Guard to Check-In/Out visitors and simultaneously manage the installed Smart Devices.
2. Visitor Pass - Security Guards are allowed to scan the QR Code obtained from the Visitor Pass when Checking-In/Out the visitors.
Email us at info@i-neighbour.com for any inquiries.
2.8.6
2018-08-10
Introducing the latest features:
1. Smart Devices - Administrators can now integrate Smart Devices (Smart Barrier, EpiCamera and Smart Door) with the Visitor Management System to allow Security Guard to Check-In/Out visitors and simultaneously manage the installed Smart Devices.
2. Visitor Pass - Security Guards are allowed to scan the QR Code obtained from the Visitor Pass when Checking-In/Out the visitors.
Email us at info@i-neighbour.com for any inquiries.
2.8.5
2018-08-02
Introducing the latest features:
1. Smart Devices - Administrators can now integrate Smart Devices (Smart Barrier, EpiCamera and Smart Door) with the Visitor Management System to allow Security Guard to Check-In/Out visitors and simultaneously manage the installed Smart Devices.
2. Visitor Pass - Security Guards are allowed to scan the QR Code obtained from the Visitor Pass when Checking-In/Out the visitors.
Email us at info@i-neighbour.com for any inquiries.
2.8.4
2018-07-13
New Updates!
1) User Guides - Detailed user guide per module is now available for both Admins and Residents.
2) Visitors and My Visit Listing - Residents are now able to view the visitor’s details, including Checked-In Time, No. Of Visitor and etc. Besides, Cancel Invitation and Visitation are also available for residents to cancel the event if necessary.
3) System Role - System will now prompt an alert message according to the assigned Administrator’s role.
Email us at info@i-neighbour.com for any inquiries.
2.8.3
2018-06-22
New Updates!
1. Push Notification - Users can now click on the push notification and be directed to the event details page.
2. Favourite Contact - Residents are able to add new favourite visitors or import them from their phone’s contact. This helps to reduce the steps needed when inviting/visiting visitors.
3. Announcement - Administrators are now able to schedule the posting date and select the types of recipient while posting an announcement.
Email us at info@i-neighbour.com for any inquiries.
2.8.2
2018-05-09
New Updates!
1. Visitor Management - Visitor’s Listing has been simplified and made more user-friendly. Guards are now also allowed to view visitor’s details, including check-in action in listing page without having to enter the visitor details page.
2. Invitation and Pre-Registration Process - Simplified process flow thus allowing residents to invite visitors quicker as well as allow visitors to save a copy of the visitation details.
Email us at info@i-neighbour.com for any inquiries.
2.8.1
2018-05-08
New Updates!
1. Visitor Management - Visitor’s Listing has been simplified and made more user-friendly. Guards are now also allowed to view visitor’s details, including check-in action in listing page without having to enter the visitor details page.
2. Invitation and Pre-Registration Process - Simplified process flow thus allowing residents to invite visitors quicker as well as allow visitors to save a copy of the visitation details.
Email us at info@i-neighbour.com for any inquiries.
2.7.1
2018-04-13
New Updates!
1. EpiCamera: Accessible users can now view the camera recording via Mobile App.
2. Panic Button Testing Mode: Users are now allowed to try out Panic Button feature without actually triggering an alarm.
3. System Role - System will now prompt an alert message according to the assigned Administrator’s role.
4. My Unit Listing: Approval Process is now required before the owner is allowed to send an invitation link to the added resident.
Email us at info@i-neighbour.com for any inquiries.
2.7.0
2018-03-03
New Updates!
1. Visitor’s Checked In-Out History - Full History Listing is now available for Administrators to monitor the visitor’s checked in-out records by searching Visitor’s Name, ID and Car Plate No.
2. Favourite Listing - Resident can now favourite visitor by just clicking on the “+” icon without having to switch to Visitor Listing Page.
Email us at info@i-neighbour.com for any inquiries.
2.6.9
2018-02-12
New Updates!
1. Emergency Contacts - Committees can now be added as Emergency Contacts and will be notified whenever residents trigger the Panic Button.
2. Panic Button Radius Settings - Admins are able to set the distance for guards to be alerted if the Panic Alarm is triggered within the preset distance.
3. Visitor Listing - Listing has been enhanced to ease the admins/guards in searching for the visitor’s details by displaying Car Plate No. and ID No.
Email us at info@i-neighbour.com for any inquiries.