45.0.1
2023-07-11
Display the Patient's preferred name instead of First name and Last name.
Ability to cancel an Interpreter request before they join the call.
Improve the experience for Provider when scrolling through the Imaging tab.
45.0
2023-04-12
Invite audio-only interpreter: Practitioner can now select between audio-only or video interpreter when configured with the appropriate Interpreter service.
General enhancements and bug fixes.
44.0
2022-08-01
Pin Participant: Ability to pin up to two individuals in a call, allowing you to see them side by side. Users can unpin a user by clicking on the pin icon or by going to the context menu.
Interstitial screen before the patient joins the video call has been updated. A new message is added on the Interstitial screen and Leave call dialogue box for Practitioners if the waiting room is enabled for 'Notify Patients When a Provider Joins the Call'.
A 'Doctors Bag' icon is displayed next to the provider's name to help patients easily identify providers on the call.
A 'Globe' icon is displayed next to an Interpreter's name to help patients easily identify interpreters on the call.
In a group call when patient joins later in the call, they will now see Provider's video on their main view
43.1.0
2022-03-04
Improve user notification in a session:
At the beginning of a session, a user will now see Connecting... with a spinner animation until the other user has successfully joined the call. If the remote user is unable to join the call due to unknown reasons, the application will show 'Unable to join' message after 30 seconds.
UI enhancements:
A user can change other participant's video to 'Fit to frame' or 'Fill frame'. Fill frame will crop the other participant's video and fill it within the available frame. Fit to frame will fit the participant's video within the available frame.
Dynamic localization:
The iOS App can now dynamically localize the text in the App based on the language sent to the practice. This brings parity between the web/browser and iOS app experience. If the practice is set to a different language, then the iOS App will default to the language set to the device. If the iOS App does not support the language set to the device, then it defaults to English.
Layout change for Chat & Invite panel:
A Provider using an iPad can now see thepatient while opening a chat or Invite panel during a consultation.
43.0.1
2022-01-18
Bug fixes
42.1
2021-08-16
• Session controls for iPad:
Similar to other Teladoc Health applications, the session controls are now at the bottom of the screen. Users can view hidden session controls by clicking on the more option.
• Thumbnail layout changes for iPad:
Thumbnails are re-arranged at the top of the screen instead of laying over the patient video. The user can scroll through all thumbnails.
• Nudge users to native app:
If the user has the appropriate iOS App installed on their device, when a user clicks on the appointment link, the iOS App will launch.
• Blur Background:
A user can now blur their background by enabling this new feature in a call. This will helps to have professional calls between patient and practitioner.
Note: Blurring background might not prevent sensitive information from being visible to other people in the call.
Note: If you don't see this option in the video session, then the feature might not be available on your iOS device.
• Support International language on iOS Apps:
The user can now see the text in the language set as the default language on their iOS device. The following languages are supported as part of this release: Spanish (Spain), Chinese (Hong Kong), English (Canada), English (United Kingdom), German (Germany), Greek (Greece), Portuguese (Brazil), Portuguese (Portugal), French (France), Italian (Italy).
• Simplified End Call / Leave Call:
The dialog provides more context when ending or leaving a virtual encounter for a more intuitive experience.
1.40.1
2020-09-15
• Improved user experience: User will be presented with a gender-neutral silhouette (instead of the black screen) when someone mutes their video
• Support lockdown network: All traffic (media and signalling) for iOS Apps now proxies through the Teladoc Health network
1.1.6
2020-03-13
InTouch Provider app now supports iPhone
• iPhone users have access to their Queue page to connect to their patients
• iPhone user can Audio/Video Mute, switch camera, leave/End the Call
1.1.5
2019-09-26
Fixed behavior on iOS 13.
1.1.4
2019-06-06
Add possibility to switch off provider survey.
Minor bugs fixed.
1.1.3
2019-04-12
Add possibility to hide call members.
Add check for microphone and camera permissions before call.
Add idp login feature.
Minor bugs fixed.
1.1.2
2019-02-20
Minor bug fixed
1.1.1
2019-01-18
Minor bug fixed
1.1.0
2019-01-04
Add chat during call
1.0.1
2018-12-20
Minor bug fixing.